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Client Testimonials
This was my first time to ever contact zerorez about anything. Josh arrived at my home on time and was very nice and polite answering all of my questions. Within3 hours he had my 30 year old area rug clean as well as my sectional, my armchair and footstool and all of my dining room chairs. The price was lower than I expected and my husband and I are very pleased with the results!
Quick service, good smells, no chemicals, and not a lot of water leftover
On time, explained the process, did a nice job on the room, reduced the darkness of the stain and explained the reason it could not be completely remived.
I like the work you do. The price to do the work I paid for was ok until the man who came to do the work that I always ask to do said I would be charged an extra $45 to do a very small area that I have been doing for 7 years .The price that he quoted to me was not on the order form on the computer. I always do my ordering on the computer. You need to put that saying on the form next time I order I will know the price.
The call in to make the appointment was simple and straightforward. Then, we received reminders about the upcoming appointment. On the day of the appointment, we appreciated how Dominic notified us when he was coming and was on time, then, explained everything that he was doing, politely and respectfully. In addition, he mentioned how long we needed to wait before putting any of our wooden furniture that we had moved back on the carpet to avoid it being affected by the carpet. Then, suggested placing a towel on the floor adjoining the carpet to avoid slipping when stepping off the carpet while it was still wet. Not only does the carpet look better, but I ran my hands over the carpet and there was no residue like we have experienced with other carpet cleaning. And, no strong chemical odor, as well. In fact, the air inside the house seems fresher.
My carpets were cleaned in a reasonable amount of time by Colby. He was very professional and explained everything he was going to do before he did it. My carpets dried in about 6 hours and they look great!
The service was great. However, my rug is still wet after 2 days, and the stains are still on my rug.
I worked with Nikki remotely to schedule the cleaning of my Mother's house which we are preparing for sale. She was very helpful and responsive to my needs. Unfortunately I was not present for the actual cleaning, so I cannot comment. I did receive pictures of the final carpet from the technicians which I appreciated.
Just like Lars Larson, I like everything about your service. In the past I have tried Stanly Steamer and Chem Dry, what a joke. They leave a soapy residue and take forever to dry. I had some bad stains in my white Berber carpet, and Matt took them right out with Zerorez. I own 5 homes and other commercial buildings, and will only use Zerorez in the future.
Steve
Carpets just seem cleaner than other services I've used.
Very kind and professional service. Easy to
Work with and do a fantastic job.
All the stains were removed from my carpet. The young man that came out was very thorough..
Your staff is thorough and honest
Bart was very informative and friendly. He seemed to care about his work and wanted to do a good job. The only negative aspect of the service was that my arrival time was 2:00 p.m. to 5:00 p.m. and the technician did not arrive until 7:00 p.m.
I have always loved how clean my home looks after using your services. You have superb cleaning technology that doesn’t require any harsh chemicals, and therefore my home stays cleaner for longer while also not being harmful to pets.
ZeroRez has always been my go to whenever I needed to clean furniture, rugs, and carpets. Your employees are very friendly and professional.
Clean and effective cleaning, polite and respectful technicians and great prices
Services were reasonably priced and booking was very easy. Very good communication with us, too.
The associate was prompt, polite and did a professional job cleaning the carpets. Pet stains are gone and the carpet feels nice and soft.
Professional
Punctual
No residue!
The professional people that you have I need a digital copy of my bill so I can submit it to Empire to have my cleaning paid for by them
We like the fact that you don't use any toxic cleaners or chemicals. We like the fact that the carpet looks almost brand new when the process is done. Our technician is named Rob and he did such an excellent job and took pride in his work.
Timely service, always responsive, asked questions, and did a great job!
The delivery team for our rug was fantastic! They even helped us lay it and move some furniture.
They were very professional.
Easy to schedule online. Our technician was excellent and courteous. A good product for the cost.
Zero Rez does a great job of getting pet stains, even old ones, out. And, the tech took great care in cleaning, not just the top of our stairs, but the fronts of each as well.
Dirt never pops right back up, meaning there is no residue left behind.
The carpets were brought back to life after they were cleaned. "Gray" did a tremendous job, and we would definitely use Zerorez again. Thank you!!
Professional and the carpet was cleaner then when I used a different cleaning service.
It was efficient, the cleaning was thorough, and the technician was friendly and professional. Absolutely loved my experience and I’m happy with the service.
Our technician was knowledgable and kind. He make sure we understood our options and the quality of work was great!
I have called Zerorez for carpet cleaning for the last few years. Their technicians are committed to doing excellent cleaning. Francisco, our technician, came Friday morning. We went through my home and I explained what I would like to be done. It was a year ago since the carpeting was cleaned. Francisco was courteous, listened to my descriptions, and followed through with cleaning that was needed. He added the protective finish, which I like to help preserve the life of the carpeting. He did an excellent job throughout the three rooms and hallway that he cleaned! He is detailed oriented and took care of problem areas. Our daughter came over this morning, looked around, and commented how nice the carpeting looked. She also uses Zerorez for her carpet cleaning needs. I highly recommend Zerorez, their products, and their technicians!