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Client Testimonials
The service was better than expected and since we have had been serviced by the same individual previously we had high expectations. We have recommended your company in the past and are aware of at least one family that has now used ZEROREZ and we would not hesitate to recommend ZEROREZ at every opportunity.
Your products and services cleaned pet stained rooms of carpet to a level I never thought would happen. It was so nice today to walk through these rooms and not only see the clean carpet BUT ALSO to smell the clean carpet. Thanks for your service.
Very professional and honest about the outcome. He was a very hard worker.
Customer service -- Zerorez keeps in touch before the appointment and the day of the appointment.
On time, professional cleaners, did what they said they would do regarding cleaning the furniture and carpet
The service man was very nice and worked with me to be sure the stains were removed. He shared the guarantee with me and helped me understand what to do if the stain were to return.
Serviceman was very polite and did an excellent job of cleaning the carpets.
People are courteous and pay attention to details. They removed most of the stains on the carpet. They strip and wax the tile floor in the break room. The floor looks shinny clean and they even lifted the rusty marks left by the steel table legs. I would recommend there service to others.
I really appreciated Tim - he was so friendly and professional, and the new guy who was with him was equally as nice and attentive to all of my concerns. I would love to have them return to my house in the future. The only disappointment I had was that the hose that was used to carry the water inside from the Zero Rez truck was on my laminate wood floor in the front foyer, and it was leaking and caused some of my laminate wood tiles to buckle - that was very disappointing since I just had the laminate wood surface put in the house a little over a year ago. It has taken several attempts for me to remove the residue from that area. I would encourage in the future that a towel or something absorbent be placed under the hoses if they are leaking. But, they did a great job on my carpet.
The reason for my satisfaction is the technician. He was courteous and knowledgeable. He put my family at ease and did an outstanding job! It would be great if we could have that technician service all of our properties. Minimal Chemicals, also a plus.
the cleaning way of carpets
Worked with me very easily regarding rescheduling required due to other work going on at site.
The customer service and efficiency of the service.
Ryan, the technician was excellent with great customer service skills.
Representative was friendly, professional and on time. He did a great job and the carpet looks much, much better.
Quick and natural.
On time and very polite. My rugs look great!
Mike was very friendly and did a great job. Carpet looks and feels great.
EVERYTHING!! GREAT Service and an EXCELLENT Product.
The service technician that came out did a FABULOUS job!!!!!!!!!!!!! :-)
The customer service you provided was excellent. I appreciated the call about 1/2 hour before your technician arrived. He was very professional and took the time to tell me exactly what he could and could not accomplish. He took great care of my home and left no mess. My carpet is 10 year's old and when it dried it looked almost new. I was extremely pleased with the service.
The product worked very well on my carpet and the service technician was great!
The employee you sent here was very professional. I think he did the best job possible. We have no pets and our carpets do look better than they did.
Anthony did an excellent job! He is so friendly and professional. Our carpet looks wonderful and it is getting up there in age. This is like the "anti-aging" remedy for any carpet! I tell everyone that zero rez is the only carpet cleaner I will ever use,seriously. They are courteous and always on time too=)
Susan Shields
The service was excellent and my carpets look great! Reggie was professional, efficient and a nice guy! Thanks for a great experience!
Our service rep. Eric, was very nice, polite, careful, and a hard worker.
very good job and courteous technician.
Services was great , Chris was great very polite worked hard and did a great job!
The carpets look great and the man that came and did them was so very nice and courteous.
Jared was very thorough in moving things off the floor for me. He was friendly and did a great job.
I like the idea that you use water to clean the rugs. Nate was prompt and took time to answer all questions. It did not take Nate long to do a large family room, master bedroom, hallway and sunroom. We have used Zerorez before - you did my sunroom furniture and kitchen chairs. I will use your company again and also tell our friends. I was skeptical about the fact that you did not move furniture. So we picked up some "sliders" and my husband had all the furniture out of the above rooms in about 2 hours and he did not hurt his back. I am glad we requested an early appointment so the floors had an opportunity to dry before night time.