TruGreen
9716 Florida Mining Blvd, Unit 2
Jacksonville
FL 32258
United States

Customer Testimonials

Report a concern   January 12, 2018 — Rated 10 out of 10 by R.M. TruGreen

Attention to detail

Report a concern   January 11, 2018 — Rated 10 out of 10 by S.C.Y. TruGreen

The sprayer, Dustin Hollis, very Knowledgeable about what he is doing. He is great for the company, very polite,,smart an good for customer service. With out him I might not be with TruGreen !! He should do all the houses in my neighborhood !!!!! And lets don't forget Ms Patrica Cothern , always nice on phone. She always calls to make sure I am happy.
Supper nice, an seems to truely care about customers.
always tell her as long as Dustin shows up to do it I am happy

2 Great employees for TruGreen!!

Report a concern   January 11, 2018 — Rated 10 out of 10 by C.E. TruGreen

Enjoy having John tend to our yard. Does a very through job. No complaints.

Report a concern   January 11, 2018 — Rated 10 out of 10 by M.R. TruGreen

Fast and friendly

Report a concern   January 10, 2018 — Rated 10 out of 10 by B.B. TruGreen

The convenience, thorough service, and the professionalism displayed by the service technician, Marcel.

Report a concern   January 9, 2018 — Rated 10 out of 10 by W.J. TruGreen

No guessing about when, where or how to to keep the lawn healthy. Service is predictable.

Report a concern   January 9, 2018 — Rated 10 out of 10 by R.D. TruGreen

FREE RE-TREATMENTS, QUICK SERVICE

Report a concern   January 6, 2018 — Rated 10 out of 10 by A.A. TruGreen

I can expect service on a consistent basis. Technicians are always courteous and remember to close my gates (very important when you are a dog owner).

Report a concern   January 2, 2018 — Rated 10 out of 10 by R.W. TruGreen

Kira called to address my concerns.

Report a concern   December 25, 2017 — Rated 10 out of 10 by R.D. TruGreen

controling bugs and weeds

Report a concern   December 21, 2017 — Rated 10 out of 10 by J.P. TruGreen

Your service works. Trees and shrubs look healthy and good.

Report a concern   December 20, 2017 — Rated 10 out of 10 by C.F. TruGreen

I get really good feed back what i need to do to my grass to help it look better and to grow fuller.

Report a concern   December 20, 2017 — Rated 10 out of 10 by S.L.H.O. TruGreen

Great response. Fair treatment.

Report a concern   December 19, 2017 — Rated 10 out of 10 by V.A.B. TruGreen

My apologies for the late survey but I lost access to my account online and just received access again today. I want to Rate my Specialist John Cooper at Branch # 5258 on 10/19/2017. John Cooper 50715, went above and beyond in providing outstanding Customer Service this day. John spoke with my husband about some possible potential issues and a resolution for prevention of severe grass damage in our yard. John helped save our grass and we are so thankful. The neighbor had a severe case of chinch bugs that were about to move into our yard. This was prevented and I recommended Trugreen to our neighbor to get rid of his Bug issue. Thank you again, John Cooper.

Report a concern   December 18, 2017 — Rated 10 out of 10 by R.S. TruGreen

Outstanding Customer Service by John Deluca Branch # 5258

Report a concern   December 18, 2017 — Rated 10 out of 10 by J.D. TruGreen

agent is very friendly, will answer any question I may have. Always lets me know he is in the yard.

Report a concern   December 15, 2017 — Rated 10 out of 10 by J.F. TruGreen

Mr. DELUCA is professional in his business approach to meeting the needs of my lawn. He is cordial and honest in his evaluation as to what needs to be done and how long it will take to correct previous errors. Thanks TruGreen Jack Last name removed

Report a concern   December 13, 2017 — Rated 10 out of 10 by A.O. TruGreen

I really like how receptive to customer happiness managers and service technicians are.

Report a concern   December 13, 2017 — Rated 10 out of 10 by S.E. TruGreen

John Cooper is very Professional he pays attention to detail.

Report a concern   December 13, 2017 — Rated 10 out of 10 by E.A.D.O.A.D. TruGreen

The technician is always prompt and courteous - and I can tell the services are effective. Thank you.

Report a concern   December 13, 2017 — Rated 10 out of 10 by C.H. TruGreen

They show up when they say they would.

Report a concern   December 13, 2017 — Rated 10 out of 10 by R.M. TruGreen

The detailed reporting

Report a concern   December 13, 2017 — Rated 9 out of 10 by F.M. TruGreen

Punctuality, respect and professionalism of the personnel

Report a concern   December 13, 2017 — Rated 9 out of 10 by A.S. TruGreen

My lawn looks the best that it has since we moved here. I'm very pleased.

Report a concern   December 12, 2017 — Rated 10 out of 10 by C.M. TruGreen

I appreciate the services I received from your company, especially the way you respond when I am concern about problems with my lawn. My service man is very professional, courteous. He is truly a positive source to your company. Thank you, keep up the good service and
have a Merry Christmas.

Report a concern   December 12, 2017 — Rated 10 out of 10 by A.H. TruGreen

The treatment my yards receives and the fact that my yard is now back healthy.

Report a concern   December 11, 2017 — Rated 10 out of 10 by B.N. TruGreen

The TruGreen Specialist, Marcel Lugo, just left after servicing our yard. He rang to door bell and since I was home, I spoke to him. He was very polite, explained what he was going to do, asked me if there was anything he needed to know about the yard. He had been here about 2 weeks ago for a follow up to treatment he performed for some brown patch issues. I was not here, but he explained to my wife why he was back so soon. I really appreciated the follow up visit.

Marcel has always been professional, friendly and concerned about my lawn issues. I hope he continues to be my service specialist in the future.

Report a concern   December 7, 2017 — Rated 10 out of 10 by N.H. TruGreen

The service is working as promised

Report a concern   December 7, 2017 — Rated 10 out of 10 by R.M. TruGreen

Attention to detail and outstanding service

Report a concern   December 6, 2017 — Rated 10 out of 10 by B.B. TruGreen

The Service, attentiveness and the ease of adding/deleting service and online facilities.


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