Customer Testimonials
the workers are very courteous, But I have a MAILBOX inside my screen door with a mail slot.
I find the receipts on the outside, between the handrails or on the outside stuck between the screen door handle. but I still appreciate your service
Happy Holiday
Reliability of your professional service providers and effectiveness of the treatments.
The professionalism and dedication to my lawn.
The regular schedule. Remembering about the creepy charlie problem I have and working on getting rid of that weed.
Very efficient service
The results
My weeds are gone, inexpensive treatment, don’t have to do it myself
everything is ok
The guys are very polite and professional. My lawn looks great
I like the consistence of my service tech. They are always very professional.
You are always here when you say you will be. You always give advance notice. You always give me feedback on what you did as well as tips on what I should/should not be doing following a treatment. You also give me helpful advice about specific problems my lawn is experiencing which is great because I have absolutely no idea about maintaining a healthy, beautiful lawn. I think your service is awesome, the people that I speak with are professional but also friendly and very warm. Your whole process is very customer-friendly which is a thing that seems to be disappearing more and more in our world. Thank you so much for doing a great job!
PROMPT AND EFFICIENT
Effective treatment, professional and courteous people
How good my lawn looks
You were on time and my lawn looked much better which helped to sell my home.
You came back when there was a problem with the grass.
I like the call that is made prior to the visit. My lawn always looks better than others, due to the continuing service. I enjoy the fact of NO weeds in my lawn. Haven't needed any personal dealings this year....so that's good. In the past, you have always been courteous. Keep up the good work.
I just spoke with agent Steven on the phone today as well as yesterday and he was wonderful with being able to reduce my payment to a more acceptable amount. I appreciate all his help and patience with me and he certainly should receive a 10 out of 10 for his assistance. I hope to be able to work with him again when help is needed.
Thanks Steven!**********
Sincerely,
Eunice Last name removed
You do what you say you will do. and on a timelyt basis
You always let me know what you did and how my grass was doing
Results of service , communication concerning the care of my lawn and willingness to satisfy the client🙋🏽
Great maintaining your lawn, a bit pricey though.
I liked the Trudy call reminder that service was scheduled. And when something came up and my appointment had to be cancelled, I was updated and kept informed. My lawn was checked on during the process. I was informed of other products and services (maybe a tad too often -- the mosquito spraying), but I never felt pressured to purchase. Most importantly I liked that the product/service did what it was supposed to, make my lawn beautiful.
After trying two other lawn services with no success, we tried Tru Green. Not only have you solved the crabgrass and clover problem our lawn has never looked so healthy! On the few occasions we needed a second treatment, your company responded in a timely manner.
We have several evergreen bushes that were infected with mites. Again Tru Green suggested a solution for this problem. After the second treatment the web infected bushes showed a noticeable improvement. Thanks to this treatment we will be able to save these 45 year old bushes, not to mention the expense of replacing them.
Your employees are prompt and very respectful of our property, always leave a notice of what they did or if they notice something new that needs to be addressed.
Communication is good. service is timely.
dealing with the neighbor's dogs ran some away. My lawn specialist is not afraid of them. The grass has improved but I still have some ivy weeds
Your staff members are punctual and professional.
You made our yard beautiful, I already got my son Matt Richardson in Lombard to use you.
I was always informed when a technician was coming to my home to service my yard. The technician always left detailed information on what was done to my yard and how to continue the care of my yard.
Mitch was on time and very polite. He delivered my product exactly where I asked. I will recommend Trugreen to all my friends.