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Client Testimonials
The customer service was great! Cameron took the time to explain in detail how the product worked...which I didn't know. I was very pleased how great my carpet looks!
Great job and great customer service delivered by your people!
Customer experience was wonderful thanks to your great people!
Extremely professional, I only wish it was not quite so expensive, however well worth it and a very good job of cleaning the carpets.
The customer service was superb. Eric did a fantastic job explaining how it works and a fantastic job on my carpet in all rooms. I had been using Stanley Steamer in the past and was never satisfied. I was late getting to the house and Eric was very patient and pleasant. The amount charged was extremely reasonable. My dogs had several accidents the week that we went on vacation and now the smell is completely gone and the carpet looks 150% better. Thank you Eric and thank you Zerorez!
The technician was very prompt, courteous, and got right to the task at hand.
re-do was hassle free!! thanks zerorez
I like that the carpet was not soaking wet after cleaning.
Carpet was cleaned well.
It is important to me to reduce my family's exposure to harmful chemicals. Therefore, I highly recommend Zerorez to everyone to be chemical free!
I like the ideal that you work speaks for it self. The gentleman that did the job was very good with his job and new about carpet cleaning.
Staff is Very professional. My carpet looks wonderful, feels like a new home again
The carpet looks very good and clean. The products make the carpet look almost new.
Pet friendly and get the stains out!
Technician was very helpful and curtious
Excellent
Totally pleased with the service and the service man. Will definitely tell my friends and will use again.
Great communication by the dispatch and the service person. The service person (Johnathan) first walked the house, and told me exactly what he planned to do. He showed me the trouble spots in the carpet, and how he was going to get them out. He communicated and carried himself very well and professionally. I had a great experience with Zerorez, and the carpet looks brand new again!
Cameron was prompt and professional. He took the time to explain how your technology worked, and he took pictures of the carpet in the basement that he treated vs the untreated portion.
Your service technician worked very hard and the results of his service was a very clean carpet in our rental home! We would recommend your company to everyone we know.
The carpet looks 100% better!!! No stains left! I am a realtor and One of my landlord used after a tenant move out and we thought we would have to change out the carpet. Instead, Zerorez had the carpet looking almost like new! Great work! I will recommend to all my buyers and sellers
No chemical smell. Technician was very professional and courteous. Carpets look great!
Of course, my carpets are sparkling, but the most impresive part of the experience was the very cordial and friendly service demonstrated by Anthony. He is a very nice young man who took the time to explain the process to me. He was minimally disruptive and careful with my pets (3 cats). He clearly has a very high level of integrity as I offered him a nice tip and he politely declined, saying he was not permitted to accept tips!
I would definitely use your service again and would be happy to share my very positive experience with others if appropriate
I like that there is no soap residue, I like that it sterilizes, your technicians are very knowledgeable and informative, polite and clean.
No residue left behind and the quality of the cleaning of the bathroom tile and living/dining room carpets in my parents 40+ year old home. Amazing job!
Chemical free, very professionalN great results
Eric was my technician and he was very knowledgeable about the process, most efficient and did an excellent job in a very timely manner. Very nice and polite also.
Thanks,
Shirley Last name removed
House was a short sales so carpets and bathroom floors were filthy. Zerorez got it sooo clean. I was shocked. And our technician (sorry it's been a couple weeks can't remember his name) was do courteous and pleasant despite the sweltering temperatures. I also thought he took great care not to scratch our newly painted walls.
The service man was very thorough. He did the job very quickly and was courteous. Give him a raise. The only thing that we did not like was the increase in cost of the job. It was much more than was discussed on the phone. Better coordination is needed with this. This upset me a little. The carpets look great, and the financial thing I consider to be a misunderstanding. I would recommend you and this serviceman anytime. We will get you again.
We had a problem with the first cleaning--their hoses left marks on the stairs. They were extremely responsive and called immediately to schedule someone to come with special equipment to remove the grease stains. The cleaners were both very friendly and professional, and clearly concerned about providing excellent service.

Ease of making appointment, lots of feedback and follow-up prior to appointment time. Great customer service. Very knowledgeable and friendly person that came to clean the carpet (Kenny).