West Chester Area YMCA
605 Airport Road
West Chester
PA 19380
United States

Member Testimonials

Report a concern   July 21, 2020 — Rated 10 out of 10 by L.T. West Chester Area YMCA
What do you like about our programs and activities?

Love the group exercises however now I cannot attend as a mask is required.
Report a concern   July 21, 2020 — Rated 9 out of 10 by J.B. West Chester Area YMCA
What do you like about our programs and activities?

Love the virtual classes being offered and how you stayed connected when you were closed. Love the kids being able to use the equipment and the training prior. Love all the classes offered.

Report a concern   July 21, 2020 — Rated 10 out of 10 by J.R. West Chester Area YMCA
What do you like about our programs and activities?

We're just using the outdoor pool with a family summer pool membership. We live in Exton near the Lionville pool but we joined the WC outdoor pool after learning that the Lionville outdoor pool would not be open. So far it's been great. It's about 18 minutes to get there but it's been worth it. We like that you have a lot of room to spread out and find shade along the wall. The pool is great and pretty large. It was a good decision for us to join.

Report a concern   July 21, 2020 — Rated 9 out of 10 by Melanie Bella West Chester Area YMCA
What do you like about our programs and activities?

The pool is incredible

Report a concern   July 21, 2020 — Rated 10 out of 10 by Linda Barton West Chester Area YMCA
What do you like about our programs and activities?

Love doing laps in the indoor 10 lane pool.
Report a concern   July 21, 2020 — Rated 10 out of 10 by C.M. West Chester Area YMCA
What do you like about our programs and activities?

Very good safety standards to protect customers from Covid

Great exercise equipment

Friendly, helpful staff
Report a concern   July 21, 2020 — Rated 10 out of 10 by S.W. West Chester Area YMCA
What do you like about our programs and activities?

Pool time is our favorite!
Report a concern   July 21, 2020 — Rated 10 out of 10 by D.H. West Chester Area YMCA
What do you like about our programs and activities?

I haven't participated in any group events
Report a concern   July 21, 2020 — Rated 10 out of 10 by Daniel Masunungure West Chester Area YMCA
What do you like about our programs and activities?

Culture, family atmosphere, and customer service

Report a concern   July 21, 2020 — Rated 9 out of 10 by M.K. West Chester Area YMCA
What do you like about our programs and activities?

Great staff. Great facility. Community engagement.
Report a concern   July 21, 2020 — Rated 10 out of 10 by D.L. West Chester Area YMCA
What do you like about our programs and activities?

Enjoy the instructors and social interaction
Report a concern   July 21, 2020 — Rated 10 out of 10 by K.F. West Chester Area YMCA
What do you like about our programs and activities?

I just love the classes and the friendliness of the staff.
Report a concern   July 20, 2020 — Rated 10 out of 10 by Kathryn Aikman West Chester Area YMCA
What do you like about our programs and activities?

Very clean and well run. Several staff members are always around
Report a concern   July 20, 2020 — Rated 9 out of 10 by I.M. West Chester Area YMCA
What do you like about our programs and activities?

I used to go to water classes and basic pilate class, but they no longer being offered since january.
Report a concern   July 20, 2020 — Rated 10 out of 10 by Martha Eischen West Chester Area YMCA
What do you like about our programs and activities?

It's a happy place! The staff is personable and engaging, happy to help in whatever way you may need. The whole atmosphere is wonderful. It definitely feels like family!
Report a concern   July 20, 2020 — Rated 10 out of 10 by R.R. West Chester Area YMCA
What do you like about our programs and activities?

Due to the pandemic my family and I haven’t done any activities so far. I just been using the gym.

Report a concern   July 20, 2020 — Rated 10 out of 10 by Scott Moyer West Chester Area YMCA
What do you like about our programs and activities?

I only lift weights.

Report a concern   July 20, 2020 — Rated 10 out of 10 by Roslyn Cohen West Chester Area YMCA
What do you like about our programs and activities?

I took the Silver Sneakers class with Jane, and I loved it. I think she is a great teacher.
Very easy to follow, and I like that the class is 45 minutes.
Report a concern   July 20, 2020 — Rated 10 out of 10 by T.M. West Chester Area YMCA
What do you like about our programs and activities?

Variety, instructors, cleanliness, care

Report a concern   July 18, 2020 — Rated 10 out of 10 by L.F. West Chester Area YMCA
What do you like about our programs and activities?

Well thought out.
Report a concern   July 16, 2020 — Rated 10 out of 10 by Barrett Snyder West Chester Area YMCA
What do you like about our programs and activities?

I just want to give a special thank you to the West Chester Area YMCA for their unbelievable hard-work during this pandemic and allowing the YMCA to re-open to allow us members to continue to enjoy our wonderful YMCA experience. The YMCA has done a wonderful job, from social distancing equipment, to cleaning machines and everything else. Truly, these employees deserve a very, very special thank you. I am so grateful for everything everyone at the YMCA has been doing to keep us members safe, healthy and continuing to work out.

Report a concern   July 15, 2020 — Rated 10 out of 10 by E.G. West Chester Area YMCA
What do you like about our programs and activities?

The Y camp is a blessing every summer. The staff is great and engaging. My son looks forward to going every day!
Report a concern   July 15, 2020 — Rated 10 out of 10 by A.M. West Chester Area YMCA
What do you like about our programs and activities?

Staff are friendly and helpful. Affordable prices. No hassle
Report a concern   July 15, 2020 — Rated 10 out of 10 by I.G. West Chester Area YMCA
What do you like about our programs and activities?

The variety of classes offered and flexible times to pick from

Report a concern   July 15, 2020 — Rated 9 out of 10 by A.H. West Chester Area YMCA
What do you like about our programs and activities?

The programs and activities provide kids and adults engaged positively with wellness.
Report a concern   July 15, 2020 — Rated 10 out of 10 by Q.A. West Chester Area YMCA
What do you like about our programs and activities?

Great activities. We have done it for 5 good years. My son loves it!
Report a concern   July 15, 2020 — Rated 10 out of 10 by Heather Giandonato West Chester Area YMCA
What do you like about our programs and activities?

Love all the classes and the instructors and that you still offer live FB on line classes as a option.

Report a concern   July 15, 2020 — Rated 10 out of 10 by T.D. West Chester Area YMCA
What do you like about our programs and activities?

Well planned and community oriented
Report a concern   July 14, 2020 — Rated 10 out of 10 by K.W. West Chester Area YMCA
What do you like about our programs and activities?

Would be great to have the lap pool open for the same hours as the facility. I understand the need to close it for cleaning mid-day and I'm all for that. I'm referring to the weekend schedule - currently the pool closes at noon while the facility closes at 3pm.

Report a concern   July 14, 2020 — Rated 9 out of 10 by T.B. West Chester Area YMCA
What do you like about our programs and activities?

I presume this is an automated system generated without human interaction. Are you really asking for input during this time?! I know that this recent situation has been out of your control, and we're all doing the best we can to adjust to a bad situation. Probably not the best time to ask for input.
Before the shut down, Score - 9. Right now the score is very low..."better than nothing" but not much. It "stinks" literally and figuratively, not to be able to shower. To get undressed in my car and ride home soaking with sweat really "stinks". Staff have been great, as friendly as they always have. The upkeep on the facility is also v. good.
The pool hours are very restricted and dominated by the "masters" and the "marlins" making using the pool a tedious task of trying to fit in between masters taking 8 lanes for hours at a time and listening to Barry yelling at the kids.
I'm a 40 year member, but will likely put my membership back on hold if I have to wear a mask the whole time on the aerobic equipment. I don't want to pass out from my own CO2.
I know you're doing the best you can with the current situation, but you asked/sent me the survey. I know that once this covid craziness has subsided, we'll get back to normal and enjoy returning to the Y that I have enjoyed for lo these many years.


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