TruGreen
106 Executive Drive
Sterling
VA 20166
United States

Customer Testimonials

Report a concern   June 18, 2019 — Rated 9 out of 10 by F.C. Your TruGreen Branch
What do you like about our services?

Remember: NO service from July 1st to September 15, 2019. The sun is too hot and the fertilizer will BURN the lawn. So NO service from July 1st to September 15, 2019.

Report a concern   June 18, 2019 — Rated 10 out of 10 by Lella Blevins Your TruGreen Branch
What do you like about our services?

The workers come and do their job and the lawn looks great. Thanks.

Marie Blevins
205 Harmony Drive, SW
Vienna, VA 22180

Report a concern   June 18, 2019 — Rated 9 out of 10 by K.A. Your TruGreen Branch
What do you like about our services?

You finally had grass growing in the back. You areietd twice and finally used a different seed!

Report a concern   June 13, 2019 — Rated 10 out of 10 by R.M. Your TruGreen Branch
What do you like about our services?

Good value and excellent care of our grass and shrubs.

Report a concern   June 13, 2019 — Rated 10 out of 10 by David Eggleston Your TruGreen Branch
What do you like about our services?

I really like the green grass and being weed free! Ingram is the best person ever to come out and take of my lawn each time. He always explains what he is doing and what and when to expect it. I would also like to say that Lynn, the Customer Service person in the Sterling is always available to help me get the service scheduled, as I have had several very bad experiences with the call center people. It is because of Lynn and Ingram that I am still a customer.

Report a concern   June 12, 2019 — Rated 10 out of 10 by B.H. Your TruGreen Branch
What do you like about our services?

I like it when your tech calls the morning he plans to do my lawn. The advance notice also is a nice service. The weeds are slowly disappearing and my grass is greening up. There is still one bare spot that still needs to be taken care of this fall. I am pleased with the work so far this year, big improvement.

Report a concern   June 12, 2019 — Rated 10 out of 10 by Claude Hayeck Your TruGreen Branch
What do you like about our services?

Friendly, efficient service.

Report a concern   June 12, 2019 — Rated 10 out of 10 by John Ambrose Your TruGreen Branch
What do you like about our services?

Angel Hernandez was very helpful in explaining the treatments he applied today, and in suggesting how I could get rid of some bare spots in the lawn. Thank you TruGreen, thank you Angel!

Report a concern   June 11, 2019 — Rated 10 out of 10 by P.M. Your TruGreen Branch
What do you like about our services?

The lawn looks great

Report a concern   June 11, 2019 — Rated 10 out of 10 by M.G. Your TruGreen Branch
What do you like about our services?

the last technician said on the receipt that he knocked on the door. He did NOT! I was there and saw him spraying. Why would he lie??

Report a concern   June 11, 2019 — Rated 9 out of 10 by H.N. Your TruGreen Branch
What do you like about our services?

Fertizing lawn and killing weeds.

Report a concern   June 11, 2019 — Rated 10 out of 10 by R.K. Your TruGreen Branch
What do you like about our services?

always here when your supposed be here. the grass has never been better

Report a concern   June 11, 2019 — Rated 10 out of 10 by N.C.S. Your TruGreen Branch
What do you like about our services?

Your people are friendly, knowledgeable and responsive. They monitor the lawn to be sure it's properly treated.

Report a concern   June 10, 2019 — Rated 9 out of 10 by D.N. Your TruGreen Branch
What do you like about our services?

I didn't order Grub Control and didn't respond to the email that I received about it, but it was applied on June 1. I'll pay for this application but I do not want and will not pay for any other services other than my basic plan that I agreed to.

My lawn looks great and Jimmy Hoffmaster is an outstanding company representative.

Report a concern   June 7, 2019 — Rated 9 out of 10 by R.N.O. Your TruGreen Branch
What do you like about our services?

Helpful service technicians

Report a concern   June 6, 2019 — Rated 10 out of 10 by Robert Brazier Your TruGreen Branch
What do you like about our services?

Jeff Funk has been taking care of our lawn for quite some time now (years). I have noted that he approaches each service with a sense of purpose and excellence. He has always been willing to do a little extra to make ensure that everything is covered. I also not that he is very polite and helpful in providing advise on what I can do to ensure a healthy looking yard.

I offer my highest recommendation for Mr. Funk.

Report a concern   June 6, 2019 — Rated 10 out of 10 by Z.B. Your TruGreen Branch
What do you like about our services?

Joe Witcher was very nice and did a great job spraying today.

Report a concern   June 5, 2019 — Rated 10 out of 10 by Juan Loayza Your TruGreen Branch
What do you like about our services?

Our specialist Angel was so helpful and he did a great work!!!

Report a concern   June 4, 2019 — Rated 10 out of 10 by Jorge Chunga Your TruGreen Branch
What do you like about our services?

I Like the way my technician does his job. He takes his time to apply the treatment chemicals in all the areas with great details. His service is always friendly, respectful and professional with a great smile.

Report a concern   June 4, 2019 — Rated 10 out of 10 by S.C. Your TruGreen Branch
What do you like about our services?

Great technician - introduced himself because he was taking over the account. Very professional and pleasant.

Report a concern   June 3, 2019 — Rated 10 out of 10 by J.K. Your TruGreen Branch
What do you like about our services?

MY SERVICE (MOSQUITO DEFENSE SERVICE) ON 5-15-19 BY RON STRICKLAND (AND HIS ASSISTANT JOHN) WAS EXCELLENT. HE EXPLAINED THE WHOLE PROCESS AND ANSWERED ALL OF MY QUESTIONS.

Report a concern   June 3, 2019 — Rated 10 out of 10 by J.K. Your TruGreen Branch
What do you like about our services?

MY SERVICE (TRUMAINTENANCE LAWN SERVICE) ON 5-15-19 BY JOSEPH TALLEY WAS EXCELLENT. HE EXPLAINED THE WHOLE PROCESS AND ANSWERED ALL OF MY QUESTIONS.

Report a concern   June 3, 2019 — Rated 10 out of 10 by Thomas Ptak Your TruGreen Branch
What do you like about our services?

I just wanted to thank Scott Bowling, TruGreen Specialist, for the great job he is doing with my lawn needs. My yard has never looked as good for years.

I would hate to lose Scott from doing my lawn.

Great Job, Scott Bowling !

Report a concern   June 3, 2019 — Rated 10 out of 10 by J.M. Your TruGreen Branch
What do you like about our services?

Jeff Funk has been taking care of my yard for years and continues to do a great job.

Report a concern   June 2, 2019 — Rated 10 out of 10 by R.M. Your TruGreen Branch
What do you like about our services?

The Service Specialist is very attentive to the lawn and its needs. He did a thorough job on 5/22 of applying broadleaf weed suppression (Dicamba) in the back yard, and around a tree base in the front yard, where many weeds are now dying back. Thank you for this. The grass and the lawn look health and great.

However, we have had trouble with TruGreen over the last 2 seasons with Dicamba "drift".

In the front yard, on this service date, 5/22, some of the broad leaf killer drifted onto our Vinca flowers planted at the front stoop. In the 10 days since the spraying, on the front row, left side (facing the house), near the edging on the lawn, 3 plants have shriveled and died. This is not good.

I urge all TruGreen specialists who are applying broadleaf suppression to stay WIDELY clear of all flowering plants and broadleaf bushes and plantings. Dicamba is a powerful killer.

If there is any wind or breeze on the service day that can carry the spray beyond the grass in the lawn, please refrain from spraying totally, and return another day.

Thank you. Long-time customer.

Report a concern   June 1, 2019 — Rated 10 out of 10 by Sunil Vishwanath Your TruGreen Branch
What do you like about our services?

Your service has kept my lawn in good shape reducing weed. Your service personnel Carl Davis was very polite and answered every question. He suggested good helpful ideas.

Report a concern   May 31, 2019 — Rated 10 out of 10 by N.P. Your TruGreen Branch
What do you like about our services?

So far good service and helpful hints.

Report a concern   May 31, 2019 — Rated 10 out of 10 by A.A. Your TruGreen Branch
What do you like about our services?

Scott Bowling performed an excellent service; extremely professional; he always does great work

Report a concern   May 29, 2019 — Rated 10 out of 10 by Doug Munger Your TruGreen Branch
What do you like about our services?

The Tru Green team takes excellent care of our church. The tech's come and do a through job.

Report a concern   May 27, 2019 — Rated 10 out of 10 by Jorge Chunga Your TruGreen Branch
What do you like about our services?

I waited until today 5/27/19 to see the results. To be honest I was not going to renew for this year because last year I was not happy with your service. Weeds kept growing and the grass was dying, I never saw a crew member to explain to me about my grass. Finally, I met Angel Fernandez and everything changed. He explained to me in details what was going on with my grass, gave me recommendations, but the most important thing was that he treated the yard completely, took his time to spray where I told him where the weeds were. Today, my grass looks so healthy, and new grass is growing, there were like 10 different kinds of weed growing everywhere, now there is none.
So what I like about your service is when somebody takes his time to do the right job, and Angel Fernandez did exactly that.
This is for the service delivered on 04/15/19.


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