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Client Testimonials
Toby was polite and courteous. Apparently he was being retrained on some of your procedures by another gentleman. The other gentleman sounded like he knew your processes very well but demonstrated very poor training skills and was at times speaking down to Toby making the situation very awkward. As it was obvious that Toby needed help with the procedures. I think you may need to retrain your trainer on how to effectively train someone.
I was very pleased with the re-visit from Zerozez and a new tech. Ford did an amazing job and so impressed with management for reaching out and correcting my carpet cleaning.
The end product, the customer service and the ease of reservation convenience
I thank Zerorez for a job well done !! My house smelling much better!
Clearly stated what issues were seen and how they were fixed.
PROFESSIONALISM, KNOWLEDGE AND COURTESY OF THE OPERATOR, SETH.
Friendly and timely technician. Great results with carpet cleaning.
The service was very professional, and our carpets look great, and the smell of dogs has gone away. We're really pleased with the final result!
I have used Zerorez in the past & was satisfied. The technician Carson was very personable & did a great job. Zerorez will make a return visit to my house.
Rug delivery was quick and efficient. Despite the numerous stains that our wool rug has suffered due to pet stains, it came back almost like new.
Preciseness & efficiency
Always great service. My technician Amillio was the best so far. All the others were great to. He was polite and very good at cleaning.
Company representative took his time to walk us through the process and he was very professional and courteous. Would do business with again simply because of that one interaction.
Very thorough job with cleaning our air ducts. Staff was extremely professional; we will definitely use Zerorez again!
The tech arrived on time and very professional.
Respectful agent and takes time to explain different products to keep your carpet in good condition.
Fast service. Excellent staff actually doing the cleaning.
Zerorez has affordable prices and the services are excellent quality.
Rugs are clean and delivered and getting ready to call for my air duct cleaning. Zerorez is the best!
After carpet is cleaned, it drys very fast .
Carpet is cleaned with very little water
Great professional job well done by my Tech, “Brian”. He performs a very thorough job to my satisfaction every time.
Staff are always delightful to work with. Like the lack of chemicals on the final run.
Justice was have exceptional service and was very knowledgeable.
No use of chemicals. Clean fresh smell too. Tech was extremely pleasant and efficient.
The technician was on time, courteous, and highly efficient upon arrival.
I worked with a courteous technician and my carpets look wonderful!
The crew was friendly and explained everything to me thoroughly. They even showed me before and after pictures so I could see the results of the work they did. Highly recommend!
Staff was great! Did a great job and helpful explaining the process. The only reason for a 9 and not a 10 was bc they left a lot of debris that came out of the vents.
Great Service
Friendly service
I always use ZeroRez for my Commercial account. They are prompt and professional.