- Phone: (413) 575-8612
41 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The work you did was of very high quality, and it felt like you had a personal investment in it, like you treated the furniture with love. And it looked loved when it came back to me, after having been so battered over the years -- thank you for that!
Quality work and reasonable prices, and always with a great smile
The repair work was excellent and it was affordable. I am very pleased with my chairs.
prompt, on-site service, professional attitude and results
Prompt service,,, great craftsmanship,,, polite and honest!
Friendly, knowledgable, prompt service. Give good advice about maintaining furniture.
The quality of the work is excellent. I have an antique sunburst hat rack/umbrella stand that was in serious need of repair, and it was returned in beautiful condition, and very sturdy.
Quality of service is outstanding. Reasonable prices
Prompt, friendly and skilled service. Excellent workmanship. Your willingness to provide advice and suggestions without pressure. And you're even "local" for me. I enjoyed the whole experience and would/will recommend you to others.
All the best ~
Their personal attention and responsiveness, as well as the good work they do.
I had a very badly damaged dining room chair that my puppy chewed. I am very pleased with the work done. My chair looks like new. Thanks. I have hired Furniture Medic to do additional repairs.
honest, knowledgeable and quality service
the leaves on my dining room table didn't match, everything else came out beautiful
I am so grateful to Betsy and her husband for the service they provided. From my first phone call to the repairing of two pieces of vintage furniture I found them prompt, courteous, and professional. The quality of the work in completely reconstructing legs for my mom's old dressers is impressive. Thank you!
Furniture repair service makes it easy to get done (at home). It seems as if jobs were done well and in a timely way. Very friendly and professional people.
quick, friendly service, pickup and delivery
I like the ability to have service in my home. Service person was knowledgeable and the repair was handled very professionally and in a timely manner.
Excellent service, beautiful work, and courteous interactions.
Very quick call back and repair was very good. He repaired our cabinet in a timely manner. Attention to detail on the cabinet. Polished it up and made it look new again.
I found the people at furniture medic really easy and pleasant to work with. They tailored the repair to my needs, did the work when they said, kept every appointment exactly, and did a super job.
I recommend them to anyone wanting to give their furniture a face lift.
The workmanship was great.
The personal yet professional and timely manner in which the work was done.
You were responsive, completely reliable, performed with excellent work, on time and within the estimated cost.
Besty was wonderful to work with. The furniture came out fantastic it looks brand new.
We are very pleased with the customer service we received and the quality of work.
Response time to my first call was just about immediate; and then the follow through on the delievery date was just as promised. I have already recommended Furniture Medic by Perret to a family member. Yea, to Furniture Medic by Perret.
Friendly, personal, excellent serviice,quick turnaround. More than I expected.
Very good quality of work, reliable, personable and professional.
Furniture Medic was very professional and was able to match the stain of 30 year old woodwork. They arrived on time and completed their work when promised.
Furniture Medic Betsy Perrett was knowledgeable, kind, very skilled, and the three pieces we gave her for refinishing look great.
Outstanding service and performance.