Customer Testimonials

Telephone service representative Kira displayed excellent communication skills during a negative survey follow up. The TEN rating is for the survey follow up, not the lawn care.

My yard looks amazing and I take Great Pride in my Yard and Thanx to TruGreen it looks good the Weeds are under Control and it’s really Green

Tamarius is a true professional. He always takes time to explain the treatments and listen to my concerns. Very knowledgeable and has dramatically improved my lawn.

They show up when they are schedule, always nice and considerate.
I have had 3 shrubs that were over a year old to die shortly after they serviced my lawn which makes me a little concerned, especially when they were doing so good and did not show any signs of distress or a fugus. I have reported this but no one every contacted me so I am not sure you got the message or you really didn't care.

Tru Green communicates very well.

I requested a "consultant" from the company and was accommodated with a visit from a representative who was quite knowledgeable.

The field serviceman has always been pleasant and courteous.

Once a fungus problem was diagnosed and treated, my lawn has looked beautiful.

Reha London

Polite personnel, seem to know their products, are efficient, willing to answer ?’s If I have any to ask! My lawn is recovering from too much water, thank U God!
Currently have NO reason to stop service.

Employees are always friendly and helpful!!!!

Knowledgeable, courteous, professional and personable service personnel.

My lawn expert is Tamarius; he's excellent. He advises me on what I need to do to maintain a beautiful lawn. He answers all of my questions and greets me with a smile everytime he comes to my house.

The specialist, Edwin Dickey, is very responsive to my request regarding treatment of weeds.

Everyone is very pleasant to talk to.

The few times I have had a conversation with our technician Adrian he has been very kind and personable. He comes and does what he needs to do and does not waste time

I also had to speak with another of your employees-Kyra. She too was very pleasant and was very helpful

Both of these people are great asset to Tru Green

Personal working for Tru Green. I havn't had any problems with my tech and highly recommend Mr. John Deluca for tech on anybodys lawn.

If I have a problem with yard they will come out to survey

Very friendly customer service rep by the of name kiara was very courteous and willing to resolved any issues you may have

The technician is very knowledgeable and helpful.

Keeping my grass green

My lawn looks as good as it ever has. The technicians are well trained to recognize conditions that need attention and how to attend to problems.

However, recently I asked for someone to look at a particular lawn condition and was given a date and time frame to expect the technician. I asked for the technician to call me on my cell phone prior to his arrival so that I could be here to discuss the problem with him. I came home and discovered that he had already been here and applied something to the entire lawn.

A few days later another technician was here while I was away but I do not know whether he applied anything to my lawn. I still haven't had the opportunity to discuss the problem with anyone.

Jimmy Portwood

Continuity, convenience and consistent quality.

Keeping my lawn looking good and healthy.

Consistency and professionalism

Good work

I just got a phone call from Kira about the last survey I took and she did an amazing job at setting up a way for someone to come look at my lawn.

My service technician is always friend and explains the treatment that was applied if I have questions.

The Outcome Of Your Product

Technician listens and advises me of problems I see.

Friendly they are friendly and helpful

Honesty

Prompt service in every way! We are extremely satisfied. Our lawn is one the best looking in our neighborhood thanks to Tru Green! We recommend them to anyone needing expert lawn care! Dee Ragan

TruGreen does a good job. I have been a customer for years. My grass always looks good.

I like the knowledgeable technician, Tamarius Bowes, who services our lawn. He always greats me courteously, answers any questions I have and offers great advice.