Christian Brothers Automotive
2014 Southern Blvd SE
Rio Rancho
NM 87124
United States

Customer Testimonials

Report a concern   June 18, 2019 — Rated 10 out of 10 by Laurie Corbin Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very courteous, and timely.

Response from Christian Brothers Automotive:

Laurie,

Thank you for your responce and thank you so much for allowing us to serve you!
Jeff

Report a concern   June 18, 2019 — Rated 10 out of 10 by B.S. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Everything good with Christian Brothers. Treated us very nicely. Hope all work done properly. Only time will tell. However, our experience has been very good and would recommend them to friends.

Response from Christian Brothers Automotive:

Bing,

Thank you for ratiing us so high. I appreciate your comments. I am confident that your vehicle was prepared correctly, but remember we always stand behind our work. if you experience any issues just let us know and we will take care of it.
Jeff

Report a concern   June 17, 2019 — Rated 10 out of 10 by Joe Lovato Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

You guys were awesome! I won't be going anywhere else!

Response from Christian Brothers Automotive:

Joe,
Thank you for letting us serve you. We appreciate your comments and rating, plus you are pretty awesome too! Look forward to seeing you again!
Jeff

Report a concern   June 17, 2019 — Rated 10 out of 10 by A.J. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Staff is friendly and the courtesy shuttle is super helpful !

Report a concern   June 17, 2019 — Rated 10 out of 10 by Steve Shaw Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They went way above and beyond what I expected. I had new tires installed somewhere else, when the dealer noticed a alignment issue. Christian Brothers picked my vehicle up and, performed the alignment, and had it ready quickly! I was so impressed! . I highly recommend them

Report a concern   June 16, 2019 — Rated 10 out of 10 by Mike Hall Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Thank You for finding the true problem with my car, it was not what I thought it was, and it cost far less than I thought it would. You guys are great.
Michael Hall

Report a concern   June 15, 2019 — Rated 10 out of 10 by E.Y.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Exceptional service, communication and professional courtesy! Thank you for getting my family car ready for our summer road trip. See y'all next time.

Report a concern   June 15, 2019 — Rated 10 out of 10 by G.G. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

You addressed the problem then in a couple of hours called it was all ready for pick up. Very friendly staff Informative information.

Report a concern   June 14, 2019 — Rated 10 out of 10 by Clay Smith Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very courteous and helpful. My truck was ready on time, work on my truck seems to be done correctly with integrity. Pricing is fare for the work performed.

Report a concern   June 10, 2019 — Rated 10 out of 10 by M.E. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The ability of this store to work my car in same day my AC went out.
The mechanic explained to me what he did and what I can expect.
Very clean confortable waiting room

Report a concern   June 8, 2019 — Rated 10 out of 10 by C.D. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They fit me in, did the job quickly, and had me on my way.

Report a concern   June 7, 2019 — Rated 10 out of 10 by J.R. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great Service,

Report a concern   June 6, 2019 — Rated 10 out of 10 by Denise Gersbeck Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They took my vehicle in right away. Their waiting room was very nest & clean. The employees were dressed professional. Although I did not have to use their shuttle service - i was told I would be taken where I needed to go & get picked up. They sent actual pictures of what needed to be fixed. They were very attentive.

Response from Christian Brothers Automotive:

Denise,

Thank you for your rating and the kind words. I am proud of my team that they serve you well. Thank you for allowing us to serve your needs and look forward to seeing you again!

Jeff

Report a concern   June 6, 2019 — Rated 10 out of 10 by P.T. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

My 2nd time and again very happy and impressed with your services. I appreciate you letting me know about required maintenance and explaining what needed to be done. A special thank you to Coleen for taking me home and picking me up.

Response from Christian Brothers Automotive:

Pat,

Thank you for allowing us to serve you. I am very glad that youwere happy with our service and thank you for the rating and comments. We appreciate you and look forward to seeing you again!

Jeff

Report a concern   June 6, 2019 — Rated 10 out of 10 by P.H. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I love my experience with Christian Brothers from start to finish ... with one exception. I think their prices are too high and could be reviewed for some changes!

Response from Christian Brothers Automotive:

Patricia,

Thank you for the rating and for your comments. I can appreciate you comment on price. We employ the very best technicians in New Mexico. They are ASE Certified Master Mechanics. We only use the very best parts that are OEM quality or better, so they last and perform the best. We stand behind all our wirh with a 2 year, 24,000 mile warranty which ever benefits you most. So if you drive 50,000 miles a year you still get 2 years or if you drive 4,000 you will get 6 years of warranty.

We do appreciate you letting us serve you. We want to be the best and provide the best value. Next time you are in, please ask for me.

Jeff,
Owner

Report a concern   June 5, 2019 — Rated 10 out of 10 by D.L. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very friendly and courteous people, excellent workmanship, meticulously clean and comfortable waiting area and garage

Response from Christian Brothers Automotive:

Donald,

Thank you for the 10/10 rating. I am proud that the team make your experience a great one!

Jeff

Report a concern   June 4, 2019 — Rated 10 out of 10 by E.S. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Complete professionalism, prompt, courteous service. Great team!

Report a concern   June 4, 2019 — Rated 10 out of 10 by Christine Kelly Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Always helpful in diagnosing the problem and providing great feedback.

Response from Christian Brothers Automotive:

Christine,

Thank you for the rating and kind words. I am pleased that we made you happy!

Jeff

Report a concern   May 27, 2019 — Rated 10 out of 10 by Mark Mares Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Honestly it's the honesty!!!!!
Great service and smart problem solvers

Report a concern   May 24, 2019 — Rated 10 out of 10 by G.W. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Sash was great. He was courteous, listened to me carefully, and later explained what the possible problem with my Pathfinder was, and told me the options. We tried the cheapest first, and it seems to have worked!

Response from Christian Brothers Automotive:

Gayle,
Thankyou for the rating. I am happy the team did a great job and appreciate the opportunity to serve you!
Jeff,
Owner

Report a concern   May 24, 2019 — Rated 10 out of 10 by Michael Helmick Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

In all my experience, I have never had as much good customer experience that I did with Christian Brothers. They listened to my concerns, made appropriate recommendations, and best of all, they didn't try to up-sell or persuade me to buy services that my car didn't need. This is the epitome of what customer service, especially automotive service and repair, should be. They have a very nice waiting room. They have a free shuttle service.

Response from Christian Brothers Automotive:

Mike,
Thankyou for the rating and great comment. I am so happy that the team did a great job for you and that we met your expectations. Thank you for the opportunity to serve you and we look forward to seeing you again!
Jeff,
Iwner

Report a concern   May 23, 2019 — Rated 10 out of 10 by J.L. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The service was excellent and enjoy the atmosphere

Report a concern   May 20, 2019 — Rated 10 out of 10 by Eric Bolling Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

We were very pleased with the work on my daughters jeep as well as the way I was treated through the whole experience. Tremendous experience. Thank you.

Report a concern   May 18, 2019 — Rated 10 out of 10 by Gordon Macdiarmid Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Excellent job and great folks! (thanks for the cookies). I wouldn't go anywhere else, now.

Response from Christian Brothers Automotive:

Thank you for the rating and kind words. We appreciate you allowing us to serve your needs and look forward to seeing you again.
Jeff,
Owner

Report a concern   May 17, 2019 — Rated 10 out of 10 by Kate Baca-Williams Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

This was my first time going to Christian Brothers to get a mirror replaced and my first impression was how clean and professional looking the garage bays were. The lobby is very nice and I was helped immediately after walking in. I was able to order the part and get the mirror fixed and installed in a couple hours. The cookies and water were a nice end to my appointment. Thank you for your work and professionalism.

Response from Christian Brothers Automotive:

Thank you for the rating and your comments. We appreciate the opportunity to serve your needs and hope we get the chance to see you again!
Jeff

Report a concern   May 16, 2019 — Rated 10 out of 10 by Debra Solis Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

You fit me in at the last minute because I was about to travel. To my surprise, you told me my transmission was failing. At your advice, I took it to Toyota and they gave me a rental car while they are replacing the transmission under warranty. I was a few months shy of losing the 5 year warranty. Thank you!
I enjoyed your beautiful waiting room, coffee and cookie while you looked at my car. Everyone was very nice. I'll be back!

Response from Christian Brothers Automotive:

Thanks for your review and the nice comment. Our aim is to take care of our guests and I am glad you could get the transmission taken care of under warranty. Look forward to seeing you again!
Jeff

Report a concern   May 14, 2019 — Rated 10 out of 10 by R.P. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great customer service, comfortable atmosphere.

Report a concern   May 14, 2019 — Rated 10 out of 10 by K.G. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I felt very comfortable with my whole experience. At no time did I think that I was going to get ripped off. They found the problem, fixed it, and charged me a fair price. Stop by and read the sign in the waiting area.

Report a concern   May 13, 2019 — Rated 10 out of 10 by D.G. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Better than expected service & great staff. Already recommended CBA to my friends and family

Report a concern   May 13, 2019 — Rated 10 out of 10 by Nick Galluzzi Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Awesome experience; staff is very friendly and seemed knowledgeable at the counter. Work done is less than quoted time!


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