TruGreen
5605 Florida Mining Blvd, Suite 1-6
Jacksonville
FL 32257
United States

Customer Testimonials

Report a concern   April 26, 2017 — Rated 10 out of 10 by S.G. Your TruGreen Branch
What do you like about our services?

The service tech, Jonthan Hills, is always here when he says he will be here. He is friendly, knowledgeable, and efficient.

Report a concern   April 26, 2017 — Rated 10 out of 10 by M.B. Your TruGreen Branch
What do you like about our services?

Wanted to take survey but this was the only one I could find. Just wanted to say how great my lawn looks and thanks to Jonthan Hills. He is very courteous and always willing to answer any questions and concerns. My lawn has not looked this good in years. Thanks Jonthan.

Report a concern   April 25, 2017 — Rated 10 out of 10 by K.L. Your TruGreen Branch
What do you like about our services?

Technician always gives good feedback on health of lawn. Treats problem areas promptly and
keeps my lawn looking great

Report a concern   April 21, 2017 — Rated 10 out of 10 by W.K. Your TruGreen Branch
What do you like about our services?

TruGreen seems dedicated to keeping the lawn healthy as did Scott's Lawn Service. The technicians are very courteous. We appreciate your service.

Report a concern   April 21, 2017 — Rated 10 out of 10 by B.N. Your TruGreen Branch
What do you like about our services?

best yard service we have had in over 30 years and we have had several

Report a concern   April 21, 2017 — Rated 10 out of 10 by W.L. Your TruGreen Branch
What do you like about our services?

[ had a problem with my lawn and Carla Martin took care of it for me

Report a concern   April 21, 2017 — Rated 9 out of 10 by J.E. Your TruGreen Branch
What do you like about our services?

Hands on! Listening and producing!

Report a concern   April 21, 2017 — Rated 9 out of 10 by L.L. Your TruGreen Branch
What do you like about our services?

my lawn is green

Report a concern   April 20, 2017 — Rated 10 out of 10 by S.D. Your TruGreen Branch
What do you like about our services?

Great service.

Report a concern   April 20, 2017 — Rated 10 out of 10 by S.B. Your TruGreen Branch
What do you like about our services?

carla martin. she is very kind and great asset to trugreen. helped me promptly.

Report a concern   April 19, 2017 — Rated 10 out of 10 by E.F. Your TruGreen Branch
What do you like about our services?

I'm very impressed by TruGreen's desire to solve my issue. There was some staining on my fence from the last application and you guys were willing to come out and clean it immediately. I was thinking that there would be an apology but I was pleasantly surprised when you guys said you would come out there and clean it immediately. That was great customer service.

Report a concern   April 19, 2017 — Rated 10 out of 10 by C.M. Your TruGreen Branch
What do you like about our services?

You service provider Brandon McCaffrey (#1360) is very personable and professional. He is very courteous and knowledgeable. I am having some difficulty with my grass and he gave me some great ideas that are working. I am happy with your service.

Report a concern   April 19, 2017 — Rated 10 out of 10 by J.S. Your TruGreen Branch
What do you like about our services?

customer service rep, carla martin.

Report a concern   April 19, 2017 — Rated 10 out of 10 by R.M.R. Your TruGreen Branch
What do you like about our services?

I like that Carla Martin is responsive and tries BUT whoever is controlling my not getting aeration is a big problem! Also despite Carla scheduling visits several have been missed!

Report a concern   April 19, 2017 — Rated 10 out of 10 by P.H. Your TruGreen Branch
What do you like about our services?

Good service and good results!

Report a concern   April 19, 2017 — Rated 10 out of 10 by M.E. Your TruGreen Branch
What do you like about our services?

On time. Do a good job.

Report a concern   April 19, 2017 — Rated 10 out of 10 by W.S. Your TruGreen Branch
What do you like about our services?

Your employee, Carla Martin took care of my needs÷

Report a concern   April 19, 2017 — Rated 9 out of 10 by S.D. Your TruGreen Branch
What do you like about our services?

Green, weed free yard. I've had three companies and your the best

Report a concern   April 19, 2017 — Rated 10 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

When the Tech shows up he always comes to our door to make sure we do not have a problem

***VERY GOOD SERVICE***

Report a concern   April 19, 2017 — Rated 10 out of 10 by D.K. Your TruGreen Branch
What do you like about our services?

Communication from client to office to tech has been lacking in the past. After several tries, I finally had a Service Manager contact me and set up the tech calling me before his arrival so we could discuss challenges with my lawn. It took several calls to get one meeting. Very frustrating. Once I had that meeting, we had a plan.

Report a concern   April 19, 2017 — Rated 10 out of 10 by M.C. Your TruGreen Branch
What do you like about our services?

convenience and the quality of the service

Report a concern   April 19, 2017 — Rated 10 out of 10 by R.S. Your TruGreen Branch
What do you like about our services?

On time
Reminders of visits
Listen to what I need for my lawn, great results

Report a concern   April 18, 2017 — Rated 9 out of 10 by D.T. Your TruGreen Branch
What do you like about our services?

TruGreen has been effective at maintaining our lawn and prompt to fill any special requests.
I so wish the service included control of crabgrass and some other grass-type weeds but understand the limitations.

Report a concern   April 15, 2017 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

That you listen to your customers.

Report a concern   April 15, 2017 — Rated 10 out of 10 by G.D. Your TruGreen Branch
What do you like about our services?

I appreciate the attention that JOATHAN gives my lawn. He does a complete inspection fo the areas and takes corrective measures to resolve any problems. He takes great pride in performing his various duties. My yard looks great so far. WELCOME BACK JONATHAN.

Report a concern   April 14, 2017 — Rated 10 out of 10 by M.W. Your TruGreen Branch
What do you like about our services?

Na

Report a concern   April 14, 2017 — Rated 10 out of 10 by D.L. Your TruGreen Branch
What do you like about our services?

It's all about the technicians. Our tech Jonthan Hills does such a good job! He's knowledgeable and conscientious, going out of the way to make sure he meets all our needs. He knows our lawn. Today he took a soil sample to see if the ph is causing our St. Augustine grass problem in the front yard.

Jonthan was our tech for years until he moved to a different department for a year or so. During that time, we rarely had the same technician twice in a row. No one was following the trends of our lawn problems.

We are relieved to have Jonthan Hills back!

Report a concern   April 14, 2017 — Rated 10 out of 10 by R.R. Your TruGreen Branch
What do you like about our services?

Jonathan does an excellent job spraying my entire yard and recommending the proper care of it! He is also very courteous and pleasant.

Report a concern   April 14, 2017 — Rated 10 out of 10 by E.M. Your TruGreen Branch
What do you like about our services?

Your follow up and sincerity in fixing the problem.

Report a concern   April 13, 2017 — Rated 10 out of 10 by J.T. Your TruGreen Branch
What do you like about our services?

Specialist 49631 - Robert Coakley rang the doorbell to discuss the lawn treatment he was applying to today. I talked to him about the results I expected and he was courteous and advised that the lawn was coming along nicely and as expected and the fertilizer treatment today would encourage a greener lawn. I want a green lawn quicker but I am pleased with the service. Thanks TruGreen.


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