TruGreen
6861 SW 196 Ave Suite 112
Pembroke Pines
FL 33332
United States

Customer Testimonials

Report a concern   January 23, 2018 — Rated 10 out of 10 by J.C. TruGreen

Very good

Report a concern   January 23, 2018 — Rated 10 out of 10 by V.G. TruGreen

Lawn and trees/shrubs are fabulous. Little to no weeds, great color and growth.

Report a concern   January 22, 2018 — Rated 9 out of 10 by K.G. TruGreen

As a customer since 2009.....I have been extremely satisfied over the years. However, I am having an issue with scheduling. Never notified my contract had expired in Sept until I noticed in November an unusual amount of weeds. Then in January, I have been serviced TWICE...once on Jan 18...once on Jan 22nd. I did not get an automated call to notify me of the Jan 22nd call or I would have explained there was no need. Now my lawn has been "doubled-dosed" for weeds and am concerned it will be burned. The representative I spoke with was professional, and apologetic and made sure I will not be double billed, however, the scheduling
portion of my service is in need of better communication

Report a concern   January 21, 2018 — Rated 10 out of 10 by J.B. TruGreen

Omari Virtue is great. Knows what he is doing and spends time to get it done.

Report a concern   January 18, 2018 — Rated 10 out of 10 by J.R. TruGreen

My yard looks good and I can count on someone to come.

Report a concern   January 17, 2018 — Rated 10 out of 10 by C.L. TruGreen

Send the same tech every time. David Gonzalez has been absent from this route and just returned. I have not been pleased with the results of my lawn treatments for several months but expect better results now that David is back servicing the lawn.

Report a concern   January 12, 2018 — Rated 10 out of 10 by R.B. TruGreen

ALVIN VALDEZ IS THE BEST SPECIALIST TRUGREEN COULD EVER HAVE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Report a concern   January 11, 2018 — Rated 10 out of 10 by E.S. TruGreen

My specialist Alvin Valdez is fantastic. He truly cares about the status of my lawn as if it is his own. Currently have brown fungus thats spreading and Alvin seems just as upset as i am.

Report a concern   January 11, 2018 — Rated 10 out of 10 by G.K. TruGreen

Everything, on time , very good service, excellent WORKER

Report a concern   January 11, 2018 — Rated 10 out of 10 by M.E. TruGreen

spiecalist name, Asiel Ricardo came today to take care my lawn and did a good job compare to other specialist. His name is Asiel ricardo. Please send him again to take care my lawn .

Report a concern   January 11, 2018 — Rated 10 out of 10 by R.P. TruGreen

I had service today and James Saget was my specialist. I would like to say that I missed having him as our specialist as he treats our lawn with concern and informative and as if it was his own. It also helps that he speaks English as others have not and treated service as just a job. Thank you to James ad would like to have him as our regular specialist again

Report a concern   January 11, 2018 — Rated 10 out of 10 by J.O. TruGreen

Guillermo Alvarez always does a great job and explains the process very well each and every time he comes to do my lawn. Can he be assigned to me regularly? Thanks

Report a concern   January 10, 2018 — Rated 10 out of 10 by J.E. TruGreen

My tech today was named Scott. I need him to service my lawn 100% of the time. I want a guy who knows what he is doing and becomes familiar with my lawn and it's needs. 2017 was a bad year for my lawn. I have a weed taking over and it must be eliminated. I have been asking for months in a host of conversations with service techs, phone reps and even an inspector who all promised my weed issue would be corrected. Not TRUE! Scott says he will fix it. Don't send anyone but him to service my lawn. If he is sick or on vacation wait till he is back before treating my lawn. Thx and please act on this message. My front yard and part of the back look like crap.

Report a concern   January 10, 2018 — Rated 10 out of 10 by D.F. TruGreen

Introduced himself. Friendly, knowledgeable, listened to my concerns about my dog, promised to communicate with me. Very impressed compared to the poor service from other guys.

Report a concern   January 9, 2018 — Rated 10 out of 10 by C.M. TruGreen

Worker

Report a concern   January 9, 2018 — Rated 10 out of 10 by E.B. TruGreen

Good service

Report a concern   January 8, 2018 — Rated 10 out of 10 by T.R. TruGreen

Javier, branch 5980 does a great job and cares about his job. It would be great if he could always service my trees and shrubs. It's valuable to me to have consistency from service to service and there can be a disconnect when different specialists come from visit to visit.

Report a concern   January 8, 2018 — Rated 10 out of 10 by D.R. TruGreen

Tawans Williaims

Report a concern   January 5, 2018 — Rated 10 out of 10 by D.B. TruGreen

Muy amable el Sr. Alfredo Serra # 5980 muy profesional, hace muy bien su trabajo

Report a concern   January 5, 2018 — Rated 10 out of 10 by I.G. TruGreen

Tavaris Williams was very helpful explaining my weed problem.

Report a concern   January 4, 2018 — Rated 10 out of 10 by K.M. TruGreen

My grass is in great health, full and green, no more bare spots. My Trees look healthy so I like that your service works.

Tavaris Williams from Branch 5980 does a great Job on our House.

Report a concern   January 4, 2018 — Rated 9 out of 10 by L.T. TruGreen

My last technician was James Saget who, I felt was thorough, personable and represented your company superbly. In fact my grade of 9 was mostly due to the various issues that I have experienced with the various other technicians who have treated my lawn (such as damaging one of of small trees by pulling the hose around it).So my original grade was much lower than 9. However, as I indicated previously, Mr. Saget's professionalism and thoroughness makes it somewhat difficult to submit anything too low.
My preference, if feasible, would be for him to treat my lawn all the time. That should assure 10's.

Report a concern   December 29, 2017 — Rated 10 out of 10 by D.J.D. TruGreen

YOUR SERVICE TECHNICIAN, MR. SERRA, IS VERY PROFESSIONAL, KNOWLEDGEABLE, COURTEOUS AND KNOWS HIS JOB WELL! HE IS AN ASSET TO YOUR COMPANY!

Report a concern   December 22, 2017 — Rated 10 out of 10 by M.F. TruGreen

Wonderful customer service. Specialists come out very quickly when you have a concern.

Report a concern   December 22, 2017 — Rated 10 out of 10 by G.S.S. TruGreen

Serviceman Claus is very knowledgeable, friendly and efficient. I am glad I went with TruGreen.

Report a concern   December 21, 2017 — Rated 10 out of 10 by T.Y. TruGreen

Fernando Obregon was excellent. Everytime he comes to my property for the lawn service he does an excellent job! Thank you Mr. Obregon.

Report a concern   December 21, 2017 — Rated 9 out of 10 by D.L. TruGreen

It seems to work, grass is looking better. Techs are friendly

Report a concern   December 20, 2017 — Rated 10 out of 10 by P.C.J. TruGreen

Professional techs.

Report a concern   December 20, 2017 — Rated 10 out of 10 by G.C. TruGreen

the service is excellent both on the phone and my service person who twice took the time to explain my problem with my grass super guy guillermo alvarez #4316 branch 5980

Report a concern   December 19, 2017 — Rated 10 out of 10 by D.W. TruGreen

yard is looking good . Have very knowledgeable and professional service specialist named Major Johnson.


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