Customer Testimonials
The care did the customer
Lakita has provided us with great service this season. She is always very polite.
My account specialist Lakita Forster (871) is awesome. She is friendly, knowledgeable and works hard.
Steve Lewis continues to do an exceptional job in servicing our property. He is friendly, thorough and meticulous. From time to time a substitute has covered for him and that has not been good. We look forward to the continued superb service provided by TruGreen technician, Steve Lewis.
I really appreciate all the efforts that Mark Hunt did on 5/12/17. He's an excellent specialist and one of your best.
Thanks,
First name removed
They know what needs to be done but don't do hard selling.
Fabio has been the TruGreen specialist in my neighborhood for a long time. He is always responsive to my questions and has done a great job on my yard. If I ever have a question and I see him working in the neighborhood he will always take a minute to give me information or advise on my yard. I want to thank him for this great service.
Mike Vinson has been our service adviser for the past 20 years and I must say that he is very professional,very knowledgeable ,and respects our property as if were his own.
Without Mike,s assistance and advise our lawn would be a mess, With Mike it is immaculate looking.
I would recommend Mike to anyone that cares to call me and question Tru Green.
Thanks,
Alan D Last name removed
You are reliable, efficient, competent and respond to queries.
Results are excellent...and process is automatic.
Excellent technician
I have only had 2 services but I appreciated Tru-Green calling me to let me know when the specialist was coming
I like your servce
The techies are very pleasant, know their stuff, and do a good and efficient job.
I like your dependability and following up on lawn issues. Bob was my service person and he was great. Apparently he is not with you any longer. Craig is servicing me now and seems very dedicated to providing good service.
I do not care for the aggressive selling used by your Trees/bushes department. I am not convinced they know much about infestation or disease, when I compared it to another local company who have a horticulturist on their staff to diagnose those problems. They were just more interested in getting one more treatment on their books.
They meet our needs.
My trees and shrubs look so much better since I have TRUGREEN services. Thank you.
Best,
Debbie
Very efficient, and willing to return if there were issues.
I respect my technician who takes the time to actually talk to me about my lawn, care and what his recommendations are. He's the best.
Techs provide explanation as to what they are doing & why, the result are very good.
I appreciate the phone calls prior to service and the follow-up email. I also appreciate that you are willing to redo a service (like taking care of weeds that continue to grow) readily and without any additional charge. I also like the pre-payment plan with a discount. A suggestion is to increase the discount when customers reach significant milestones, like when they've been with you consistently for 10, 15 or 20 years. As well, the technicians we've had have been very friendly and personable.
You are reliable, professional and the lawn looks great!
Fabio is fantastically does a great job with our lawn
The service keeps green things grow
You have made the lawn greener than before. Thank you for the good work and keep it up.
Good care of my lawn
Everything
Good quality products and great service! Very friendly technicians that are approachable and helpful. My lawn looks fabulous in just one year! It truly gives me peace of mind.
Reliable and always offer advice and help when needed. I like the way your techs show concern for the entire lawn but are also not intrusive or always trying to sell additional services. They come and go in a clean and efficient manner, sometimes I only know they came by the stake in the yard and the advice left on the door. I love that!