Customer Testimonials
Jeffrey Young at branch 5263 did a very good job on our trees and shrubs this past visit the week of May 14th. He knocked on the door and I was home so I was able to relay certain issues for him to address.
Anthony Devlin is my lawn specialist. I would refer him to other homeowners. Anthony is very professional, courteous, and I have found him to be truthful and straight forward when he is explaining how he is treating my lawn. Mr. Devlin is the primary reason i am still with Truegreen.
David Jean is my lawn specialist and does a great job explaining the chemicals that are being used as well as suggestions for us as homeowners on what we can do to promote healthy grass. The lawn looks so much better since you guys switched chemicals and can spray all of the yard including where we have golf grass instead of St Augustine. If this ever changes (again) I would like to know in advance.
First name removed
All my Lawn needs are met and if I need extra care a team member comes right out. Bob Blake is generally the specialist who takes care of our home and he is friendly and answers any special questions or needs we may have. He always checks with me when I am home to see if there is anything special we need. Thanks Bob for doing a great job
The technician, Tom Turk, was pleasant, friendly and professional. He does a terrific job on our trees and shrubs.
Prompt and careful. If I need a return visit, TruGreen comes back quickly. My lawn has never looked better
I love trugreen. I had weeds everywhere and no grass whatsoever. Once I called trugreen and they started doing their magic, my lawn is the best in the association. Thank you tru green they are very dependable.
Your product works ...grass and shrubs are doing so much better since using TruGreen
Bob Blake was super knowledgeable, and appeared to be a great technician.
Bob Blake is awesome and is always ready to educate and assist if needed...TY
Knew his job.willing to attend my concerns, and honest
the specialist was very profesiol
Service technicians. Customer service.
Scott Devlin was vry cordial, professional,and knowledgable about servicing my lawn.
Bob Blake is my Tree and Shrub specialist whom I met today. I had some plants that were dead and I asked him for his opinion as to whether it was insects, etc. He pointed out that the plants were near downspouts and getting over watered by rain and the sprinkler system. He said that watering twice a week by sprinkler was fine for lawns, but not for shrubs. He seems very knowledgeable. He asked me when the plants had been put in and I told him I thought it was 2006. He said 10 years was a good run for shrubs. Only a few have died near the water spouts.
Reliable maintenance.
I have been extremely satisfied with the services of my tree and shrub specialist Bob Blake. He has spoken to me personally and addressed all of my issues. He also had suggestions for me on what to do regarding my other plants and shrubs. He is very knowledgeable and an asset to Trugreen.
Service technicians are pleasant and knowledgeable. When I called to report a problem, Scott Devlin visited a few days later to fix the issue. Even though I explained my situation to the phone rep when I called to report the issue, when Scott arrived, he wanted to hear exactly from me, what the problem was. He walked the property with me and listened intently to everything I had to say. He was patient and seemed sincerely interested in making my experience with TruGreen a completely satisfying one. He answered all my questions and provided explanations with multiple solutions.
Very knowledgeable lawn care specialist. Very helpful. Arrived on time. Very courteous and pleasant. I liked that I was not required to sign a contract. The lawn care specialist explained TrueGreen services very well and helped me to sign up for lawn and tree services.
Anice Cadat is Awesome, he was very informative
Thomas Turk really knew his stuff! Branch 5263
Prompt, friendly service. Lawn much improved.
Thomas Turk branch # 5263 sure knew his stuff!
Not much. The technicians that came out were courteous.
The communication needs improvement. There is no connection to instructions given that feeds back to the local branch. Examples go as far as requesting a manager, but a technician showed up to spray. Not acceptable. Customer service needs to be visited for improvement.
I have ended my service than continue with the aggravation based on paid services. I will take my business somewhere else that can take the time to provide better customer service.
Shaun Phillips was very courteous he explained what he was doing and gave me recommendations of what to do for a better lawn.
Shaun Phillips , was very courteous and explained what he was doing and gave me recommendations for a better lawn.
My associate, Thomas Turk was incredibley informative and helpful. He educated me very thoroughly and I look forward to my trees becoming green and healthy
Your service technician was very friendly and very helpful in explaining what was need to be done at my home. Mr. Derrick Brooks. 78509 was great..
However I asked for spraying for ants and so forth and that was not addressed today??? And I was told by representative that would be done at first visit I also was not called in advance when true green was coming so I could be home to meet technician. So customer service so far is very poor.
Not happy.
Improved lawn condition.
Bob is great