Customer Testimonials
Efficient, Professional, Quick response, Respectful
Overall great job.. thank you
Constructive approach , always there to answer any and every question and very knowledgeable .
You can't ask and wish for more in a deals ...!!!!
Efficient, attentive, understanding. Ronya was very knowledgeable, and informative with me as a first time home buyers. She also went above and beyond to meet my needs, and make the purchase smooth.
Debbi is the best! Great frequent communications. Highly recommended...
Name removed
Even though I was working in another time zone> my agent was very accommodating to be meticulous to make everything work.
Joe and his team provide the best in customer service. Highly recommend!
Professional
Fast
Convenient
Lynne is very knowledgable and is excellent in educating buyers on all facets of the mortgage process and their monthly payments as it may change many times during negotiations!
Mark was very helpful throughout the entire process! He’s very kind and did a fantastic job walking me through all of the steps in the process and what everything indicated. I felt very comfortable and confident working with mark.
Amanda was absolutely amazing. She made the experience seamless and extremely easy. Will definitely use her for all of our needs
Chelcie is absolutely amazing! I feel extremely blessed to have her as my preferred lender! She ALWAYS goes above and beyond for every single person I have referred her to! The systems in place never have people guessing where the transaction is at and the communication is top notch! I consider myself lucky to have Chelcie in my life not only as a lender, but as now a dear friend! I cannot say enough wonderful things! She rocks!
Chelcie was incredible throughout the home buying process and always made sure I was in the loop and comfortable every step of the way
Mark and his team were phenomenal! They guided us through the entire process and were incredibly responsive. We felt like they were on our side the entire time. Very happy with our experience and will definitely return to them in the future!
Amanda is so responsive, evenings and weekends included. That is key for people that work a typical day and can't always respond right away, or while they are at work. In addition, she knows her job better than anyone I know.
Debbi was awesome to work with! My transaction wasn't a "normal" transaction for any of us involved and she was a trooper through the whole thing!
Good customer service very like people feel like I was right at home. felt like I was one of their family members I will refer anyone to you guys. I like the way you go about me and you straight to the business. Thanks for everything.
Offered the lowest interest rate possible and was very communicative throughout the process.
Chris kept us informed of every step along the way, & was patient with my first time buyers, as they had lots of questions.. He (Chris Knoche) is by far the BEST!!! lender in the industry!!!
Heather went above and beyond with my first-time home buyer, who needed a lot of guidance throughout the loan process. Heather answered all of my client's questions, provided explanations of financial documents, and came to the closing to help ensure my client was comfortable signing the loan documents,.
First home buyers & Joe was great! Will definitely send more buyers his way!
Excellent communication and very easy to work with.
Troy was incredibly helpful in every step of the process. Thank you so much for all your help!
This was one of the fastest closings I've ever had. Christopher was very efficient and worked well with the clients.
We really enjoyed working with Heather. She made the process easy as possible, she was always willing to answer questions no matter time or day. I would recommend Heather to anyone that is looking to buy a house!!
Timely communication
Fast processing time
Loan options and flexibility
And most of all the Ronya and Venessa are a joy to work with.
The best!!!!
Matt is always a pleasure to work with. He makes transactions easy
Troy is always available to address any concerns or questions.
John is simply the best!! 10 out of 10 on communication, customer experience and rates!
This closing was 5 years in the making. I met with Troy on my agents referral to assess my home buying power. At the time I qualified for FHA. The house I bid rejected FHA loan and the condo I desired did not accept FHA applicants. Troy was non judgmental of my financial state and gave specific counsel on how FICO scores work, what FICO I needed for a conventional condo loan, etc. I took that info seriously and committed to a financial plan. I used the loop app continuously to create calculations and get used to what a loan amount would be. All together, I had the tools, Knowledge and felt I was being supported than judged. This is an important difference. As a single female, who has made many mistakes — it is jarring how many professionals speak with judgmental tones. I appreciated Troy accepted me as I was and guided me to where I want to be.