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Customer Testimonials
lawn looks really nice
They call and tell you when they'll arrive at the residents place. If they want to sell extra protection for the yard and I don't want it, they don't push you into buying.
Consistent and good communication.
Jacob Hollar was polite and knowledgable! Awesome!
Jacob Hollar is awesome!
The specialist, Doug Woods, keeps us informed on what is going on and what to expect from the applications. He is very friendly and knowledgeable. The call to let us know he is scheduled is a great help, since the back yard is fenced and locked.
Jacob Hollar communicated well and completed the job in a timely and efficient manner.
Doug Woods ... he is personable, knowledgeable and thorough
I like that I don't have to do the lawn care myself. My specialist this time was Jacob Hollar and
did a good job.
Yard is looking much better after 1 season. Hoping to keep it improving
Doug Woods the Specialist was excellent
Jacob Hollar is the best. He is extremely courteous, very professional, friendly & helpful. Please assign Jacob to service my lawn for all future needs.
I wanted to let you how professional and friendly Jacob Hollar was the other day when he was applying our preemergent to our lawn on 2-25-2021. He is a real assent to your company and should be recognized as a outstanding employee.
Sincerely,
Susan M. Johnson
4202 Stable Place
Louisville, KY 40241
TruGreen worked with me to address concerns I had about the service I received in 2020. I was pleased with the outcome to-date since my first 2021 treatment was applied this morning - much earlier than last year. Jacob H. was at my house at 8:20 and efficiently completed the service by 8:40. We are off to a much better start this year.
I also appreciate that Jacob left the service paperwork in my paper box to avoid unnecessary contact given the COVID pandemic.
Keep up the good work!
Jacob Hollar was very thorough in the lawn service application an evaluation. We should be ready for spring, now. Thanks!
Jacob Holland did a great job. Explained everything, on time and friendly.
On time and very friendly. Explained what was done and his analysis
Just started but so far they are doing what was set up. Time will tell but I feel will perform as agreed to.
Donald Vinson does a great job, very personnel and a great comminutor.
I've always been pleased with my service from Jacob. He's quick and efficient and the yard always looks great. I'm also excited that I added mosquito treatment and can enjoy the yard even more.
Kennith does an excellent job
Reliable. Timely. Clearly understood service summary.
Jacob does a fine job.
The technician we have servicing our lawn is very thorough and professional about our lawn and has been very good about bringing various details to my attention. Jacob is one of those rare individuals in today’s workforce who takes pride in his work and that is a credit to TruGreen and your vetting and training programs. Let’s hope with all this lousy weather we have had to deal with that he can bring my lawn back to even better than last year. Please continue to note all the troubled areas and make sure they are corrected because all of my neighbors know I use Tru Green and it could drive more business to you. I live on a Cul-de-sac and everyone in this neighborhood circles by my yard daily and they see your yard stick up signs. Thanks, First name removed O’Connell
Our Service Technician, Doug Woods always does a great job, Even though I was not able to talk with Doug this time, I can be sure he has done a great job as always. Thanks Doug Woods. First name removed G
show up when expected and yard seems to thrive
Last treatment was done by Jacob Hollar. He expained me what he was going to do and left me a good note what was done. Very Courteous. Excellent Customer Service. Thanks.First name removed
Quick and let’s us know ahead of time
C. pope is amazing - i've had lawn service for 30+ years -- but this guy is number one. He doesn't miss one inch of my yard... i fired my last service because I watched them do one strip of my backyard and walk out the gate.
He's the reason I do business with you
Knowing when lawn is getting treatment. Note left from service guys on my lawn. Know this the first year but I think I see different and a improvement