Customer Testimonials
Jorge is very easy to work with and accomodating
Service is prompt, professional and effective. The technicians are knowledgeable and courteous.
Informative and quick response.
Our current tech. Erminio Garcia has been a great source of information. He continues to go above and beyond to provide great service.!
super friendly technician, willing to text information and positive responses from management when a request is made for information. thorough report is made and in my email by end of day, usually within 30 minutes of completion of service. having a signature on the tablet already on the document is a bonus.
Great technological reporting. Great web portal. Great technician.
Always willing to get the issued resolved
Our Service technician is top notch.
My service team, Anthony Grinzinger, Augustin Zuniga-Rodriguez, & Joseph Meyer are excellent, professional, & great to work with. I'm glad to have this team servicing our facility.
He came and took care of the bee issue.
Professional timely service and has a resolution for any issues or concerns.
Our PCO Melissa is awesome. Love that she even sends us pictures of issues she finds.
When there was an issue, IFC used multiple resources to address and keep the plant fully serviced and improved!
The new portal is great! Very pleased with the new portal. Everything from licenses, chemicals used, and dates of service are extremely accessible. This will be extremely helpful during an audit. Customer service is great! Jimmy and the team do a great job about following up on pest sightings. Jimmy has been servicing our location for many years. We are very pleased with his and teams service.
The eagerness to help the customer. Great communication
The team has always been there when ever needed. They are especially helpful when in ensuring your pest control is ready for those SQF audits.
Ezekial is very attentive and is always willing to support our needs. He keeps open communication with me and I value his input and ideas to improve our pest management system
The technician for our site has been fulfiled their tasks on weekly inspection. If any concerns of the unsatisfactory work that you feel, the higher position manager will try to work with you to resolve the issue immediately. I highly recommended
Speed of response and level of professionalism.
Our local team is extremely responsive and attentive to our needs. The team does what you'd expect from your PCO which is to perform the job, communicate needs, offer solutions with timelines, and follow up after for confirmation and check for effectiveness. I appreciate the open and transparency provided by the team, specially the local leadership.
IFC has a proven knowledge of the food industry and what it takes to build an effective IPM program. The IFC team is extremely knowledgeable and uses that knowledge to create a preventive program and address issues before they become a serious matter. The response that is received if there is a matter that needs to be addressed is one of the best in the business. You take the time to listen, and your staff give 110% focus on resolution. The people at IFC are the reason you are a leader in the industry. It is very clear you care about the customers but also the people that are employed with the company. I have personally met so many wonderful individuals and you can sense the pride that people have in their work.
Always doing a good job and provide quick responses to issues and needs of service.
Weekly on time and thourogh
Service is always prompt and professional
Staff is friendly and replies back in a timely manner if contacted.
Always professional calling before the appointment
Technicians are knowledgeable and provide immediate assistance when needed.
Experience