Customer Testimonials
Detail in providing service and great after service communication
Good customer service
A Tech comes to our property at least once a month to provide services. They always let me know they are on their way, ring the doorbell to introduce themselves and leave a report of what they did and how to work with my lawn between service visits. If I have any problems they will send a tech out immediately.
You do what you say
Much better this time around
Listening to my feedback
Again, Dominique Sherrod did a great job....appreciate his recommendations.
The best part was meeting Dominique Sherrod. He was knowledgeable and took his work serious. A very personable guy. I have noticed that the people from the Newport office tend to be very nice.
I also appreciated that you followed up on your promise to seed the lawn. Corporate Trugreen wanted to sell me seed and when I explained the Grubb/ seed promise situation they did nothing and kept trying to sell me services. If not for the fine service from the Newport office I would cancel. But due to Newport and people with attitudes like Dominique (and others) I staying with you.
Bravo!
The service is great and the employees have been nothing but professionals a good experience
Efficient direct billing & attentive to informing me of service.
Prompt service. Techs are thorough, polite and if I need a return visit for weeds they address the issue.
Great customer service
Very happy with service
Consistent. Always take care of any customer issues promptly; either with a re- service or price adjustment when required. Cannot complain.
Isaiah was very professional and courteous. I only talked to him for a few minutes, but he seemed very knowledgeable in what he was doing. I liked how he provided a very detailed summary. Thank You Isaiah.
Brandon did our 1st service. I did meet him. He was very polite & answered my questions very professionally.
Professional, Courteous Service. Quick response to any problems.
Efficient and cost effective! Lawn is outstanding!
Timely visits, problem areas received remedial treatment they don't just show up and treat every lawmaker the same.
I almost all of my thanks goes to the Service Technician who always knocks at the front door before he begins the treatment and always communicates in writing and verbally (if I'm home) what he's done and what to be aware of.
Advance notice of application and other serviced.
Outstanding Job as always.
Good Job
efficient
Dvante Harrison (Batch #5895) did an excellent job in spraying my lawn. He was very personable. He assured me that he take care of all the weeds so my lawn will continue to look nice. Very customer focused. Than you Dvante!
Hi, I noticed aphids/pests on my variegated Euronymous which are located in the front of my house. Please have these pests sprayed and killed off. There is no need to any other trees, plants, or shrubs.
My concern is only for the Euronymous hedge along my front walkway.
Thank you.
Fantastic job with the aeration and seeding! I couldn't be more satisfied. The gentlemen that came out took great care and time and really performed a solid core aeration and great job with the over seeding! Great service as always. Thank you!
Quick, polite, mindful of pets, and kills the weeds. Excellent. First name removed
Receives texts and the name of the person coming to service your yard. Staff is professional and my lawn looks good.
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Joshua Cintron completed our final lawn service for this year on 11/1/18. You can tell that Josh takes pride in what he is doing. He takes his time and is very thorough. He is polite/courteous and explains what he is going to do and what results we should expect. I can count on Josh to do a good job. As a long customer of TruGreen, it is important to me that you get what you pay for. Keep up the good work Josh !