Customer Testimonials
Prompt, clear communication. Thoroughly answered all my questions. Made the process very easy. Signing documents was a breeze.
Very Responsive and on top of things
Amanda is one of the best Mortgage Loan Officers in Ann Arbor. I would highly recommend her to anyone considering John Adams
Very professional and friendly. Paid close attention to my needs.
The professionalism from everyone was very comforting and reassuring.
I was working alone due to an ill husband but every time I made a phone call to ask another question, Troy or Shannon or Christina (and others) were patient and understanding and always answered my questions.
I will recommend this company to my friends and family with no hesitation.
Chelcie was great - she answered all my questions and helped me throughout the entire process. When I requested information it was provided right away.
Very hands on and helpful!
Great service
honest professional and consistently updated
Prompt service. Got the process handled very quickly.
Laney stayed on top from the begining to the end of this transaction
Laney was great. She was very informative about the process. Stayed in communication every step of the way. Really looks after her clients ensuring they get the best deals possible.
Wendy is the absolute best! The process was made so easy for me. She's always available to answer any questions I have, even when I ask 100 of them. I love how you can track your process through the app. Wonderful experience through and through.
Laney, Was prepared and serviced her client expertly
Good communication with agent.
Very efficient and fast. Great all around experience
Laney is a wealth of knowledge and between her and the team it feels like you are genuinely looking out for what is best for the client. When needed they have been willing to go the extra mile to make things work and keep a deal from falling through. I am grateful for that!
Everything
Very professional, great communication, respectful, very helpful
Great communication! Very helpful throughout the entire process!
Ronya is a great professional. She was attentive and did everything to make my closing successful. I would recommend Ronya to friends!
John Adams Mortgage absolutely went above and beyond for my clients, and Mark Sera deserves a special shoutout.
From start to finish, Mark’s communication, urgency, and problem-solving made a huge difference in helping the transaction move forward smoothly. In real estate, having the right lender matters, and this was a perfect example of why.
Using John Adams Mortgage to buy a home is like a skydiver using a parachute. Technically, you could try it without them, but I really wouldn’t recommend it.
Mark was responsive, professional, and truly invested in helping my clients get to the closing table. I’m grateful for the work he put in and would absolutely recommend Mark Sera and John Adams Mortgage to buyers who want a strong lending partner in their corner.
Debbie is very responsive and helpful. Made the process simple.
Chelcie is my go-to loan officer. She is kind and patient with my clients but really knows her stuff. She is able to work with people and get them into loans that best fit their needs. She is reliable and responsive. I appreciate her and I count on her a valued part of my own team! Thanks Chelcie.
The entire process with Stephen and the staff from John Adams was wonderful for my wife and I during the buying of our new home….
Mark and Christy are my #1 recommended mortgage lenders, fast and efficient, but also careful and insightful, and always super friendly and communicative! Thanks!!
- Very open communication with better financing options.
- Supportive and informative
- Good teamwork
- Timely manner
Troy and the team made the whole mortgage process simple and easy to understand. They let me know what to expect every step of the way so that I could quickly submit the required documents. They were also quick to process anything requested once received. Troy was easy to contact and quick to respond to any questions I had.
Chris is extremely knowledgeable and quick to respond.
Stephen handled this loan in a very professional and personal way. He worked with the buyer to find the best loan option!