Customer Testimonials
We have been happy with TruGreen for over 30 years
The gentleman was very kind and through. Thanks True Green
Have been very pleased with my lawn since serviced by True Green. Service staff are all very professional and always let me know if they see any problems.
Very mixed service depending on the service tech. The lawn service techs have been thoughtful and thorough and actively seek to communicate with me. No problems here,
Shrub experience is not so good. The tech knew I was home as I stopped to say hi while I was coming up my driveway & was told job not started the job yet. I said OK I'll speak with you later. Tech left without contacting me &reported the bell rung and I was not home. No attempt to contact me and I had questions. And i still believe my trees have not been properly fertilized yet this year. I called - tech returned - said local office did not have right equipment for the job (tree stakes) and would do it later if I made the call to the office (which I did). I have no evidence that the job was completed.
Technician was friendly, informative, and did a great job!
Just had initial service yesterday. This is a shout-out for the technician, Eric Bradley. He knocked on our door to let us know he was here, he was both polite and courteous, shook my hand and looked me in the eye. It's important to engage customers in this manner to begin to establish a relationship. From all that I can tell Eric did a thorough job.
I would expect that if we have any problems, Eric will promptly respond to our concerns.
Hope that Eric receives this feedback. Thank you. Name removed -- 17 Maple Lane, Glen Mills, PA.
I like the spray rather than spreader. Tech was very friendly. Very professional.
Efficient, punctual
He took care of my lawn..
pre service notification and detail report when service is performed
That I don't have to worry about the fertilization and appropriate mixtures.
Reasons I am happy with TruGreen and made a referral;
1. Applications are automatic.
2. I receive a 2 - 3 day notice before the application so I am able to cut my
lawn, if needed.
3. Staff is efficient.
4. Better results than prior lawn service provider.
Overs all aspects of lawn care
Great service & communication from my sales rep Norman Young.
Timely, efficient
Call ahead notice. tech announces his arrival
everything
i'm happy with your service and not happy with bill. Almost $60 to service a row home.
It's getting to expensive and I would like to re-negotiate fee.
please call me at Phone number removed
Dominique gave a thorough description of service to be performed. Friendly and professional!
prompt and meets schedule requirement
very good service employee
You service person Josh C is detailed and communicates in terms that a lay person understands.
I am very impressed with the work that Javonn C (License# 247) has done for our lawn. He is professional and his detailed reports are valued by me. Thank you.
on time, Pleasant, well trained technicians and proper advance notification of treatment
We just had our first service from Tru Green. Dominique S. was very nice and informative. We walked around our property to survey the conditions. He was able to explain the service and apply the product in very professional way. Please let his manager at branch #5895 know we are very pleased with his service and will recommend TruGreen to our neighbors.
Thanks.
B. Turner
Wilmington, DE
Cherise J (Branch #5895) is doing a great job. She explained the service she was providing and was very friendly and professional.
Service technicians are thorough and follow-up when issues arise.
Wilfredo was very personable and professional. He took the time to let me know what I need to do.
technician was on time and through
the treatments received thus far were done by Professional, Courteous and Friendly Servicemen.
I am just waiting for Mother Nature to Spring... so I can see the results
You can count on TruGreen's specialists to do a good job when treating your lawn and trees and shrubs. They tell you what they are going to do and what results you should see as a result of the treatment. It would be most helpful if you could expect to see the same specialist on each visit. Most annoying when you get a different specialist each time. Some are not familiar with the property or homeowner and consequently the job done is not quite up to standards.