Customer Testimonials
Deb was really great, wonderful customer service. We could tell she put us first.
No Surprises, quick turn around times, knowledgeable
Joe was easy to work with, stayed in constant contact to let you know where you are at in the process and most importantly; got us a great deal! This was our second time working with him and would recommend him to anyone!
Joe's service and support throughout this process is what I like about John Adams' service.
The representative we worked with (Chris DeRosier) was outstanding!
Fast and efficient; use of technology
Very fast, friendly, and helpful throughout a stressful process! Thank you so much, Bill and Laney!
Christina was exceptionally responsive, did what she could to match other offers, and really hustled at the end to get us closed even after we drug our feet waiting for other mortgage companies for comparison.
As always Mark and Christina knock it out of the park! Very smooth transaction once again and ready to close BEFORE deadline! They are the best and that is why I will continue to refer them to my clients.
Excellent team: Fast, professional, and most importantly, honest. We were extremely pleased and will recommend and work with Corey and Heidi again.
Excellent communication and coordination between Bill and his support group.
Love Joe. I know I can always depend on him!!
Very dedicated
Well and clearly informed about all details
Lynne's communication is top notch. It means a lot to me that she was so attentive. When I called she answered Each and Every Time.
Most people in today's business don't communicate effectively.
Lynne isn't like most people.
I know many Loan Officers. Many, I would call friends. Lynne went above and beyond what any of them would do. I would recommend her to anyone.
Service was superb!!! My clients are mostly referrals from Rocket Homes........this particular client was having difficulty getting the proper mortgage on a condo. Matt did a super job in contacting the right people at the condo complex to get the correct answers for the "condo questionaire" in order to get this mortgage to the finish line............he did that extra leg work that others didn't or wouldn't do............
Corey and his team was very friendly and attentive to all my needs. I will definitely be recommending him to all my friends and family.
Bill is very thorough and his support staff Laney is excellent. Thanks Bill and Laney! Debra J. Hall - Realtor
Everything !
Reached out to me before I could reach out to him. Easy and efficient!
Great experience. Clear communication
Heidi and Corey make a great team.
Always professional and pleasant communication, and of course on-the-spot market knowledge.
I like how easy it was to access what tasks needed to still be completed, and how responsive John Millard was to answering any questions I have.
Randy has always been fantastic to work with. He explains things in easy to understand ways that even make sense to me. He is warm, polite, extremely professional in everything he does. He kept us up to date every step of the way. I will recommend him to my family and friends without hesitation. Thanks, Randy, for being great at what you do. Carolyn and I are thankful and grateful for your work!!
Straightforward, particularly in this current environment. Very competitive rates. This was a refinance, and the ease of doing the original mortgage with this company was the reason we went back.
Thorough and helpful from start to finish
Professional and friendly,
Available anytime,
Knowledgeable
Has the customers best interest in mind
Joe Galvez was the best finance person I have ever dealt with. He was always at the other end of my call and ready to help. My closing, as well as all the preparations went very smoothly....I would recommend Joe to my closest friends and Family.
Chris made the buying process very simple and kept me up to date during every process of the loan.
Cathy went above and beyond! Answered all the questions I had even if it wasn’t during regular business hours. Very professional, but still very personable.