TruGreen
2269 Danforth Drive
Lexington
KY 40511
United States

Customer Testimonials

Report a concern   February 21, 2019 — Rated 10 out of 10 by N.M. Your TruGreen Branch
What do you like about our services?

My specialist, Anthony Dotson was very professional and informative.

Report a concern   February 21, 2019 — Rated 10 out of 10 by W.A. Your TruGreen Branch
What do you like about our services?

Lawn and shrubs look much better since I started TruGreen maintenance.

Report a concern   February 21, 2019 — Rated 10 out of 10 by Bob Rankin Your TruGreen Branch
What do you like about our services?

We have only had 1 service but the specialist Brian Adair was friendly, professional and very knowledgeable. He explained to me what he did and what to expect. I felt very well informed and looking forward to the upcoming year.

Report a concern   February 21, 2019 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

Derrick took the time to explain what he was doing and that the expected rainfall would not deter the outcome of this service. I truly appreciate that he took the time to meet with me as I had not had the chance to speak with him last year (my first year).

Report a concern   February 21, 2019 — Rated 10 out of 10 by Kim Dusch Your TruGreen Branch
What do you like about our services?

our specialist was very professional. he asked all our questions. his name ANTHONY DOTSON. I WOULD RECOMMEND HIM TO EVERYONE

Report a concern   February 21, 2019 — Rated 10 out of 10 by Jim Gabbard Your TruGreen Branch
What do you like about our services?

Scott Chatfield has been servicing my yard for 9 or 10 years. He is very knowledgeable and is always willing to take the time to answer my questions and explain how the yard treatments will work for my yard. I recommend Scott and TruGreen to everyone who asks me why my yard always looks so much better than my neighbors. I always give Scott and TruGreen full credit the condition of my yard.

Report a concern   February 21, 2019 — Rated 10 out of 10 by Donald Secrest Your TruGreen Branch
What do you like about our services?

Contact before and after service calls.
Technicians helpful and courteous when approached. Very important from customer service perspective as lawns, trees and shrubs often are damaged or not meeting customer expectations due to weather variations, lack of rain, or insect infestations.

Report a concern   February 21, 2019 — Rated 10 out of 10 by S.M. Your TruGreen Branch
What do you like about our services?

I like the timeliness, the regular schedule, and the number of treatments. Others may charge a little more, and say they need fewer treatments, but I found frequency helps my lawn stay healthy.

Report a concern   February 21, 2019 — Rated 10 out of 10 by R.P. Your TruGreen Branch
What do you like about our services?

Reliability and very knowledgeable. Derrick was conscientious about his work.

Report a concern   February 21, 2019 — Rated 10 out of 10 by D.E. Your TruGreen Branch
What do you like about our services?

William Jewell seems to have a genuine interest in my yard.

Report a concern   February 21, 2019 — Rated 10 out of 10 by N.M. Your TruGreen Branch
What do you like about our services?

I was impressed about the job that the tech performed. It was also nice that he asked if the issue we had last year was corrected. His name was Scott Chatfield.

Report a concern   February 21, 2019 — Rated 10 out of 10 by R.Y. Your TruGreen Branch
What do you like about our services?

Langston was very nice and professional

Report a concern   February 21, 2019 — Rated 10 out of 10 by E.O. Your TruGreen Branch
What do you like about our services?

Anthony Dotson was very professional, let me know he was starting the application, let me know he was finished and secured all gates.

Report a concern   February 21, 2019 — Rated 10 out of 10 by W.S. Your TruGreen Branch
What do you like about our services?

makes lawn green

Report a concern   February 20, 2019 — Rated 10 out of 10 by R.A. Your TruGreen Branch
What do you like about our services?

The service is providing a very healthy attractive lawn.

Report a concern   February 20, 2019 — Rated 10 out of 10 by Chad Lashbrook Your TruGreen Branch
What do you like about our services?

Timely service. Results you can see. Excellent communication from my specialist, Justin Nelson.

Report a concern   February 20, 2019 — Rated 10 out of 10 by G.S. Your TruGreen Branch
What do you like about our services?

First Tree Service occurred yesterday and the technician seemed to be very knowledgeable and agreeable. He performed his service and discussed his next visit in about three weeks.

He informed me that he will be the regular service representative for trees for the entire season.

PaytonLangstonwas the rep and he did provice me with a direct phone number.

Great start!

Jerry Last name removed
*Phone number removed

Report a concern   February 20, 2019 — Rated 10 out of 10 by J.T. Your TruGreen Branch
What do you like about our services?

Ahmed is a great representative for your company. He is always kind and respectful when i speak with him. He takes great care when treating my yard. I have a back gate that can be a little tricky to lock and he has never left it open which has not been the case with others.

Report a concern   February 20, 2019 — Rated 10 out of 10 by Garry Sears Your TruGreen Branch
What do you like about our services?

It’s gratifying to know that I don’t need to worry about my lawn . I know and trust my specialist ,Derrick Westfall,to keep me informed of any issues or needs with my lawn. The most important thing to me is trust and I have that with TruGreen.

Report a concern   February 19, 2019 — Rated 10 out of 10 by S.V.D. Your TruGreen Branch
What do you like about our services?

Mr. Chatfield does a great job!

Report a concern   February 19, 2019 — Rated 10 out of 10 by M.W. Your TruGreen Branch
What do you like about our services?

Timely appointments

Report a concern   February 19, 2019 — Rated 10 out of 10 by A.B. Your TruGreen Branch
What do you like about our services?

I like that I get communication before each schedule application

Report a concern   February 19, 2019 — Rated 10 out of 10 by P.L. Your TruGreen Branch
What do you like about our services?

explaining the service

Report a concern   February 19, 2019 — Rated 10 out of 10 by S.O. Your TruGreen Branch
What do you like about our services?

Dependable,

Report a concern   February 19, 2019 — Rated 10 out of 10 by T.L. Your TruGreen Branch
What do you like about our services?

Always polite and do a good job

Report a concern   February 19, 2019 — Rated 10 out of 10 by D.R. Your TruGreen Branch
What do you like about our services?

customer service

Report a concern   February 19, 2019 — Rated 10 out of 10 by E.C. Your TruGreen Branch
What do you like about our services?

Scheduled services and pre pay option

Report a concern   February 19, 2019 — Rated 10 out of 10 by Sue Wissman. Your TruGreen Branch
What do you like about our services?

Clifton did a great job.. explaining what the application consisted of and also ensuring that he hit problem areas where we have had other appliers fail to treat repeatedly through the many years of service we have had with TruGreen Chemlawn... he was right on top of those areas / aware and took action even before we discussed that aspect.

Great customer service in this treatment and Clifton should be commended.

Thank you

Report a concern   February 18, 2019 — Rated 10 out of 10 by B.H. Your TruGreen Branch
What do you like about our services?

Timely and courteous.

Report a concern   February 18, 2019 — Rated 10 out of 10 by P.C. Your TruGreen Branch
What do you like about our services?

the fact you'll come back as often as necessary to fix any problem, we well, I really like my specialist Justin Nelson


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