Customer Testimonials
I don't have to worry about what needs to be done to make my lawn look great.
The response to questions or concerns I might have has been fast and satisfactory.
Ease of payment, professionalism of service people.
To begin with, I get many compliments on my front yard, and have been a customer for about 4 years.
I like the written report on what was done, and suggestions for other areas.
I like the fertilizer schedule that you have our lawn on. I used to burn the grass whenever I applied it.
I like the texts of when the tech is coming
I Iike the aeration
I like that the tech is aware of closing gates, when complete.
I would like to see a bigger discount on returning customers, when paying 100% in advance, by check, phone call, or other means when it doesn't cost True Green anything
fast and courteous service - We could see the difference in our lawn after one treatment
Consistency; I prefer it when it is the same technician each time, as they know my yard and what's needed.
Customer service great! If they have made an error: They fix it at no additional cost to the customer. Employee by the name of Maria at Phone number removed is a great example of a caring employee. She is professional, friendly and makes sure the customer is satisfied/has their issue resolved. Thank you!
They are willing to come out and do another service at no charge
Prompt. On time. Finish quickly friendly employees
Grass seems to be green but with brown/bare spots. I am not sure what to do about that. The gentleman here last was not sure either.
Service has been good. I would like to discuss my account .
I have recommended you several times and I know at least two of my friends are using your service now - so that I suppose is a great recommendation!
Thank you so much.
Name removed
You are not disturbed when they arrive. And, they ask you to close any doors that might be affected by the spray.
Informing of upcoming visits, tracking of progress on visits, friendly responsive staff; and redos for free if not satisfied
The service you provide is one less thing I have to do to keep my lawn green and healthy!!
Thank you
Name removed
you always do a great job. Thanks :)
Easy to work with
Knowledgeable, friendly
Everyone does a great job.
the price was very fair. work was done when scheduled. the product worked but i don't think the person applying your product made sure he or she covered the entire area we paid for.
Your communication you give to what you did and recommendations I should do.
Predictability, on time, friendliness of techs
My lawn has never looked better
It really works, people who come to service the house are always good to talk with and get the job done
Dereck G was very personable, professional, explained well, & set expectations before the work. The sales 800 folks were ok, but I was some what uncomfortable with having it estimated & priced (per square foot) via satellite because my yard was large, segmented, & irregular. Describing area to be treated was a challenge. In the end, I went with it anyway & felt the overall price was reasonable. Maybe if it had been priced as a job & the price based on an "estimated" square footage, I would have felt better. I felt better when Dereck felt it was close to the square footage stated.
Wesley was very courteous and provided me all the information I needed to know about the process. Thank you!
TruGreen gives personal service and owns up if there are problems.
Timely, detailed notes.
I appreciate the phone call the day before the rep. shows up to do the service. I like the fact that they are here, get the work done and move to the next project. No lingering. Friendly and always ask if I have any questions or concerns.
My lawn is in great shape
Timely service and using the right chemicals
My lawn looks great . No dandelions very happy