Customer Testimonials
I appreciate the friendly service - not just another "customer in line" - Y'all have always helped get what I need
Product is always available and staff is very knowledgeable.
I can get one color at a time and not pay for a whole new pack. The girl at the store is always cheerful, helpful.
Holly and Christine have been very helpful Because of them and your low
prices, I wouldn't go anywhere else. I couldn't be happier.
Just the other day, I sent to everyone on my email list to consider Jet-X
the next time they need something.
People are very friendly and prices and products are good
You're very lenient about replacing bad cartridges, etc. and also very helpful about solving a problem that may come up concerning the products. The people are friendly and helpful.
great ink cartridges and good prices.
decent prices and very friendly customer service.
Product works. Employees are informed, friendly, and willing to help. They are fair about the quality of the product. If there is a problem, they take responsibility.
I like the helpful, friendly staff.
Convenient location, friendly service, and great price!
Friendly staff and quick shipping.
Thank you!
Reliable.
service is great
Exceptional customer service, premium products, very reasonable prices. No reason to go anywhere else in town!
Your personnel are great and the products work well with my HP system - and inexpensively.
Thanks
immediate service and quick resolution of any issues or problems with orders
Great products, Great service. Kristine is the right person in the right place. So pleasant to work with and goes the extra mile to make the customer happy.
Name removed
PRODUCTS ARE ALWAYS RELIABLE/SERVICE IS 100% OVER & ABOVE.....
We only get toner cartridges. The quality is good, very rarely do we have a problem and when we do, customer service is immediate, they replace with no hassles.
I enjoy doing business with a locally owned and controlled organization. When I communicate with someone at JetEx I know I am dealing with an individual who will try to understand and meet my needs.
Price and availability/selection.
GOOD PRICE, AND GOOD QUALITY.SERVICE IS PROMPT. EMPLOYEES ARE A JOY TO WORK WITH.
That you deliver to us, that helps in a business where it is not always able to leave to get things.
Knowledgeable and helpful employees and owner. Printer I purchased there has been working great.
The toner seems to be sufficient with respect to quality and I value the customer service provided at the Lathrup Village location.
Convenience, friendliness and pricing
Fast service and great product selection
The basic thing that really impressed me was (if I remember his name correctly) Carl telling me how to put the drum into the printer so that I could change the count back to 1. Also he was very helpful in discussing the whole operation.

Every time I go to your office, it is a great experience! Thank you!