Customer Testimonials
I like the excellent service I receive. I also like when I have to ask questions about lawn issues, they return my call immediately or email me. I am very happy with the service I receive.
I also like that the manager explains everything to me about lawns, weeds, insects, time of year to do applications, and also proper time to water, etc.,
reliability
Chris called and seemed genuinely concerned over my lawn issues. This evaluation is for HER phone call only.
The people and results.
The follow up. They really do call back to address my concerns about my lawn care
I had a lengthy conversation with Chris, a rep at Tru Green, discussing not just what they are doing to service my lawn, but what I can do, as the one who cuts and waters the grass. There were a few things that I wasn't aware of and was doing incorrectly but will hopefully be able to rectify after consulting with Chris.
The service and helpful personnel..
it is working
coming out to fix a problem
You will call the customer if there is a problem and discuss the matter. You will listen and try to rectify.
My lawn is strong and healthy. Looks great!
The call about my concern of my lawn
I could count on my lawn weeds being addressed with the right chemical. And, I don't worry about killing my lawn with my guesses on what lawn needs.
All my questions were answered. I now no what's going on and everything will work out.
I like your notification process, and explanation of my lawn care
Tru Green got rid of all my weeds and brought my grass back to life.
When the guys come out they are very curtious, and when I have an issue even over the phone they are more than willing to help.
The tech will come back as often as needed
scheduling
I sincerely appreciated a call back after I had submitted another survey to TruGreen. I expressed my concerns about our service and within a short time I received a call from a manager. She explained some things to me I did not realize or know. I feel much better about my TruGreen service and would now highly recommend this lawn care service. I appreciate a company which values and responds to customer concerns. Thank you so much!
Everything
Obvious reduction in weeds and improvement in appearance of grass, even after first treatment.
Everything
as a long time customer, I am satisfied with the lawn treatments.
I only have one complaint: there are weeds growing around the edges of my lawn. I called last week but no one has been out again to address this situation. It seems as if the tech only sprays the centers and is in a hurry.
My lawn in the front is as green as ever. I have issues in my back that were not addressed properly.
Our lawn is greener and thicker.
i like that you apply the proper fertilizers to keep my lawn healthy.
Prompt response from Chris on service issues.
No more weeds, my grass is thick and green.