TruGreen
2421 Black Gold Court
Houston
TX 77073
United States

Customer Testimonials

Report a concern   January 13, 2018 — Rated 10 out of 10 by F.K.A. TruGreen

We have never noticed that our lawn is mowed too short. TruGreen specialist: 63878 - JERRELL SOURIE, recommended that we raise our mowing height. Thank you !!!

Report a concern   January 12, 2018 — Rated 10 out of 10 by A.B. TruGreen

Jerrell Sourie, Branch #5430, provides an excellent service. He is always polite, professional and a pleasure to interact with.

Report a concern   January 11, 2018 — Rated 10 out of 10 by S.H. TruGreen

Kyneen Ards is my Lawn Care Specialist. He is outstanding! Kyneen always listens carefully to any concerns I may have and is quick to address them. He takes good care of my lawn. He is very courteous and always a pleasure to see.
I highly recommend him!
Sincerely,
Brenda Last name removed

Report a concern   January 11, 2018 — Rated 10 out of 10 by R.B. TruGreen

You arrive as scheduled. Joshua is very knowledgeable and professional in his explanations and services. I am new to St Augustine and also to a yard care company, having taken care of our yards for 40 years. I appreciate the personalized services and attention. He very carefully covered what he did today and what I can expect, especially in some of the problem areas (this is a new lawn). I am very impressed with him and your company.

Report a concern   January 11, 2018 — Rated 10 out of 10 by R.K. TruGreen

Today was our first visit as a new customer. I wanted to meet with our Tech and I received a call from Benjamin Scott. We met and our visit was great. I had several questions and Ben answered everyone of them. He was very careful to explain what applications would be applied to my yard today. Gave me his personal cell phone number should I have any questions and/or problems to call him direct. I think that is great to know I have someone to contact direct. Ben was VERY concerned about my yard which I appreciated. I was advised another Tech would be coming out to service the shrubs and tree. Again, I look forward to working with Ben. Thank you

Report a concern   January 11, 2018 — Rated 10 out of 10 by J.F. TruGreen

Workers are always on time and do their job quickly and seem to cover the whole lawn area. If we are home they will explain what they did and what we need to do to help the chemicals or fertilizers to work properly. The operator yesterday was Jerrell Sourie.

Report a concern   January 10, 2018 — Rated 9 out of 10 by V.M. TruGreen

The personal service time that each specialist takes to talk about what he is doing that day to the tree/shrubs or lawn.

Report a concern   January 10, 2018 — Rated 10 out of 10 by G.M. TruGreen

Juan Alvarez did an excellent job with our Tree/Shrub service today. He notified me he had arrived and followed up by knocking on the door and letting me know what he observed. Thank you.

Report a concern   January 9, 2018 — Rated 10 out of 10 by S.S. TruGreen

My yard looks good and healthy. If I see any concerns, A phone call usually prompts the Tech to return and address the concern

Report a concern   January 8, 2018 — Rated 9 out of 10 by G.G. TruGreen

Don't know yet...haven't been with service long enough

Report a concern   January 8, 2018 — Rated 10 out of 10 by A.W. TruGreen

Damian Foster is friendly and competent. He has collaborated with me for the past couple of years to fix my troubled lawn. He diagnoses and treats my trouble spots and has given me guidance related to watering.

Damian is a true professional and my lawn has never looked better.

Report a concern   December 27, 2017 — Rated 10 out of 10 by P.S. TruGreen

Cleburne Swilley is the best service provider I've had since Steve B.
He stops, knocks on the door and tells me what he is doing, and ask me what I have seen on the lawn. He is in and out very timely but he takes time to make sure the customer, me, is taken care of... It is not about speed with him ( although he is quick) but about the customer's experience.
I want him as my specialist for the long haul and he needs to be rewarded and/or recognized as a best practice to your other service specialist.
you can call me if you want to discuss further

Report a concern   December 27, 2017 — Rated 10 out of 10 by G.A.T.S. TruGreen

The service technician is very knowledgeable and not pushy. He listens to my concerns and question and explains everything he is doing and what the expected result will be.

Report a concern   December 20, 2017 — Rated 10 out of 10 by R.B. TruGreen

The lawn and shrubs seem healthy. Problems are addressed.

Report a concern   December 19, 2017 — Rated 10 out of 10 by G.E. TruGreen

Full service

Report a concern   December 19, 2017 — Rated 9 out of 10 by S.K. TruGreen

Respond well to concerns, reliable.

Report a concern   December 19, 2017 — Rated 10 out of 10 by J.M. TruGreen

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Report a concern   December 19, 2017 — Rated 10 out of 10 by C.J. TruGreen

Very responsive.

Report a concern   December 17, 2017 — Rated 10 out of 10 by E.H. TruGreen

Joshua Bontrager takes very good care of our needs

Report a concern   December 13, 2017 — Rated 10 out of 10 by L.W. TruGreen

Benjamin provided excellent service with both a professional and a friendly demeanor. The application was completed in a timely manner and the gate to our property was secured once he completed his task. Great Job!

Thank you, Benjamin!

Report a concern   December 13, 2017 — Rated 10 out of 10 by M.O. TruGreen

I don't have too get out and treat my yard myself.

Report a concern   December 13, 2017 — Rated 10 out of 10 by K.R. TruGreen

So far good will see how lawn looks in the Spring

Report a concern   December 12, 2017 — Rated 9 out of 10 by M.H.M. TruGreen

I don't have to do it myself

Report a concern   December 12, 2017 — Rated 9 out of 10 by P.S. TruGreen

I like the service of the specialists, they are all very reliable and friendly. The call a day ahead of the service could improve. Not every time I got a phone call ahead of the treatment. Which is a concern because our gate to the back yard is locked. Other than that I think everything is great.

Report a concern   December 12, 2017 — Rated 9 out of 10 by G.W. TruGreen

We get advance notice of treatment, your personnel is very good and knowledgeable

Report a concern   December 12, 2017 — Rated 10 out of 10 by D.S. TruGreen

The technicians are very knowledgeable.

Report a concern   December 12, 2017 — Rated 10 out of 10 by K.E. TruGreen

Professional, on time, fix lawn issues immediately

Report a concern   December 12, 2017 — Rated 10 out of 10 by S.G. TruGreen

Takes the worry out of trying to handle lawn treatment

Report a concern   December 7, 2017 — Rated 10 out of 10 by K.B. TruGreen

my lawn specialist is outstanding. he keeps me informed of issues with my lawn and takes corrective action. Customer service is spot on

Report a concern   December 5, 2017 — Rated 10 out of 10 by M.D. TruGreen

The fellows are polite and courteous. The make every attempt to come on days we will be at home.


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