Customer Testimonials
It is very personalized, once you can get to the local office staff. The HQ staff are nice, but too concerned about sales goals/quotas. New/returning clients should be connected with their local office for service and sales. Each lawn needs different services and that cannot be determined by someone in an office far away. HQ staff should be used for general information about services and costs and billing questions, not customer specific services and costs. Thank you.
Having it done in a timely fashion.
they keep me informed about my up coming appoints. Everyone is very friendly and courtious.
Friendly and knowledgeable.
Services provided by Jason are excellent, my lawn looks good.
Jason and his work deserve a 10. How my account is handled for payments does not.
Your specialist Jason Wilson is the young man who services my lawn. He is very nice and knowledgeable about any questions I have.
You let me know when you are coming and are very punctual.
Yard looks great
Great fertilization and weed control.
Justin Meier is a top Specialist when it comes to lawn care, Our lawn looks great and we would not want anyone else. He is very caring and polite. And care about our lawn and how it looks. Thank you Justin,
Fellow always does a outstanding job, always ask if I need something done. Very pleased man.
Thanks
Earl
the service man is very perfessional
I'm generally satisfied with your service, however, recently I've experienced an issue and was told that a TruTgreen representative would be contacting me but so far I have not hear from someone. Last October I replanted 1/2 of my back year with new grass but is not growing at all this year. Earlier in this year shortly after first application I talked to a C/S representative and was told that the pre-emergent application would not hurt my new grass. However, after the 2nd. application I called again and the C/S representative told me that it would and I would be able to talk to a technical staff regarding that. In the past, TruGreen have had lawn specialist visit and discuss any issues. So far no one has. I would like to know what TruGreen can do to help rebuild my backyard. Please have someone contact me. Thank you.
prompt and coutreous
Weed control
For the most part, there are no weeds. But I still have creeping charlie in many areas of the yard.
We are very satisfied with the look of our yard.
I am a new customer in 2018 and received my second treatment today. Jason Wilson is the technician and was genuinely concerned with the condition of my lawn. He is very personable and explained the lawn service to me. I can see a marked difference already.
Your men listen to me.
Brandon Harold did a great job on our lawn.
Weed control works well, and our lawn looks great!
We are both elderly & can't do things our selves. Our lawn looks the best on the block
since Tru-green takes care of it.
Jason, my account/service technician has done a wonderful job.
Brandon Harrold is our TruGreen specialist and he is amazing!! He always takes the time to talk to us and let us know what he is putting on our lawn. He is always polite and is very knowledgeable about TruGreen products and services.
lawn is looking great no weeds
It's all good.
Always call a day ahead of service. Service personnel courteous and always asks if we have any questions.
He did a great job. For my first service he explained everything well and answered every question I had.
I appreciate always getting a call at least the day before services are performed and the technicians are always friendly, courteous, and professional.
Calling the customer before performing services