Customer Testimonials
Dependable
WHAT I LIKE AND DO NOT LIKE ABOUT YOUR SERVICES:
Amy in customer service helped me reset my password today as the one that was set by Chelsie Collins, TRUGREEN CSR on 4.26.21 was not working. I wanted to work with Chelsie because after my first two years of not being able to get into my account, and many calls into CSR (not allowed to give my call to an IT person) she figured out that TWO accounts had been set up under my name. Amy said there was not a way she could find out if Chelsie was still employed. I sent Chelsie an E-mail but did not get a reply from her or an E-mail from TRU GREEN that E-mail was invalid.
No pricing documents were in my account for the New Year, 2022. Amy verbally gave me all the information as I received a notice from TRUGREEN in Nov, 2021, but again no annual pricing only a discount amount that was not based to any annual amount.
Your website needs serious maintenance as it is not useful to the customer and even the CSRs struggle to answer questions that should be available on the website.
The Technicians are great and if there is an issue with an application, TRUGREEN does come back out at no charge. Our lawn does look great, however the applications are for 10 months and several times during the year we have 6 - 8 weeks of no lawn applications, which in Florida can be devastating to a lawn that is being invaded by insects or weeds. This year I will be mindful and make sure I choose the months that are being skipped.
great job on the lawn
Courtesy, proffesionalism, Clean areas after service, we still in business after years of service!!!
My lawn look so much better. I look forward to an even fuller better lawn in the next season
El servicio es excelente
Great service
Great!
Our lawn is the best looking in the whole community.
Excellent service
Lawn is good condition.
I like your service. I need someone from the office to come to my house and measurements the yard again because I have a pool and another paver I have less space for next year. Also, I need someone to kill some weed still present in my grass.
Treat consistently and come back if needed.
Consistency
The lawn always looks great
They provide an excellent service. They manage my lawn better than I did when I tried to do it on my own. I definitely recommend their services.
Todo
Good work that is done
Great services and products
Grass is coming greener. It is looking much better
Consistincy
Convenient to my lawn needs. Can do the service without me being present.
The associate call me in advance and open/close the gates leaving the results at the n door.
Always dependable and gets the job done right the first time, thanks, Peg
You're prompt in treating my yard. Willing to make return calls when needed. Always courteous when I make inquiries.
Doing good job
Excellent service already
The tech who came out today to take care of the weeds was awesome -- he took his time with the application and listened to my concerns about the weeds. Super nice guy.
TruGreen continues to make a difference in my lawn. Thanks!
I am very satisfied with the way my yard is being taken care of