Customer Testimonials

Very responsive to needs friendly does a thorough job

My service technician, Peter, is very thorough! He is extremely knowledgeable, professional and friendly! Always asks if I have any concerns or questions, and allows me to walk around the yard with him to point out any concerns.

I appreciate that you called about my concerns and resolved them

Thanks
Name removed

Always address my concerns 😀

I would like the receipt to reflect actual square footage of yard. The tips could be better for care, and more detail on services provided. Prices without getting a sales rep could help your business as well.

Professional service always calls before appointments. Courtesy of staff

Was able to talk to the specialist and go over our plan for the yard.

Jonathan Jacobs patiently surveyed the lawn condition and sprayed all corners of the yard yard and paid attention as I walked with him in the back of the yard.

Thank you Jonathan...

Services are timely and responsive tobconcerns

Carl went out of her way to keep me satisfied. Prompt serice when I found issues with lawn. Very happy with follow up

Our assigned representative, Craig Bennett, is always very courteous and professional and takes time to explain the process of what he's doing at each visit. He is highly responsive to our requests and very personable. He is quite thorough in looking over and caring for our lawn and always asks if we have any questions or requests that he can help us with which is much appreciated in a day and age where good customer service is hard to come by!

Our lawn is already doing better and we are looking forward to a fuller, healthier landscape with his help! He even delivered FREE grass plugs to fill in our gaps which was nice.

His customer service is great, my only suggestion is to lower the price. The service is comparable to what other local companies offer, and the yard is not very large, so $600-700 annually doesn't seem very competitive (especially as new customers), and we were not offered any discounts or promos at the time we called in to sign up which was a bit disappointing. Our previous lawn care contractor was priced lower monthly, and offered discounts to customers on autopay and even promotional rates for new customers. That being said, so far the results and quality of what we have received is better than the previous company we had, but we still think the monthly price could be better.

All in all, we would recommend you guys to our family, friends and neighbors. Thank you! :)

Carla handled my issued brilliantly

Efficient, prompt,

My earlier score was due to some TruGreen internal miscommunications, but I wound up as the recipient causing me to contact TruGreen an inordinate number of times. However, my tech Charles came out today to rectify the situation and I'd like to think we're back on track. I received a call from TruGreen's QC Carla Martin today shortly after I submitted my review and we had an amicable talk about the issues that were causing me grief. That showed sincere concern and was most appreciated.

We always receive a phone call the day before when the serviceman is coming the next day. My husband always likes to be here when he comes. Service man is always very courtesy and answers all of my husbands questions.

Always on time and the grass alway looks nice.

Technitian feedback and customer service

My technician, Brian Vereen immediately responded to my telephone call stating that something terrible was going on in about 4 locations within my lawn. Brian was here, collected several possible pests, completed my monthly service and then called me later that evening to tell me
the problem was with Cinch bugs.

He further offered to return in two weeks to make sure the pest condition is under control.

Thank you Brian.

The technicians are friendly and always ready to answer my questio3ns,

Not sure as up until this last treatment my yard was looking very bad but has improved some what will see how it looks in a few more days

Very friendly

Your service reps are professional and friendly. Our shrubs are healthy and grow beautifully.

The customer service rep. Was great. Very helpful.

yard is looking great, keep up the good work.

Prompt service at customer service. Good lawn care and care and maintenance of green lawn.

He is willing to listen to my issues and is very respectful

My lawn is continuing to be healthy, free of bugs and weed free thanks to Trugreen.

consistance response to any concerns- u should throw a freeby to reward loyal custemers though

U service 2 pieces of property for us with in a very timely manner with very good results. My service Tech. is very cooperative. Have recommend u to a neighbor that has a problem.

Lawn looks awesome. Lush and green! Service is performed by professional and knowledgeable staff at a very competitive price.