TruGreen
1790 Kirby Parkway, Suite 300
Germantown
TN 38138
United States

Customer Testimonials

Report a concern   May 20, 2024 — Rated 10 out of 10 by J.K. Your TruGreen Branch
What do you like about our services?

Kentrail Strickland did a great job! I had a couple questions for him about my lawn that he was able to answer. He was very professional.

Report a concern   May 20, 2024 — Rated 10 out of 10 by Rebecca Walker Your TruGreen Branch
What do you like about our services?

Our lawn looks great thanks to Titus Myers

Report a concern   May 20, 2024 — Rated 9 out of 10 by S.P. Your TruGreen Branch
What do you like about our services?

Good and prompt service. Happy with the work. Thank you.

Report a concern   May 20, 2024 — Rated 10 out of 10 by D.J. Your TruGreen Branch
What do you like about our services?

Anthony was very professional and answered all my questions

Report a concern   May 20, 2024 — Rated 10 out of 10 by David Rodriguez Your TruGreen Branch
What do you like about our services?

My true green tech was very good at his job and very friendly his name isAxzavian

Report a concern   May 20, 2024 — Rated 10 out of 10 by J.T. Your TruGreen Branch
What do you like about our services?

I like the use of the app. Services provided. I would like more transparency and accountability to associates coming out to provide services. I had an encounter with a worker that did not provide services but said they did but with home cameras was able to see otherwise. I was credited back for the application but this could impact the brand.

Report a concern   May 20, 2024 — Rated 10 out of 10 by M.S. Your TruGreen Branch
What do you like about our services?

Good technicians

Report a concern   May 20, 2024 — Rated 10 out of 10 by John Ball Your TruGreen Branch
What do you like about our services?

Elias always does a quick explanation of the service, efficient and then off to the next job.

Report a concern   May 20, 2024 — Rated 10 out of 10 by D.S. Your TruGreen Branch
What do you like about our services?

Has been successful to date.

Report a concern   May 20, 2024 — Rated 9 out of 10 by Belinda Weatherford Your TruGreen Branch
What do you like about our services?

Technicians have been knowledgeable and professional this year. Lawn looking great right now and am looking to continue that as this is the beginning of fungus problem season. Weed control needs to be slightly more efficient. However, currently very happy with service and the look of my lawn. Today's technician Marcus B. provided me with premium service. Listened to my concerns and addressed them. He is from Branch 5268 -Norcross South and so far has been my best technician out of there. Thanks Marcus B.!!

Report a concern   May 20, 2024 — Rated 10 out of 10 by L.G. Your TruGreen Branch
What do you like about our services?

My specialist, Joshua Williams at branch 5729 was excellent is serving my issues.

Report a concern   May 20, 2024 — Rated 10 out of 10 by M.W. Your TruGreen Branch
What do you like about our services?

Justin did a good job of covering the whole yard. He even took time to ask about a flower bed
that had been moved. He also covered the area between the fences which I usually have to do myself.

Report a concern   May 20, 2024 — Rated 10 out of 10 by Roger Hasler Your TruGreen Branch
What do you like about our services?

They make sure applications are applied appropriately.

Report a concern   May 20, 2024 — Rated 10 out of 10 by Jan Hoffman Your TruGreen Branch
What do you like about our services?

Your technicians are always right on time and are very courteous. They do their work quickly and efficiently. I'm very pleased with your service and your people.

Report a concern   May 20, 2024 — Rated 10 out of 10 by C.C. Your TruGreen Branch
What do you like about our services?

I have been using Tru Green for years. I have the best lawn on the street. People always ask me what I do. However I had service on May 10th this year. Anthony was the service tech. It was pouring rain. Anyways, I don't know if it was his first day on the job or not, but he arrive around 9am. He ran my door bell, was polite, said who he was, etc. However he asked me where my property lines were. You could tell in the front as from the cut lines but I told him the back is very wet and I could not cut all of it. He looked confused, I wasn't gong out in the rain to show him - but I should have. He sprayed, not really sure where. He rang my bell again said he was done, and said, "oh, I don't have any flags" so don't let people or animals on your lawn for 24 hours" What ... I'm probably your first appointment and you have no flags?? I wasn't impressed with Anthony. I also have dandelions in my yard. Which I can't stand. I hope my next appointment is better. Right now not a happy customer.
Any questions, feel free to contact me. First name removed Phone number removed

Report a concern   May 20, 2024 — Rated 10 out of 10 by H.P. Your TruGreen Branch
What do you like about our services?

Services have really helped my yard. My specialist, Devante, is excellent as well.

Report a concern   May 20, 2024 — Rated 9 out of 10 by B.S. Your TruGreen Branch
What do you like about our services?

Doing a good service except a different person has been here each time recently and when someone new comes they are not familiar with all areas that should not be treated. The tech that was here previous to the most recent one applied herbicide in an area containing pachysandra which are all dead now. However, I admit that I am partly at fault in not telling the tech.

Report a concern   May 20, 2024 — Rated 10 out of 10 by D.G. Your TruGreen Branch
What do you like about our services?

My lawn has never looked better. However, the concrete patio does not need to be fertilized LOL. Please be careful to keep the fertilizer on the grass or remove it from the patio. Thank you!

Report a concern   May 20, 2024 — Rated 10 out of 10 by K.B. Your TruGreen Branch
What do you like about our services?

The service works! Our Trugreen specialist, Alex Arroyo , Branch #5855 was very professional and considerate. We would give him a 10/10 for performance.

Report a concern   May 20, 2024 — Rated 10 out of 10 by Sam Torrento Your TruGreen Branch
What do you like about our services?

Just wanted to let you know that Jerome Clark did a great job today. He is a great ambassador for your company!

Report a concern   May 20, 2024 — Rated 10 out of 10 by Rémi Claude Lefebvre EspacesVerts
What do you like about our services?

Tout est parfait et le monsieur est vraiment gentil.

Report a concern   May 20, 2024 — Rated 10 out of 10 by K.K. Your TruGreen Branch
What do you like about our services?

always does a grea job. lawn looks great.

Report a concern   May 20, 2024 — Rated 10 out of 10 by John Mayer Your TruGreen Branch
What do you like about our services?

Devan is a fantastic representative of your company. He is very knowledgeable and very sensitive to client needs. Please always send Devan to do my service.

Report a concern   May 20, 2024 — Rated 10 out of 10 by John Mayer Your TruGreen Branch
What do you like about our services?

Devan is a fantastic representative of your company. He is very knowledgeable and very sensitive to client needs. Please always send Devan to do my service.

Report a concern   May 19, 2024 — Rated 9 out of 10 by J.Q. Your TruGreen Branch
What do you like about our services?

The service tech appeared to spray my yard really well

Report a concern   May 19, 2024 — Rated 10 out of 10 by M.F. Your TruGreen Branch
What do you like about our services?

Robert did a great job.

Report a concern   May 19, 2024 — Rated 10 out of 10 by R.E. Your TruGreen Branch
What do you like about our services?

Friendly and helpful service by Willie. He did great job killing broadleaf and dandelions in my yard. looks great.

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Report a concern   May 19, 2024 — Rated 10 out of 10 by Karen Vanderburgh Your TruGreen Branch
What do you like about our services?

Dependable, good workers, conscientious.

Report a concern   May 19, 2024 — Rated 9 out of 10 by J.W. Your TruGreen Branch
What do you like about our services?

Not necessarily needed to be at home when the appt is scheduled. The comments detailing what was done on the receipt.

Report a concern   May 19, 2024 — Rated 9 out of 10 by M.R. Your TruGreen Branch
What do you like about our services?

The first time this year the tech only did 2/3 of my lawn ,compared what the tech did last year.try not to put fertilizer all over my driveway. Thank you.


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