TruGreen
2083 North Dixie Highway
Lima
OH 45801
United States

Customer Testimonials

Report a concern   March 13, 2019 — Rated 9 out of 10 by W.M.R.E.M. Your TruGreen Branch
What do you like about our services?

na

Report a concern   March 12, 2019 — Rated 10 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

josh ridenour-did a fine job

Report a concern   March 7, 2019 — Rated 10 out of 10 by L.S. Your TruGreen Branch
What do you like about our services?

Friendly people and do a good job. 👏

Report a concern   March 6, 2019 — Rated 9 out of 10 by M.D. Your TruGreen Branch
What do you like about our services?

Positive affect on the lawn.

Report a concern   January 24, 2019 — Rated 10 out of 10 by M.L. Your TruGreen Branch
What do you like about our services?

Less mosquitoes

Report a concern   January 17, 2019 — Rated 10 out of 10 by S.M. Your TruGreen Branch
What do you like about our services?

Lawn looked great all year!

Report a concern   January 17, 2019 — Rated 9 out of 10 by M.L. Your TruGreen Branch
What do you like about our services?

Grass is greener and no more dandelions etc.

Report a concern   January 17, 2019 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

They know when it should be done and what should be applied.

Report a concern   November 30, 2018 — Rated 9 out of 10 by Art Shank Your TruGreen Branch
What do you like about our services?

I like that I am contacted before each service to make sure I aware of the planned service. This is my first year. Our lawn needs much care dueti years of neglect. It will be interesting to see how much the treatments have helped as we head into next Spring.

Report a concern   November 20, 2018 — Rated 10 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

Josh Ridenour branch 5130. CustomerPhone number removed902. Josh couldn’t be more helpful. Really does all he can to make sure we get good service

Report a concern   November 17, 2018 — Rated 10 out of 10 by Al Smith Your TruGreen Branch
What do you like about our services?

The Tru Green service is great and the results are almost immediate. The health and appearance of our lawn vastly improved with only one year of service. I used to spend a great deal of time and money doing my own lawn care and never saw results this good! I would recommend Tru Green to all my family and friends!

Report a concern   November 14, 2018 — Rated 10 out of 10 by Richard Haneberg Your TruGreen Branch
What do you like about our services?

Tru green does what it says it will do, a weed free thick lawm

Report a concern   November 13, 2018 — Rated 10 out of 10 by W.N. Your TruGreen Branch
What do you like about our services?

Punctual and lawn looks great.

Report a concern   November 8, 2018 — Rated 10 out of 10 by James or Sandy Monfort Your TruGreen Branch
What do you like about our services?

My lawn looks great!

Report a concern   November 8, 2018 — Rated 9 out of 10 by S.A.S. Your TruGreen Branch
What do you like about our services?

Do a good job . Friendly employee

Report a concern   November 7, 2018 — Rated 9 out of 10 by D.O.R.H. Your TruGreen Branch
What do you like about our services?

David always does us a good job.

Report a concern   November 6, 2018 — Rated 10 out of 10 by Fred Rothlisberger Your TruGreen Branch
What do you like about our services?

no complaints

Report a concern   October 26, 2018 — Rated 9 out of 10 by E.W. Your TruGreen Branch
What do you like about our services?

The nice lush lawn!

Report a concern   October 24, 2018 — Rated 10 out of 10 by B.Z. Your TruGreen Branch
What do you like about our services?

Satisified with the lawn condition from the treatments applied. Still see some dandelions and other small weeds which we'd hoped to be gone, however, compared to our neighbor's yards that are not treated or ones that are treated by themselves, ours is a showcase. It is always good to hear the positive comments we get from others on the condition of our lawn.
The service we receive fron Cory Schwark is above standard. We hope that he remains on your staff and continues to be assigned to care for our lawn.

Report a concern   October 22, 2018 — Rated 10 out of 10 by Debra Graziano Your TruGreen Branch
What do you like about our services?

I like that I get a call the day before so I know that you are coming.

I like that I don't have to be home, you just hang the invoice on the door handle.

I like how you came and re-treated my yard when it rained right after it was treated.

I like how ALL your employees are VERY professional and nice.

Report a concern   October 20, 2018 — Rated 10 out of 10 by J.W. Your TruGreen Branch
What do you like about our services?

I like that when I submitted feedback through this same method recently about the challenges and frustration we were experiencing regarding the aeration service that had been stated to have been performed on our lawn, action was taken in responding very quickly to that feedback. We had gone around and around trying to get in touch with the local TruGreen office, but kept getting directed to the call center. Even when it was arranged for us to receive a call from the manager of that branch at a scheduled day and time, that did not occur until a week after that scheduled date and time and we were not available, and when we tried to call back, we were sent to the call center again. Very frustrating!! However, this time when I submitted feedback via this portal, I received a call and message stating that the service was going to be done again and the date was provided. I received a call from the specialist performing the service, Josh Ridenour, while he was in our yard, and he left a message and a cell phone number to call him back, which was perfect! I called him back and we had a great discussion about my concerns and what I needed to have done to resolve my frustrations. I was very appreciative of this ability to speak to someone directly, and it made all the difference for me and my feelings about TruGreen. Josh did a wonderful job in the service he performed and in his conversation with me, and I was very grateful and appreciative for the time he took to speak with me and understand my concerns and needs. If this is the kind of service we can continue to receive from TruGreen, we will remain a customer for a long time. I sincerely hope that is the case. Thank you for your attention to our concerns. It is greatly appreciated.

Report a concern   October 19, 2018 — Rated 10 out of 10 by Larry Mygrant Your TruGreen Branch
What do you like about our services?

Service was great. Specialist Josh Ridenour was very courteous and followed my comments about where I wanted him to aerate around my buried electronic pet fence. Very satisfied with the job that he did. Thank you, Larry Mygrant

Report a concern   October 17, 2018 — Rated 10 out of 10 by M.L. Your TruGreen Branch
What do you like about our services?

Very pleased with the results. Lawn has been improving every season - especially trouble spots. People who come out to do the lawn treatments have been very friendly and professional. I have recommended your service to others.

Report a concern   October 14, 2018 — Rated 10 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

I like not having to worry about weeds in my yard and a nice green yard

Report a concern   October 13, 2018 — Rated 10 out of 10 by K.P. Your TruGreen Branch
What do you like about our services?

That if i'm not satisfied or need an extra treatment for dandelions or misqetoes you come right out

Report a concern   October 10, 2018 — Rated 10 out of 10 by C.C. Your TruGreen Branch
What do you like about our services?

I am very pleased with TruGreen services. I really like getting text reminders telling me when they are coming and updates the day of service as to when to expect their arrival and when they complete the service. I also like receiving a printed copy on the door the day of the service and the ability to go online and see all service records for the year. I have and would recommend TruGreen to family and friends.

Report a concern   October 10, 2018 — Rated 10 out of 10 by R.M. Your TruGreen Branch
What do you like about our services?

They did what they said they would do.

Report a concern   October 6, 2018 — Rated 10 out of 10 by M.D. Your TruGreen Branch
What do you like about our services?

Prompt, courteous, friendly, very satisfied with service and job performance.

Report a concern   October 3, 2018 — Rated 10 out of 10 by C.H. Your TruGreen Branch
What do you like about our services?

The quick results I saw with the 1st application on my weeds.

Report a concern   October 3, 2018 — Rated 10 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

When you service my lawn I get a reminder call to let me know your coming. A if I have any concerns all I need to do is call.


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