Member Testimonials

I love that childcare is offered. My kids love going to the Y with me and they love the staff. The facility is always clean and the new equipment additions are great.

Most things - pleasant staff atmosphere, good facility, clean, well organized and i applaud the rapid and to the point communicationd. KEEP UP THE GOOD WORK !

The facility is modern, well cleaned and always repaired quickly. Plenty of machines to use at any hour. The child watch people are always so nice and great with my kids. I really love this branch!

I like the classes and all the exercise equipment and the track on the second floor.

Now that you have announced support for the Silver Sneaker program, we are delighted. By the way, I never received an email/newsletter announcing that. I only heard about it third hand through a friend. I wonder why.

I like the friendly clean environment with work out opportunities for everybody, diverse members and courteous staff.

All the employees are extremely friendly and welcoming!

I can use many locations & attend classes that fit my schedule!

Reliable classes with excellent instructors
Friendly
Clean
Good coffee!

Great variety and spacing in workout area... the front desk and staff are very friendly .

Clean ..friendly ...social ..life extending

Better than a umly

The facility is beautiful, has everything I need, and the cost is affordable. Plus, the staff are always friendly, and there always seems to be enough staff around when I have a question. I really enjoy my time at the Y!

Well maintained equipment, variety of classes, outdoor pool area in summer.

I enjoy that the membership provides the flexibility to visit various YMCA locations. In addition and particularly referring to the West Chester Area Y, I am excited to start of my day surrounded by both caring Y staff and fellow members and friends. Each day the staff consistently strives to provide a positive experience. Customer service does an exceptional job at making me feel welcome and comfortable. On a daily basis, I am treated with kindness and greeted by name and with genuine smiles. Fitness center coaches, trainers and instructors go out of their way to to encourage me and to ensure that I am equipped with the appropriate tools, information and classes that will help me reach my fitness goals.

I like the variety of fitness classes. Instructors are knowledgeable and explain how to modify exercises.

The Y also listens to its members. A group of us requested a 3:30 Body Pump class on Tuesday afternoons, and the Y made it a reality. The class was added and about 15-20 of us are there regularly.

Swimming is my son's favorite activity, so visiting the West Chester Y was perfect since the water & air temp is so warm in the recreation pool. We thoroughly enjoyed it and stayed in for a few hours. That's a big difference compared to the Y near us ..we usually get cold and get out in under an hour.

Everyone at the YMCA is very positive and helpful. It's a great place to exercise, and there are many good activities for children.

Easy to use all the equipment. Hours are great. Most times not too crowded.

The positive environment.

Unlimited classes!

I'm encouraged by the reinstatement of Silver Sneakers. Communication has improved. The group exercise program is very good with excellent instructors. Questions and concerns are addressed.

I like the people that work there, the people that work out there and all the Y has to offer.

My membership fee covers all the exercise classes that I need.

A great place for a workout. Great facilities and very clean. We have made many friends over the years. The staff is top shelf, always caring and very professional. I have been a member since 1998. Wish they had a sauna though.

I love the sense of community at the Y and all the options available.

All of it

The variety of classes without paying al la carte. People are friendly.

Available/variety of programming and childcare options.

Access to quality facilities, equipment, and classes, for us and our kids.