Customer Testimonials

on time

Great job

Zach called due to a recent survey where we had seeding and aeration done and ot has not taken . He set up and provided additional pointers to help with successful aeration and seeding for this Friday

Guys are friendly that come out and spray your yard.

Thanks for your service. My yard, trees and shrubs look fantastic.

Justin (service technitian) goes out of his way to ensure job gets done correctly.
His superviser (Tim Casidy) has put together a great team in the Louisvilee area.

I like getting the phone call the day before so I can unlock my gate. Every time William Rode comes to spray our trees and shrubs he is professional and friendly. I am confident in the work and service he provides to our landscaping. He always remembers to lock the gate.
I appreciate his hard work. Well done.

Mr. and Mrs. B. Stewart

Quiet, neat, and professional

My local customer service agent was a great help, he took the time to explain things and get my pricing right.

Great.🌹

My latest specialist was Charles Gurner. He did a great job and was ver y thorough
Acct Number - GPhone number removed71
You need more employees like him Thx Name removed

Donald Vinson was very helpful and addressed my concerns.

I really appreciated the fact that Charles took the time to talk with me about our lawn. As a potential new customer, I found it very professional and kind of him to go out of his way to explain what he was doing to our lawn today and how the treatments would help to improve our lawn. Great customer service is very hard to find theses days and Charles made all the difference today! Thank you Charles!

Some of the people who answer the phone need to be replaced, Some are great and some have no bedside manor.
But the techs that I have treated my yard Mark Anthony W. and Adam P.were the most courteous , respectful and did their very best to be thorough. They need to be recognized.
Thanks to Zach for reaching out to me and answering my questions.

This was my first treatment at my house. Brian explained to me what kind of weeds were in my yard, and what to expect, He seemed very knowledgeable, and was very pleasant.

I have the comfort of knowing my plants will be well cared for by being disease-free and fertilized! Dianne H.

Timely and the treatments are effective

My husband doesn’t have to spend a lot of time in the yard.

I was always contacted prior to a scheduled service. when I needed to contact the office for any reason I was always treated with concern for my concerns and needs. I have always been treated with kindness, Answers to my questions and concerns. Always got answers and information from well informed employees.

You will return if requested

Usually on time and faithful to perform services.

TruGreen has been responsive and professional in all of my dealing with them.

Friendly and thorough.

I think the men who came did an excellent job. I am concerned though that the rain that we have had will wash away the seed. I was watering it for three minutes three times a day prior to the rain. I have not noticed standing puddles so perhaps it will germinate.

Do you have any advice about how to help the germination?

Call back today from Zac to help with a weed problem.

Great control of weeds in the yard. The lawn looks great!

J Hollar does a good job on our yard

Your guys are prompt in the service and are very courteous when doing their work.

My specialist today was Terrance Whitehead.
He did an excellent job, servicing my lawn. He called me to make sure he was at the correct home. I appreciated that, because on my original scheduled day my neighbor across the street received the service and I was charged for it. I've been with trugreen for quite sometime and couldn't understand why the mistake was made. No problem, Mr. Whitehead did the job according to my service plan. Customer service representatives Todd on the phone and Samantha online were both courteous and helped fix the problem and other issues I had. Thanks again.

Took time to talk about my concerns gave answers to my questions.