Customer Testimonials
Timely and very efficient.
Great job.
Fantastic Specialists!
I like the dependability. I don't like the inability to talk with the service technician even when I am home. I will probably need a re-application visit since the time the technician was here there was snow on the ground in my yard.
Timely professional service. Dedicated technician.
results have been very good
good communnication
M.Lassiter is friendly and I appreciate the time he took to talk to me.
I continue to be very pleased with the outstanding results due to the skilled, personable technicians that treat our yard.
I am very appreciative of Mr. John Beach's efforts to help prepare our lawn for the upcoming growing season. The fertilizer and preemergent crabgrass control he applied on 2/16/2022 will build on top of TruGreen's past treatments to contribute to the continued great condition our lawn is in. I hope TruGreen management continues to assign him to service our lawn in the future.
(Note: the work order had John Beach's name on it, but an enclosed "Tell Me How I'm Doing" insert had the name "Edward" (no last name) on it. I am not real sure who actually performed the service for this visit.)
You do a professional job, always neat and clean. Jobs completed in a timely manner and the results are exactly what we wanted.
I continue to be very pleased with the outstanding results due to the skilled, personable technicians that treat our trees and shrubs.
The tree and shrub service today (2/8/2022) was performed by Maira Rivas. I believe this was the first time that Maira has treated our trees and shrubs. Unfortunately I was unable to speak with Maira. I appreciate the detailed report of the comments and the fertilization treatment undertaken. I am confident that Maira's efforts will build on top of TruGreen's past treatments to contribute to the continued great condition our trees and shrubs are in.
Renee White and John Mitchell have been great to work with; my technician, Omar Green has done an outstanding job.
The technician who does the tree and shrub stuff is terrific. I give him very high marks.
It always works.
Dependable
First, the tech always comes to the door first, except during covid, and understands any concerns the client may. He keeps working until an issue is resolved.
I don't like your on line billing. You have all but forced your clients to take over some of your support functions, like it or not. Further, the announcement of the recent bill is not accompanied by a payment due date. Your system is quick to call out what it thinks is an overdue payment. I think that is egregious!
I appreciated that Tavon Greene took the time to evaluate my lawn to determine if the existing snow would be cause for reschedule. He evaluated the situation and set up a time to reschedule when it would be better conditions.
Excellent service.
Both of my specialists, Luis Perez and Jerry Bonilla do a great job on my yard.
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I wasn't able to find where to rate my specialist on your menu, it was not where the note left with my receipt says it is on the right side of the page, or I didn't see it. I would like to rate Omar Green and Tavon Greene with branch 5110 with a 10. Thanks
Have a phone system where talking to a human was possible in a reasonable amount of time.
Prompt, efficient, flexible, good communication about the work done, easy to contact if needed.
Luis Perez arrived this morn and did the lime treatment. He did an excellent job.
The technicians and the customer service that they provide to the customer. Thanks, TruGreen!
Kind Regards,
First name removed P Last name removed
815 North Fillmore Street
Arlington, Virginia 22Phone number removed
I see your personnel doing work regularly since I see the notes and lawn signs regularly.
We have used TruGreen for multiple services and the technicians are very thorough and leave a receipt to let us know what they accomplished and what we need to do on our end to keep our grass looking great!
I continue to be very pleased with the outstanding results due to the skilled, personable technicians that treat our yard.
I am very appreciative of Mr. Lemar Blanding's efforts to help prepare our lawn for the upcoming growing season. The lime application he performed on 1/14/2022 will build on top of TruGreen's past treatments to contribute to the continued great condition our lawn is in. I hope TruGreen management continues to assign him to service our lawn in the future.
The specialist performing our service was helpful and communicative
Thank you for many years of professional lawn care service.
Name removed