Customer Testimonials
I was impressed with the detail in the service performed. The tech also called me later and told me he did not treat the back and to call for a follow up to do the backyard due to dogs out. I appreciated that and loved the friendly and personable customer service. My experience thus far has been great.
My specialist Donald Wicker branch 5825 is professional and knowledgeable . He always
takes the time to explain to us whatever questions we have about our trees and shrubbery.
He knows about the insects, diseases, and gives us advice on how to water our plants and
trees . We had a problem with bag worms and he explained to us what they were and how
he was going to treat them and what we should do as well. We love his work ..........shouldn't he be in the front office by now or giving workshops to educate people. He is very smart you should use him when people call in with questions... he has the answers. what a hard worker.
Kevin Levy takes the time to discuss my lawn problems and what is needed. Kevin does an excellent job. Give him a raise, I give him a 10.
Good follow up after service is completed
Service Technicians are great. 10 of 10
Admin/Office - Have missed scheduling redos, missed service date, and generally have not been good. 5 of 10.
I was on vacation when Larnell Gee serviced my lawn, but everything appears to be great. Weed control is good at this time.
czll and get aa return visit if more work is required
Your technician Donald Wicker is great - highly knowledgeable, professional, and a very likable guy. Also, your rates are competitive.
i like the servive you provide, but this last service i received i was told i would get a phone call before my lime application was done. i did not get that
friendly and efficient employee
Thorough.. follow up when needed..quality products and service.
Technicians are helpful and knowledgeable
Cost, timely service, good customer response.
Convenient, Reasonable, and actually does what you say you will do.
timely, good results, and I do not have to think about what the lawn needs.
Our specialist is very friendly and always gives us an explanation when he comes to service our yard.
you come as you say once you have scheduled the appointment. you identify any and all lawn problems, whether they are on your contract plan or not.
Excellent service
Mr. Kevin Levy did an outstanding job on Tuesday, July 18, 2017. Questions I asked, were answered and I was satisfied.
Being able to call and speak to our account manager and get someone out quickly to treat our lawn, trees and shrubs.
My Guy Larnell Gee is doing an excellent job. My lawn looks the best it has ever looked
The men servicing our yard zre very proffecional and always let us know they are here and what they are doing. He always tells us what we need to do.
Larnell Gee was our lawn specialist this week. I called due to noticing weeds in the lawn. He performed a treatment service, free of charge. We appreciate his quick response and attention.
The best thing about my lawn service is that from the beginning I have had excellent service from Skip Banks when I have reached out with questions or concerns. Since I was hearing from many different service technicians offering different things (shrub care, mosquito, etc) I was getting confused. I would overall prefer to have one sales contact and since that's not how it works, Skip has been able to help me with any questions on all the services. This is helpful for retreat requests or just trouble shooting.
My yard is starting to look much better and I appreciate it.
I intend to send a letter to the corporate office soon to commend Skip for his excellent customer service.
All the service technicians are extremely professional and pleasant. More, each one who comes to service my lawn is very knowledgeable.
Your representative is trust worthy. Tells me the facts about my lawn and the treatment
or what I need to do. In my opinion, because he gives the truth about the effect of
services and my lawn, I have chosen Tru Green.
Donald Wicker at Branch #5825 is a fantastic tree and shrub specialist! He is always very courteous and thorough. We appreciate his professionalism and expertise with each and every visit!
Very efficient and thourough.
true green has been able to get the upper hand on my mafia weeds. what is a mafia weed? the not grass entites that live in my lawn who have an agreement with the crab grass that only crab grass can grow to the exclusian of all others. since true green came on the seen the tall fescue and bluegrass neighborhods are taking hold. the dandilions never saw it coming.
The service is good. It is our specialist that makes TruGreen a great experience. Kevin Levy is always friendly and helpful. He has taught us quite a bit about our lawn and bushes. He is an asset to your company.
thanks
Rick and Name removed.