Customer Testimonials
Generally I have been well pleased with the service, but on11-6-20, after a tree and shrub treatment , I wasn't left a "service statement" and had to call your office to request one be sent to me. I was told they would do this but as of now I haven't received it.
I like the fact that the yard is taken care of and looks great. The service tech always does a great job. Derrick Westfall is the service tech. Appreciate his hard work.
Great timely services.
Our yard was a total disaster but it looks great now. Still room for improvement but theses things take time.
Weed free and my grass is green
I don't have to take care of my lawn myself.
promptness and good job.
Prompt professional and deliver on your promise
We like Derrick Westfall, very professional, friendly and does a great job.
I have already completed the survey, but I found no place to mention the name of my super technician, who is Derrick Westfall. Derrick has been TruGreen for my lawn for several years. He represents your company very well. He not only does a fine job with my lawn, but when I see him out in the community, he is just as friendly there as he is while at my home. I suggest a pay raise for him.
Lawn is beautiful
The email you sent for this says it is no longer working so here I am.
Derrick is great...was on time. Very polite and professional. He showed me how to replace some grass seed as I had a big tree causing a lot of shade and killing the grass. That tree I had it trimmed back. But Derrick's work was great and he did what he was suppose to.
Maybe I shouldn't say this but later that day I thought gee I am spending all this money to improve my yard but I still have to go out and buy some grass seed and scratch the spots myself. Oh I know you have a service for that but that is extra. Back in the day the treatment would have included getting a little grass seed out of the truck and scratching the area and all would be done. A little extra customer service goes a long way. Yes, your computor system is
very detailed and all the truck equipment is overwhelming. Am sure there is enough room for a little grass seed and a rake. Thanks for listening
I believe more customer communications could be helpful at times!
Anthony, our specialist today did an awesome job of informing me of what he was doing and what I needed to do in the next few days.
My yard looks great this year.
A great thanks 😊 to Specialist Timothy Brashear for doing a great job on the application treatment on my lawn. The TruGreen Team is great to work with.
Clarence
Thanks TruGreen Lawn care for making my lawn so beautiful
results
Service Tech Derrick Westfall is wonderful, takes he time to answer all questions and informs me of best practices.
Notification before service and responsive when I need to reschedule. Service I’ve observed has been thorough and conscientious.
Reliability.
Yuo are regular but I don't see much improvement yet.....
I like the result : a lawn to be admired
They are always prompt and let you know what service was provided.... I’m very particular about my yard..... I’ve used only TruGreen for years and have only had to call them back once for weed control
TruGreen is very dependable. Always doing what they said they would do.
Anthony is very professional, helpful and friendly.
Derrick Westfall is the BEST! Always friendly and courteous!
The service on 10/30/20 was very good. Jimmy answered all of my questions.
Leaving a note what kind of treatment was done on my yard and trees..
Professional Service - when service is rendered, our specialist is quick and efficent.