TruGreen
21 Forge Pk
Franklin
MA 02038
United States

Customer Testimonials

Report a concern   March 20, 2023 — Rated 10 out of 10 by Paul Panetta Your TruGreen Branch
What do you like about our services?

My tech Dean was great and friendly plus gave me great advice.

Report a concern   November 24, 2022 — Rated 10 out of 10 by M.G. Your TruGreen Branch
What do you like about our services?

you take care if anything wrong with grass and make up the service too.

Report a concern   November 23, 2022 — Rated 10 out of 10 by Bruce Chansky Your TruGreen Branch
What do you like about our services?

Professional, knowledgeable. Knows the answers to your questions.

Report a concern   November 19, 2022 — Rated 10 out of 10 by D.K.F. Your TruGreen Branch
What do you like about our services?

Nice

Report a concern   November 17, 2022 — Rated 9 out of 10 by J.P. Your TruGreen Branch
What do you like about our services?

effective and fairly priced

Report a concern   November 16, 2022 — Rated 10 out of 10 by Aram Stetanian Your TruGreen Branch
What do you like about our services?

Quality and profecionalizem.
Thanks for your service. Keep up your good work
Aram

Report a concern   November 15, 2022 — Rated 9 out of 10 by T.L. Your TruGreen Branch
What do you like about our services?

I need to have my grubs taking care of, I paid for the service and still got the grubs. Your Tech at his last visit also confirmed this.

Thanks
Tim Last name removed
29 Essex st
Norton, MA
Phone number removed

Report a concern   November 15, 2022 — Rated 10 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

Awesome. Set and forget

Report a concern   November 14, 2022 — Rated 10 out of 10 by Bob Brehm Your TruGreen Branch
What do you like about our services?

Wanted to say that my tech -Mathew knapton - did a great job… very helpful hints beyond his normal duties… I give him a perfect 10 and I’d luv to have him back, thanks

Report a concern   November 10, 2022 — Rated 9 out of 10 by J.I. Your TruGreen Branch
What do you like about our services?

you notify us when you are coming, Michael is always very nice.

Report a concern   November 9, 2022 — Rated 10 out of 10 by Michael Athanas Your TruGreen Branch
What do you like about our services?

My lawn has looked great for the past few years thanks to you.

Report a concern   November 8, 2022 — Rated 9 out of 10 by M.G. Your TruGreen Branch
What do you like about our services?

Your technicians, tree & shrub Jason Aliskevicz, Lawn Robert Cherfils and Local Contact Charles O’Connell.

Report a concern   November 8, 2022 — Rated 10 out of 10 by Joan Krozy Your TruGreen Branch
What do you like about our services?

Dependable and courteous.

Report a concern   November 8, 2022 — Rated 10 out of 10 by J.D. Your TruGreen Branch
What do you like about our services?

Lawn looks good reliable service

Report a concern   November 8, 2022 — Rated 10 out of 10 by Marcia Coston Your TruGreen Branch
What do you like about our services?

It’s a start hopefully our yard will look better next year. Juan was very helpful. Looking forward to seeing our yard looking good in 2022

Report a concern   November 5, 2022 — Rated 10 out of 10 by W.M. Your TruGreen Branch
What do you like about our services?

I don’t have to do it myself.

Report a concern   November 3, 2022 — Rated 10 out of 10 by Carl Jones Jr Your TruGreen Branch
What do you like about our services?

Work times accurate and alerts of upcoming arrivals for lawn and shrub treatments.
Personnel professional and courteous, respectful of our property.

Report a concern   November 3, 2022 — Rated 10 out of 10 by T.R. Your TruGreen Branch
What do you like about our services?

Spoke with technician during application. Explained what he was doing and was ver friendly.

Report a concern   November 3, 2022 — Rated 10 out of 10 by A.S. Your TruGreen Branch
What do you like about our services?

Very caring and highly professioanl

Report a concern   October 27, 2022 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

Good quality and easy to manage.

Report a concern   October 27, 2022 — Rated 9 out of 10 by P.C. Your TruGreen Branch
What do you like about our services?

I have used TruGreen for over 15 years and I appreciate their excellent and reliable service. The field techs are always courtesy, helpful and respectfully of treating my property in the best way possible

Report a concern   October 27, 2022 — Rated 10 out of 10 by T.C. Your TruGreen Branch
What do you like about our services?

The only complaint that I have is that they were stingy on the grass seed with the aerating and over-seeding.

Report a concern   October 26, 2022 — Rated 9 out of 10 by M.O. Your TruGreen Branch
What do you like about our services?

I like the quality of the product. However, the communication can really be a challenge! This isn't enough to turn me off, but it certainly gives me a major pause.

Still, your CS team is willing to do what it takes to make me satisfied.

This last time, it was pretty much a nightmare, until Anthony and Jay got here to perform a top notch and truly quality service! They were amazing and made sure I was completely satisfied with my "makeup service" before they left!

They even made due without the proper equipment, as a "billy goat" aerator had been requested and they did not have it with them on their truck.

They saved the day, as another debacle would have had me cancelling my account.

Report a concern   October 25, 2022 — Rated 9 out of 10 by K.R. Your TruGreen Branch
What do you like about our services?

Timely, very thorough and well documented along with very nice technicians.

Report a concern   October 24, 2022 — Rated 10 out of 10 by D.F.D. Your TruGreen Branch
What do you like about our services?

Gary Entwistle has been a huge help in getting my properties back in shape!

Report a concern   October 22, 2022 — Rated 10 out of 10 by J.H. Your TruGreen Branch
What do you like about our services?

Tech that visits and applies treatment knowledgable.

Report a concern   October 21, 2022 — Rated 10 out of 10 by R.Y. Your TruGreen Branch
What do you like about our services?

Always call ahead before coming. Polite and knowledgeable technicians. Neat workmanship.

Report a concern   October 20, 2022 — Rated 10 out of 10 by M.P. Your TruGreen Branch
What do you like about our services?

Keeps the lawn looking great.

Report a concern   October 18, 2022 — Rated 10 out of 10 by A.A. Your TruGreen Branch
What do you like about our services?

Customer concerns are addressed in a timely manner and commitments are kept, which is big for me personally. It is easy to contact customer service via chat and phone. Service technicians are in general very professional and provide great service, with few odd exceptions when service was not at par with quality expected but not a norm.

Report a concern   October 18, 2022 — Rated 9 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

I like that I don't have to remember when the lawn or tree applications are needed. I get the email a day ahead and everything is taken care of. I am often not home when the technician comes, but when I am, they are always friendly and answer any questions that I may have.


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