Client Testimonials

Everything.

The technician that came out was friendly, clean cut and professional. He did an excellent job on our 20 yr old carpet!! His name was Jacob. I will definitely request him again. He did not try to pressure me into adding on a bunch of extras and I appreciate that. I paid the price that I agreed on when I made the appointment. He told me what was available but didn't try to push it on me. What I love most about Zerorez is how fast the carpets dry afterward and that they are chemical and detergent free! I have been using Zerorez to clean our carpets since 2007 and I will never go back to the steamers.

Very courteous and knowledgeable service man. He kept me fully aware of what he was doing and explaining everything.

you can use my name for advertisement the service provided from the young technician name Ty was excellent!

Carpet is cleaned like new!!!

The guys did a good job.

The dispatch had issues. THey were a no show with no call or communication.
After I called they rescheduled the next day and were right on time.

the cleaning crew did great.

No chemicals, excellent customer service.

The professionalism the cleanliness of how the system works the attention to detail and professionalism of your employees the value

My carpet is 17 yrs old. I have had it cleaned several times of the years. It would look better. But this service brought life back and when my son now lays on it he doesn’t start to cough or have a runny nose.

Thanks to y'all for improving the air quality in my house

I liked my technician,Lerone M. He arrived early, was pleasant to work with, and thorough. He made some suggestions, but did not try to aggressively upsell me. I'm glad I had Zerorez help me out.

Very professional

Technician was very polite, professional, and clear in his explanations

Carpets are clean and stains gone! Very happy.

Everything! I won't use anyone else, and your system WORKS! My carpets look brand new, and there is no soapy icky smell when you are finished!

Quick drying. Great service technician. Will use again.

Service is great and rugs have always come back great.

This past time, they took one of the rugs back because it still smelled like dog urine. They brought it back after cleaning it again and my whole condo smells
It’s been great in the past when I have used zerorez so it don’t know why it’s just that one rug this time

Your technician was super.

Great rep. The carpets looks awesome.

I love your company! Every time I use them, I am reminded how good you are. My carpets come out like new. The furniture upholstery looks fabulous. Your service people are excellent!

On time. The tech will let you know if a stain can be removed.

The tech was very professional and courteous. Very informative about the carpet and worked quicky

Thank you for a job well done!

You make carpets look "NEW Again."

great service!
my carpets feel and smell like new.
Fair price

The product left our carpets clean and soft. The service was very professional.

I am actually afraid to submit my experience since the technician knows where I live. In the past zerorez has performed well. Carpets were cleaned yesterday, and I will now have someone come in and reclean 1 room. The tech added on the extras and the carpet is ridden with stains. Some I realize will not come out, but the superficial ones will. In addition, the tech came alone, wanted and was granted a shot of vodka (this is a first). He asked 4 times that I give him a massage. He asked where my husband was and after some pausing, I told him I was divorced. He then perused my dating habits. I am 65 years old and found the line of questioning bizarre.
He asked to shake his hand so many times, I became defensive. He asked me 3 times what I was cooking for dinner and challenged me to a cook off contest, He repeatedly said he had worked with you for 3 months and he was your top employee. He proudly showed me a nearby customer who had spent $1100 that day for his services. I sadly paid for all the extra enzyme cleaning , but I will need 1 room re cleaned by some other company. I politely explained to the technician I was not trained in massage therapy and he assessed I was odd.

Clean product and quick appointment.

Very professional and on time.

Excellent customer service and great results.