TruGreen
6722 Atmore Drive
Richmond
VA 23225
United States

Customer Testimonials

Report a concern   February 2, 2022 — Rated 10 out of 10 by A.B. Your TruGreen Branch
What do you like about our services?

The tech was awesome!!! Pkk look ease continue to send him to our house to service!

Report a concern   February 2, 2022 — Rated 10 out of 10 by W.M. Your TruGreen Branch
What do you like about our services?

First of all I love the way my grass is coming along and this is my first time using True Green. Love that I do not have to call or schedule, it’s a wonderful ran business.

Will sign up for a second season.

Report a concern   February 1, 2022 — Rated 10 out of 10 by J.W. Your TruGreen Branch
What do you like about our services?

Continue to receive good service from Branch 5825 Rick M and Noah L

Report a concern   February 1, 2022 — Rated 10 out of 10 by Thomasm. Baron Jr. Your TruGreen Branch
What do you like about our services?

Your service is regular and on time. The service tech has been very professional and thorough during each service.

Report a concern   February 1, 2022 — Rated 10 out of 10 by D.G. Your TruGreen Branch
What do you like about our services?

Good guy, good customer service. took the time to explain the services provided for the day. Pleasant demeanor. Seems to like what he does. Antonio T is his name and some number of BRANCH 5825

Report a concern   February 1, 2022 — Rated 10 out of 10 by Walter Roy Your TruGreen Branch
What do you like about our services?

I like the service

Report a concern   February 1, 2022 — Rated 10 out of 10 by G.W. Your TruGreen Branch
What do you like about our services?

The service reminder & the call when they are at the house.

Report a concern   January 31, 2022 — Rated 10 out of 10 by Kathy Maitland Your TruGreen Branch
What do you like about our services?

Knowledgeable associates. Rick Mills has been at my house several times and he is not only friendly, he is able to answer my questions about my lawn.
Branch 5825

Report a concern   January 29, 2022 — Rated 9 out of 10 by N.N. Your TruGreen Branch
What do you like about our services?

My last service was very good. Specialist Rick Mills informed me as to what he was going to put down. He ask me if I had any questions or concerns. He performed an excellent service

Report a concern   January 28, 2022 — Rated 10 out of 10 by Q.A. Your TruGreen Branch
What do you like about our services?

Consistent in making appointments as scheduled. Courteous technicians that are willing to spend the time answering questions. The latest appointment with Antonio T was handled very professionally.

Report a concern   January 27, 2022 — Rated 10 out of 10 by K.B. Your TruGreen Branch
What do you like about our services?

Rick Mills did a great job. It was our first visit in over a year. He clarified everything he would be doing and answered my questions. Great job.

Looking forward to a great year with TruGreen

Report a concern   January 26, 2022 — Rated 10 out of 10 by William Pierce Your TruGreen Branch
What do you like about our services?

Continue with the phone calls to alert customers when technicians are scheduled to service the lawn. This allows us to take the necessary precautions to prepare for the technician (e.g. watering or not watering the lawn. Special Thanks to Antonio T (Branch 5825) for going the extra mile to contact owners by calling and asking if I have any concerns with my Lawn.

Customer/technician relationship is very important and Tru Green should ensure that that the same Technicians are servicing the same properties. Some technicians do more than others and I would like to have Antonio be assigned to my Lawn if all possible. He is a very caring and dedicated individual. Thanks.

Report a concern   January 21, 2022 — Rated 9 out of 10 by S.P. Your TruGreen Branch
What do you like about our services?

You are very prompt to let me know when you will be here. You leave information on my door.

Report a concern   January 18, 2022 — Rated 10 out of 10 by B.P. Your TruGreen Branch
What do you like about our services?

Dependable.

Report a concern   January 18, 2022 — Rated 10 out of 10 by Kevin & Cheryl Almateen Your TruGreen Branch
What do you like about our services?

It works especially when i follow their recommendations between applications.
Your people know what they're doing.

Report a concern   January 17, 2022 — Rated 10 out of 10 by W.G. Your TruGreen Branch
What do you like about our services?

Mr. David Simmons did an excellent job in explaining the work he was going to do to my shrubs and trees. He does excellent work and he is keep doing my trees and shrubs this year

Report a concern   January 17, 2022 — Rated 10 out of 10 by Kenneth W Green, Jr Your TruGreen Branch
What do you like about our services?

Kevin W did an outstanding job on 01/13/2022.

Report a concern   December 19, 2021 — Rated 9 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

I like getting information so I know when to expect lawn care. I also like the concern the company shows about the services they offer.

Report a concern   December 15, 2021 — Rated 10 out of 10 by C.F. Your TruGreen Branch
What do you like about our services?

Doesn't depend on me to tell them what to do next. I don't have to be home when they come.

Report a concern   December 15, 2021 — Rated 10 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

The workers and knowledgeable and readily answer questions about lawn care

Report a concern   December 15, 2021 — Rated 10 out of 10 by K.B. Your TruGreen Branch
What do you like about our services?

Phillip made sure he called and he stopped and spoke to me and asked about my concerned on the reason why he was redoing the job. That wasn’t done last week.

Report a concern   December 15, 2021 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

You guys have really improved my lawn and will take the time to talk when I have questions. Thanks for the hard work. I know you must have a lot of other customers to take care of besides me. Thank you

Report a concern   December 9, 2021 — Rated 9 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

TruGreen did a nice job in 2021 keeping my grass looking plush and healthy.

Report a concern   December 8, 2021 — Rated 10 out of 10 by L.P. Your TruGreen Branch
What do you like about our services?

Folks are efficient, knowledgeable and pleasant.

Report a concern   December 8, 2021 — Rated 10 out of 10 by G.B. Your TruGreen Branch
What do you like about our services?

Prompt effective and courteous

Report a concern   December 2, 2021 — Rated 10 out of 10 by K.M. Your TruGreen Branch
What do you like about our services?

Your employees are always prompt, polite, and professional. I feel like I received great value for my money!

Report a concern   December 1, 2021 — Rated 10 out of 10 by W.G. Your TruGreen Branch
What do you like about our services?

David did an outstanding job. He explained what he was doing and gave me some important suggestions.

Report a concern   December 1, 2021 — Rated 10 out of 10 by Robert Townsend Your TruGreen Branch
What do you like about our services?

They have been an amazing business to work with. They are very professional and 100% transparent about what is being done.
Very pleased

Report a concern   November 30, 2021 — Rated 10 out of 10 by W.E. Your TruGreen Branch
What do you like about our services?

Great consistent service and outcomes.

Report a concern   November 23, 2021 — Rated 9 out of 10 by E.K. Your TruGreen Branch
What do you like about our services?

The people providing your service is the best thing about TruGreen. They are always thorough and willing to answer my questions.

My one concern about TruGreen is the cost, especially that of the aeration and seeding. Also the cost per visit for lawn service increased by almost 4% this year over last year. At some point I will probably not be able to afford even the lawn service.


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