West Chester Area YMCA
605 Airport Road
West Chester
PA 19380
United States

Member Testimonials

Report a concern   August 31, 2024 — Rated 10 out of 10 by R.O.B. West Chester Area YMCA
What do you like about our programs and activities?

I had multiple kids attend camp this summer at various age levels. My kids absolutely love the camp and are so sad when summer is over. However, as a parent I do have a few suggestions:
1 – notify parents/guardians with regards to what “group” their child is in prior to the first day and ask that it be shared with the camper. This could streamline the process when the child is dropped off knowing where to place them.
2 – ensure there are at least 2 or more team members at drop off moving the car line and walk ups, along with 1 team member at the top to escort and disperse down in the camp area. The car line would often get excessively long which leads to safety concerns and anxious families. A prime issue was prioritizing walk ups.
3 – Although I understand that it is an outside camp experience, I would encourage the ymca to look into altering their processes on days of excessive heat and air quality. I understand that pool time is in the am for these kids due to the public pool hours being later; however, I think on certain days this should be altered and their pool time switched. The outdoor pool for most people is included in their memberships, camp is not. Therefore, ensuring that these kids are not overheated would be a top priority. I know on occasion the campers do move inside, but this year there were several days that the inside rotation was either not enough, or did not occur.
3 – for teen group, I would encourage a wider group of actives vs. repeat activities. I would also encourage the groups identify what can be done at locations. – i.e. Marsh creek, instead of the kids sitting, they could be engaging in a soft ball game, frisbee, or scavenger hunt. There are numerous places within an hour of WC that could have made the field trips more exciting. i.e. Wolf Sanctuary, Mount Gretna lake, Shady maple Buffett, Guppy Gulch water park, or simple things like a Pizza tour where the kids get to taste and vote on local pizza shops.
4 – Kona ice, I think this was a great idea, which I paid upfront the entire summer. It was a bit frustrating when I found out that everyone got it regardless of whether they paid or not and my teen was not there on most days, so it was a waste of money. I think it just needs to be refined and identified to ensure that parents aren’t putting out extra money if unwarranted.

Report a concern   August 29, 2024 — Rated 10 out of 10 by Nicholas Parise IV West Chester Area YMCA
What do you like about our programs and activities?

Swim classes were very fun and my son enjoyed them!

Report a concern   August 28, 2024 — Rated 10 out of 10 by F.J. West Chester Area YMCA
What do you like about our programs and activities?

I like the Zumba classes. The staff are friendly.
egym is great too.

Flo

Report a concern   August 27, 2024 — Rated 10 out of 10 by M.K. West Chester Area YMCA
What do you like about our programs and activities?

The e-gym is great. Kelly and Donna are supper helpful and make the whole area a joy to be in.

Report a concern   August 27, 2024 — Rated 10 out of 10 by R.M. West Chester Area YMCA
What do you like about our programs and activities?

I cannot rate this I have only used the pool.

Report a concern   August 27, 2024 — Rated 10 out of 10 by J.H.B. West Chester Area YMCA
What do you like about our programs and activities?

I like the pools and fitness center

Report a concern   August 27, 2024 — Rated 10 out of 10 by T.F. West Chester Area YMCA
What do you like about our programs and activities?

Deep water aqua class

Report a concern   August 27, 2024 — Rated 10 out of 10 by John Stearns West Chester Area YMCA
What do you like about our programs and activities?

Staff and exercise equipment, especially the circuit up stairs geared for seniors

Report a concern   August 27, 2024 — Rated 9 out of 10 by J.K. West Chester Area YMCA
What do you like about our programs and activities?

Love the convenient location.

Report a concern   August 27, 2024 — Rated 10 out of 10 by V.G. West Chester Area YMCA
What do you like about our programs and activities?

I'd really like it if the Sauna was always open. I understand the pool needs to be closed at certain times but the Sauna does not need to be

Report a concern   August 26, 2024 — Rated 10 out of 10 by M.F. West Chester Area YMCA
What do you like about our programs and activities?

Yoga and pools

Report a concern   August 26, 2024 — Rated 10 out of 10 by E.F. West Chester Area YMCA
What do you like about our programs and activities?

Variety of fun things for the kids. My son comes home everyday and says how much fun he has at camp

Report a concern   August 25, 2024 — Rated 9 out of 10 by J.K. West Chester Area YMCA
What do you like about our programs and activities?

I love the variety of activities

Report a concern   August 24, 2024 — Rated 10 out of 10 by M.W. West Chester Area YMCA
What do you like about our programs and activities?

I love the limited amount of screen time, individual attention from counselors, and communication with families.

Report a concern   August 23, 2024 — Rated 9 out of 10 by H.K. West Chester Area YMCA
What do you like about our programs and activities?

Kids are kept busy. Fun activities. Appreciate the free after care time. Pool time is fun for them. Staff members are friendly. Helpful and understanding. Caring.

Report a concern   August 23, 2024 — Rated 10 out of 10 by Stella Garcia West Chester Area YMCA
What do you like about our programs and activities?

My daughter attended week 10th of summer this year just to tried out and she really enjoyed it. She said she would do it again next year.

Report a concern   August 23, 2024 — Rated 10 out of 10 by Timothy Crompton West Chester Area YMCA
What do you like about our programs and activities?

Camp was. Amazing! Super organized! My kids loved it and came home tired! We will be back next year! Counselors were great! Very warm and welcoming at drop off!

Report a concern   August 23, 2024 — Rated 9 out of 10 by J.B. West Chester Area YMCA
What do you like about our programs and activities?

Summer camp was wonderful. Both my girls had so much fun, made so many friends, and loved all of the counselors. They were so sad for camp to end and are excited for next summer already!

Report a concern   August 22, 2024 — Rated 10 out of 10 by M.B.K. West Chester Area YMCA
What do you like about our programs and activities?

We love the Egym!!

Report a concern   August 22, 2024 — Rated 10 out of 10 by J.D. West Chester Area YMCA
What do you like about our programs and activities?

I enjoy the pool very much! It’s frustrating, however, to see that the clocks are never synchronized. Would you please synchronize them and keep them synchronized! Thanks.

Report a concern   August 22, 2024 — Rated 10 out of 10 by J.D. West Chester Area YMCA
What do you like about our programs and activities?

Good variety and good instructors

Report a concern   August 21, 2024 — Rated 10 out of 10 by Jeanie Subach West Chester Area YMCA
What do you like about our programs and activities?

The Egym is the best.

Report a concern   August 20, 2024 — Rated 10 out of 10 by P.O. West Chester Area YMCA
What do you like about our programs and activities?

it is big spacious and has big pools!

Report a concern   August 20, 2024 — Rated 10 out of 10 by Patricia Pearson West Chester Area YMCA
What do you like about our programs and activities?

I only come for pickleball. But they keep changing the schedules and the intermediate players like myself are getting less and less time to play with the beginners.
We lost Wednesdays to basketball. Last month there were 35 slots for basketball and only 16 for pickleball.
I have not checked this month’s schedule.
I did write up 2 complaints a few months ago and received NO response.
Other than that my beginner friends call me to play at the 6:45 AM with them because not many beginners sign up. When the intermediates were included we have no issues for playets

Report a concern   August 20, 2024 — Rated 10 out of 10 by Tracy Heim West Chester Area YMCA
What do you like about our programs and activities?

There are many classes for every level of expertise available. All of the instructors I’ve had have been enthusiastic and kind.

Report a concern   August 20, 2024 — Rated 10 out of 10 by Juanita Kennedy West Chester Area YMCA
What do you like about our programs and activities?

The ease and follow of the summer camp was Great . This was my children's first time at the location for camp they had great experience. We will be back again next summer.

Report a concern   August 20, 2024 — Rated 10 out of 10 by D.C. West Chester Area YMCA
What do you like about our programs and activities?

Every activity I have tried has been enjoyable mainly thanks to the kind leaders.

Report a concern   August 20, 2024 — Rated 10 out of 10 by K.W. West Chester Area YMCA
What do you like about our programs and activities?

The wide variety of classes and optional activities.

Report a concern   August 20, 2024 — Rated 10 out of 10 by Michael Wischnia West Chester Area YMCA
What do you like about our programs and activities?

Pickleball was friendly

Report a concern   August 20, 2024 — Rated 10 out of 10 by Joseph McDevitt West Chester Area YMCA
What do you like about our programs and activities?

You have terrific equipment and everything that I need. Also a very pleasant and friendly staff


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