Customer Testimonials
Good follow up and observtions
Today was my first visit (account #Phone number removed239) and William Kramer took the time to speak with me, listen to my concerns and service my yard. Although I had cancelled my service with TruGreen several months ago because I wasn't happy with the direction things were going, it appears TruGreen has survived the issues with Scotts, and moved on to be much better than before. I'm not sorry that I re-signed with TruGreen and I'm sure that Mr., Kramer has a lot to do with that. I hope he continues as my full-time specialist.
Name removed
I am happier now that continuity with having the same service specialist at each visit has resumed. For awhile I had somebody new each time doing my lawn, which is not good because they don't get to know your lawn and the particular problems it is having and therefor can't monitor or notice if there have been any changes, or improvement. Since I complained about this, I have been getting William Kramer consistently, except for once, I believe. Thank you and I am happier that you listened to my complaint. William seems to be doing a good job.
The way my lawn and tree are looking.
Great service from Ken Lightle in branch 5810
it does the job.
Armando, #5810, was just here. He was very friendly and wasn't upset when our dog jumped on him. He told me what he was going to do with the yard and when Lucky could go back into the yard.
Your representative listened my needs and acted accordingly. Thanks Blake branch 5810.
Property looks good, and the specialist really cares.
Dependable and explain everything. Always helpful on the phone too.
We appreciate that we have the same service specialist, William Kramer, each time our lawns are serviced. He is professional, friendly, and efficient each time he is here.
You all do a great job and we are very happy with William Kramer and the job he does. He is very knowledgeable and courteous. The only issue is getting iron stains on the pool deck. I was a former spray tech at Windsor Golf and Beach Club and when I was doing this lawn it would take an hour trying to avoid staining anything. If I only had 20 minutes or so I would have to do it differently with only one person spraying. William does a great job. The lawn is coming along and I am happy I don't have to do it. First name removed
Knowledgeable, hard working Specialist. Shows up on time and completes the job very well.
Specialist feedback for: William Kramer, Branch #5810, Cust NoPhone number removed891
William did a very good job explaining what he was about to do and why. Very knowledgeable and personable.
1- Your technicians are willing to spend time to listen to my concerns and answer my questions concerning my lawn care.
2- Your calls reminding me when to expect applications to my lawn/plants.
3- Your willingness to consider the financial restrictions of those who are on a fixed income.
4- Your detailed printouts listing "chemicals", minerals etc applied, and the reason for such application.
5- Ability to access all information concerning my account on-line.
This was a timely lawn service post-hurricane Irma. The yard had just recently been restored and was mowed that day. The application was perfect and we even had some light rain later that evening. The yard is looking even better post-hurricane Irma.
John Fabiuro is so helpful by explaining everything he is doing and friendly.
Frank Lloyd came to the front door to talk to me about what service he was going to provide for the tree & shrub service. I always appreciate it when he attempts to contact me to discuss the service that will be provided. He is informative and efficient.
Steven Konrath is thorough in his recommendations.
everything
informative, professional, nice
Dependable and thorough
First name removed Kramer@ br 5810 takes care of our lawn and does a very good job.
Frank LLoyd is a very personable and able employee. He is always looking out for any
problems we may have in my property. Any problems he encounters are brought to my
attention and or corrected.
First name removed Last name removed
406 !9th Ln.
Vero Beach
Property looks great!
Thank you for doing a great job.
always on time and your service people are very effective, particulary John Fabiano
We love tru green and what it has done and is doing for our plants. Our plant expert, john Fabiano takes his time and is very nurturing to our plants. We have recommended Trugreen to our neighbors who are interested in keeping their plants healthy and happy.
Blake Emmert provided the lawn service this month and addressed the needs required for weed control in certain areas of the turf along with fertilizer for the site.
Good, efficient on time service, excellent results. Very good technician.