Customer Testimonials
Consistent
I would just like to say that my specialist, Ingram Bellamy, is the best! He was back today and takes a real interest of my property. One of the first things he inquired about was my dog! He serviced my lawn all of last year except once. He is interested in any problem areas and always gives them extra attention. I don't think my lawn would look as good as it does without him.
I would also like to thank Lynn Warner in the Sterling office! Without her, and Ingram, I would not still be a TruGreen customer. She has come to the rescue several times because of the way the corporate office has messed up the schedule of my services and told me excuses that were not true.
The representatives always try to speak with me to let me know what they are doing and discuss any problems I may be having each time they service my lawn. I receive a courtesy call the day before letting me know they are coming.
Angel was very friendly but most importantly, he is very knowledgable about the services and products he provides. I appreciated his ability to explain what he was going to do, and how thoroughly he did his job.
Everyone is very polite and helpful. Our tech came couldn’t have been any nicer.
Jean Rowe
Your technicians are amazing and knowledgeable.
Technician comes on schedule and works independently. I do not have to be home since the application plan has already been developed. Technicians are curteous and friendly answering any questions I may have. They are always willing to explain what they are doing that day and why. I have seen positive results from treatment applications - the shrubs and bushes are much more healthy.
The quality of care and the service is the best. I like the communication and service minded staff. Tru Green has always provided top notch care.I look forward to many more years with Tru Green. Thank you.
I like the updates via email on when the lawn/shrubs are being service and when the technician will arrive and when it is done. Never had any issues.
The products work very well and the service techs are almost always helpful and professional. The gentleman, Norman Latham, who performed my service yesterday listened to all my questions and concerns and covered my lawn space thoroughly. He took all the time I needed to answer my questions and it was a big help.
I believe most lawn service companies offer similar services but Jimmy Hoffmaster is the main reason for me using your service. I think he really cares about my satisfaction.
The outstanding results due to the skilled, personable technicians that treat our yard.
The superb results due to the skilled, personable technicians that treat our trees and shrubs.
I really appreciated Joshua's lawn service today, as I had the opportunity to meet and speak with him. He is polite, professional and a fine representative for TruGreen. Thank you.
The lawn looks good. The service is high quality. The notices in advance are helpful.
Timely & consistent with personable, knowledgeable staff. Last service by Paul Morton was taken care of quickly. I had some questions about tree & shrub service and he was very comprehensive in his answer. Knows his stuff! Nice guy, too.
Excellent as usual!!
Receiving advance notice of visits.
Mr. Jeff Funk is truly an amazing gentleman, he is most professional, great technician, thorough, kind,and extremely knowledgeable.
Thank you Jeff and thanks to TruGreen for having such a person like you.
Always announces a day in advance the work to be done at the home. Each visit recaps work done and recap of problems addressed and solutions made.
Technican was very knowledgeable
Please do not hang the packet of service accomplishments on my door handle. Once I was away for two weeks during heavy rains and the packet melted and made a mess on the door and entry area. Better to email a synopsis of service performed and observations/recommendations than leave a potential mess.
Re: jeff funk, branch 5110:
there was nothing that could make me happier than to see my old buddy, jeff funk, a couple of days ago, as he prepared my lawn for another season with its first treatment of the year.. jeff has been my lawn care specialist for several years and my lawn has never looked so good; i had a neighbor tell me last year that i had the most beautiful lawn in the neighborhood. with all humility, i told the neighbor that i cannot take the credit, it is my lawn care specialist jeff funk. i know i sold another neighbor to trugreen! good results sell!
it takes the client and an excellent lawn care specialist to have your lawn looking good all year round.with jeff funk's observations and suggestions, i take care of any problem immediately. i also water my lawn at the appropriate time, before 10am. i continue to cut my grass at the highest level of the lawn mower cutting, particularly in the summer!
thanks, jeff for making my lawn the most beautiful in the neighborhood!
customer #Phone number removed465
They always knock on your door and let you know that they are going to be doing their service . They do a very good job and if you have any problem areas they address it right away . I would definitely recommend them.
This time the tech listened to the owner. Doesn't always haappen.
The service fertilizer etc performed on 3/5 by specialist G Mason was done in a professional manner. He informed me before starting what service that was being performed. He also asked if there was any issues with the lawn that he needed to know.
Good and timely service
I appreciate being notified a day in advance of my service as well as the opportunity to speak with the specialist when they are performing the service. My interactions with the specialists have been helpful to me as they not only provide comments on the work ticket, but have also left printed information on various topics concerning our lawn, trees and shrubs.
The specialists have always been courteous and knowledgeable.
Garnett Mason did a splendid job and we are very pleased that he represented your firm in such a favorable light
Our service technician Angel Hernandez spent time carefully explaining the condition of our lawn and the upcoming sequence of treatments TruGreen would apply. He was helpful in that he noticed bare patches and presented us with options for augmenting the soil to prepare it for seed. His pride and joy in his work makes me happy to have Angel and the TruGreen team on the job.