Member Testimonials
The friendly girls at desk. Debbie is always so inviting!
Always clean!
I'm a new member and I am taking advantage of the many group exercise classes offered to both advance my personal fitness and to meet people. As a person who works nights, I especially like that this YMCA offers a variety of class opportunities during the day.
I attend the group classes. I like the friendliness and experience of the instructors and I really like that the classes are small (not overcrowded like some gyms!). I do have a comment I'd like to share. When I toured the gym before joining, the gentleman who showed me around knew I was interested in group classes. He showed me where the rooms would be and he told me everything is provided (weights, etc) except mats. Although I found that really odd, I took him at his word and spent $100 buying a quality yoga mat thinking I would need it for years to come and didn't want one that was going to fall apart. Imagine how I felt going to the first few classes (hauling around my new mat) only to discover that MATS ARE PROVIDED (as most gyms do). I was a little frustrated that he didn't know this which caused me to go buy one (which I couldn't return by then). So my suggestion is that all the people you have giving tours provide the same information -- and accurate information. That's my only negative thing to say (because it was an error on his part that cost me $100 unnecessarily).
Everyone is so friendly. The instructors are there to help and give you a good work out experience.
I specifically joined because of the Egym machines. They were easy to use with the band I received from my YMCA in Virginia Beach, VA. The machines are great for older members because they automatically adjust to your specific settings and monitor your progress. I wish you would give out bands to operate the system because I don't like to drag my phone around with me when I exercise. Small lockers with locks on the exercise floor would be great for people who don't want to carry their phones but like to connect to them via bluetooth for music.
The staff are friendly and helpful...the building is clean...We are impressed with the new workout machines...and it is just a nice place to be.
such a friendly environment and a great place to work out
The activities provided
I love the atmosphere at this gym and the members are also very pleasant. As a visually impaired individual I feel comfortable with the ease of accessibility here. It truly feels like a community here. I also see new equipment at the gym that I am eager to try out!
The volunteers(?) at the reception desk are always very nice and helpful. I like that the atmosphere of the Y is community-focused.
The weight room, cardio machines, locker rooms, pool and deck areas are very clean and well maintained. I always have a pleasant experience working out at NKC YMCA!
Enjoy water aerobics and the staff who teach the classes.
Location and facility equipment
The people at the “check in “ are always friendly and helpful.
Those working the floor are very helpful.
Las máquinas de ejercicio
Good
Great people
Clean, new equipment and pleasant people at the front desk!
Friendly staff at Front Desk!
Donna showed me around, answered a lot of questions.
I checked out the Kid Zone, I may be bringing my grandson at some point. Nkosi took time to greet me, answered a lot of questions. He was amazing , I would definitely feel comfortable leaving my grandson with him!
Abigail, Body Pump Instructor, also answered a lot of questions I had about modifications for the class! She’s amazing.
All were friendly, professional and were genuinely helpful!!
I spoke to another lady at the front about the Book Club~she was very fun and we shared some laughs~ I didn’t get her name!
This is a great facility. The staff is helpful and there is plenty of space for people to share the workout equipment, run/walk, play basketball, swim, and take organized exercise classes.
First, I have been a member of the NKCC facility since the second month it opened. Thank you for finally reopening the swimming pool during the day on Mondays and Wednesdays. One small change that should be implemented is a sign located as you enter the workout area upstairs. There are times during the day that are to busy for just one person to tie up a machine that there is only one of its kind available. (I am not talking about treadmills, bicycle machines or ellipticals.) Today I was waiting to use the adjustable incline to do sit-ups. I did 3 other machines watching the person standing next to it on the phone. I finally went over and asked if they were using incline. They said they have a couple more sets. And then they went back to scrolling their phone. It was 15 minutes later they were done. And then I went to use the pectoral machine--the one you sit down on. I waited until the person on it got off. That person that was on it was now doing push-ups on floor. I went over to set the weight. I was then yelled at by that person doing push-ups, "I am not done". I backed away. I watched that person get back on the machine and then do push-ups and then back on the machine a few times. Someone else could have used the machine while that person was doing push-ups and resting between each exercise. The sign on entering should say something to the affect one set on a machine and move away, no waiting on a machine to do more sets, others may want to use that machine. Thank you.
Excellent Staff! Need more stationary bikes. Frequently have to wait.
I loved the deep water exercise class and the instructor. The entire facility was very clean and everyone was friendly.
Staff, instructors, and facility are exceptional. Always in great condition, and helpful, friendly atmosphere. Excellent value, best pool and classes too.
We have been going there since it opened in 2000 and just love the layout. Now that the Y has taken over it has just become better.
The pool is always well maintained and I love the variety of classes!
My son loves to play basketball and have made several friends.
Convenience near my house in the pools.
However, the men’s locker room needs to be more maintained.. cleaned, shower heads replaced, which do may only cost $20 at most.
Hair dryer’s repaired or replaced.
Again minor things that show that the customer matters. These are all hygienic matters.
People are so friendly and nice
Hours of availability and programs