ServiceMaster of Garrett County
27 KNOLL CREST HEIGHTS DRIVE
Oakland
MD 21550
United States
  • Phone: (301) 387-4864

Customer Testimonials

Report a concern   January 30, 2018 — Rated 10 out of 10 by J.P. ServiceMaster of Garrett County

Excellent customer service, superb and timely work and they go above and beyond. I highly recommend Service Master for your repair needs.

Report a concern   January 30, 2018 — Rated 10 out of 10 by J.C. ServiceMaster of Garrett County

John is a professional. He takes the time to show up personally, asks good questions, listens well and is responsive to concerns. We were happy with ServiceMaster after a fiasco with their competitor.

Report a concern   October 21, 2017 — Rated 10 out of 10 by S.O. ServiceMaster of Garrett County

The patient and personalized attention from John Simson in the Oakland, MD office made an overwhelming situation bearable and ultimately very successful. Thank you, John!

Report a concern   October 20, 2017 — Rated 10 out of 10 by S.F. ServiceMaster of Garrett County

Prompt response, excellent customer service, very professional, accurate restoration work that makes it hard to even see that there was a flood.

John Simson and his team were wonderful

Report a concern   November 29, 2016 — Rated 10 out of 10 by C.L. ServiceMaster of Garrett County
What do you like about our restoration services?

All of the staff with which I had interacted were very professional, personable and courteous. They went the extra step to ensure that our project was handled and resolved as quickly as possible; which was challenging at times due to the additional contractors involved and additional site improvements

Report a concern   November 8, 2016 — Rated 10 out of 10 by T.H. ServiceMaster of Garrett County
What do you like about our restoration services?

The service was quick and thorough. The team members were highly efficient and did a great job. They were polite and friendly, and although I hope not to need their services again, I would welcome them back if necessary.

Report a concern   December 29, 2015 — Rated 10 out of 10 by Sondra Buckel ServiceMaster of Garrett County
What do you like about our restoration services?

So nice to work with John and his team. Friendly, prompt and professional service. Their work is excellent.

Report a concern   October 26, 2015 — Rated 10 out of 10 by Mary Bonella ServiceMaster of Garrett County
What do you like about our restoration services?

Job was excellent and left my home better than it was prior to their services. They were prompt, courteous, caring, and did not conclude their services before making certain that I was satisfied.

Report a concern   July 7, 2015 — Rated 10 out of 10 by Lisa Shackelford ServiceMaster of Garrett County
What do you like about our restoration services?

We dealt with John during the entire process - he made a difficult situation actually pleasant. He was prompt and we would recommend Service Master of Garrett County to anyone!

Report a concern   July 1, 2015 — Rated 9 out of 10 by Kerrie Mains ServiceMaster of Garrett County
What do you like about our restoration services?

Servicemaster comprehensively, quickly, and professionally did all of the work our damaged home required and was reasonable and approachable about our special requests for service.

Report a concern   June 30, 2015 — Rated 10 out of 10 by Eric Horne ServiceMaster of Garrett County
What do you like about our restoration services?

Timeliness and communication.

Report a concern   January 5, 2015 — Rated 10 out of 10 by Judy Livengood ServiceMaster of Garrett County
What do you like about our restoration services?

In difficult situations, I appreciate the kindness that this company has shown towards me. I am updated on the work being done and asked for my input.

Report a concern   January 5, 2015 — Rated 10 out of 10 by Joyce Frazee ServiceMaster of Garrett County
What do you like about our restoration services?

Everything I do not have anything negative so far!!!

Report a concern   November 12, 2014 — Rated 10 out of 10 by R.W. ServiceMaster of Garrett County
What do you like about our restoration services?

ServiceMaster was cooperative, prompt and efficient. Their work was first class.

Report a concern   June 30, 2014 — Rated 10 out of 10 by S.P. ServiceMaster of Garrett County
What do you like about our restoration services?

I liked that i could leave for vacation, Trusting John Simons and his crew with my belongings, knowing they would handle the job at hand while i was away!

Report a concern   June 2, 2014 — Rated 9 out of 10 by Charles Heinmburg ServiceMaster of Garrett County
What do you like about our restoration services?

The extent of the detail on the work performed to meet our needs and restore the area affected by the water damage. We are very happy with the results and would not hesitate to call again if we needed their service or recommend the Company to friends or associates who require this type of service.

Report a concern   February 28, 2014 — Rated 10 out of 10 by Jeff Mc Croskey ServiceMaster of Garrett County
What do you like about our restoration services?

Work was completed in a professional and timely manner.

Report a concern   October 30, 2013 — Rated 10 out of 10 by Ron Kochman ServiceMaster of Garrett County
What do you like about our restoration services?

knowledge and professionalism

Report a concern   September 2, 2013 — Rated 10 out of 10 by Kimberly Cole ServiceMaster of Garrett County
What do you like about our restoration services?

ServiceMaster was quick to arrive and address the issues. Work was done in a professional and thorough manner. We were very pleased with the results. ServiceMaster made a bad problem much more bearable.

Report a concern   May 9, 2013 — Rated 9 out of 10 by Marcie Brenneman ServiceMaster of Garrett County
What do you like about our restoration services?

Your cleaning people did a wonderful job cleaning up the mess. They were very prompt in starting as soon as I called.

Report a concern   May 7, 2013 — Rated 10 out of 10 by Suku John ServiceMaster of Garrett County
What do you like about our restoration services?

Prompt service and good communication. Helped me, step by step, to restore our home to normal.
Cathy John

Report a concern   May 1, 2013 — Rated 10 out of 10 by Bob Pernell ServiceMaster of Garrett County
What do you like about our restoration services?

Prompt and uses state of the art equipment to clean and preserve.

Report a concern   March 29, 2013 — Rated 10 out of 10 by Tom Yawkey ServiceMaster of Garrett County
What do you like about our restoration services?

The honesty and help offered by the General Manager and Shawn to work toward and achieve
goals that directly impact our families.

Thank you again for your fresh look and approach to solving our problem. The referrals of folks who were provided their expertise were well worth efforts.

In these jobs, the trust factor is MOST CRITICAL TO A SOUND AND SUCCESSFUL WORKING RELATIONS WHICH WE HAVE ACHIEVED.

Margaret and I recommend Service Master of Garrett County without reservation. You will
appreciate all dimensions of their services.

Thank you,
Tom Yawkey, Ph.D. and Margaret Yawkey, ED.D.

Report a concern   March 8, 2013 — Rated 10 out of 10 by Darryl Munsey ServiceMaster of Garrett County
What do you like about our restoration services?

John Simson and his staff were prompt, sympethetic, polite, and thorough!

Report a concern   March 3, 2013 — Rated 10 out of 10 by N.F. ServiceMaster of Garrett County
What do you like about our restoration services?

Service was quick and very responsive to my needs. Service people were courteous and respectful to me and my home. Everything was left in very good condition considering the mess it was in when they arrived. I would recommend them anytime.

Report a concern   January 9, 2013 — Rated 9 out of 10 by R.S. ServiceMaster of Garrett County
What do you like about our restoration services?

Prompt service, follow ups in a timely manner.

Report a concern   September 4, 2012 — Rated 10 out of 10 by D.J.N. ServiceMaster of Garrett County
What do you like about our restoration services?

The fact that John Simpson has relieved me of as many headaches as he possibly can. Thanks!

I guess another way of putting it would be to say I appreciate the way the Company takes "possession" of the problem so that I (who live 150 miles away) am spared as much of the little details as possible.

Report a concern   August 30, 2012 — Rated 10 out of 10 by Theodore Reese ServiceMaster of Garrett County
What do you like about our restoration services?

Personel were very professional and available within hours of reporting our damages to the insurance company. They had plenty of industrial equipment needed to extract the water from our carpets and dry the subfloors and walls plus a crew of carpenters to complete the process of restoring my home.

Report a concern   August 1, 2012 — Rated 10 out of 10 by T.K. ServiceMaster of Garrett County
What do you like about our restoration services?

Promptness, timeliness & professionalism

Report a concern   March 13, 2012 — Rated 10 out of 10 by J.F. ServiceMaster of Garrett County
What do you like about our restoration services?

This company has saved us TWICE in quick succession when an outdoor building project worsened the possibility of water in our house after heavy rains. They came immediately, had all the correct equipment, and were as professional and courteous as could be.

I have not only recommended them to friends, but plan to call them again for regular carpet cleaning. Great Company!!

Name removed, Swanton


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