ServiceMaster Of Allentown
933 Chestnut Street
Emmaus
PA 18049
United States
  • Phone: (610) 965-6058

Average rating: 9.3 out of 10 based on 1064 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2016 — Rated 10 out of 10 by M.B. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Prompt service that was done professionally. Looks good thank you!

Report a concern   March 24, 2016 — Rated 9 out of 10 by T.T. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

it was as advertised. Great job.

Report a concern   March 24, 2016 — Rated 10 out of 10 by A.O. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The guy was very nice and helpful, he did a great job on my carpets we are very pleased!

Report a concern   March 17, 2016 — Rated 10 out of 10 by M.C. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Jorge did a great job, very informative and careful in his work.

Report a concern   March 1, 2016 — Rated 10 out of 10 by R.S. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The gentlemen were prompt, friendly, and thorough.

Report a concern   March 1, 2016 — Rated 10 out of 10 by K.T. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

On time, excellent cleaning

Report a concern   February 23, 2016 — Rated 9 out of 10 by F.K. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Your agent explained what and how he does his job. He was very careful while cleaning our carpets.

Report a concern   February 23, 2016 — Rated 10 out of 10 by A.P. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

carpet looks brand new - I didn't think it was possible to get it this clean again

Report a concern   February 19, 2016 — Rated 10 out of 10 by L.L.V. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The pride of the workers in the job they did. Outstanding.

Report a concern   February 19, 2016 — Rated 10 out of 10 by G.B. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

VERY THOROUGH GOOD JOB OF CLEANING MY VENTS AND CLEAN-UP AFTER THE JOB, VERY SATISFIED

Report a concern   February 18, 2016 — Rated 10 out of 10 by J.F. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

did a good job.

Report a concern   February 18, 2016 — Rated 10 out of 10 by E.G. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Used you for commercial cleaning of the municipal building. Very little disruption, even though you worked during the day.

Report a concern   February 14, 2016 — Rated 10 out of 10 by B.P. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Prompt, professional, courteous

Report a concern   February 10, 2016 — Rated 10 out of 10 by D.M. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

You were able to take care of a problem for me that our community cleaner would not even give me 'the time of day'. I very much appreciated your promptness and professionalism. The results were great and I would recommend your company to anyone.

Report a concern   January 24, 2016 — Rated 10 out of 10 by K.Y. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

thank you for redoing an area. I did not expect it and it was so very much appreciated. It says a lot about your business providing customer satisfaction.

Report a concern   January 23, 2016 — Rated 10 out of 10 by D.F. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Friendly, efficient personnel. There were no cleaning product odors.

Report a concern   January 21, 2016 — Rated 10 out of 10 by D.W. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Jose' and Ernesto were great to deal with!!

I'm a previous customer.

Name removed

Report a concern   January 21, 2016 — Rated 10 out of 10 by J.F. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

They are quick and the carpet dried fast. It looks like a new carpet!

Report a concern   January 16, 2016 — Rated 1 out of 10 by L.B. ServiceMaster Of Allentown
How did we disappoint you and what can we do to make things right?

I thought the pricing was high for a small one bedroom apartment.

Response from ServiceMaster Of Allentown:

Customer was provided with a detailed estimate for project cleaning after a bed bug infestation and treatment. She accepted the proposal via email (her exact words being "I accept this estimate for cleaning"), and an appointment time was established to complete the work. The charge for this service (under $600.) was not contested until after the work was done.

Report a concern   January 10, 2016 — Rated 5 out of 10 by K.Y. ServiceMaster Of Allentown
How did we disappoint you and what can we do to make things right?

There were a few areas that were missed. You can actually see the vacuum marks in one of the areas. I suspect it was probably due to the lighting in the room at the time of the cleaning.In some light it is really noticeable. It would be nice if those areas could be redone if at all possible. Thank you for any feedback. Name removed

Report a concern   December 30, 2015 — Rated 10 out of 10 by M.G. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The cleaning Tech was very knowledgable, polite and did a fabulous job!

Report a concern   December 17, 2015 — Rated 10 out of 10 by J.M. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Ivan is wonderful! So thorough, conscientious and friendly! We used to use another cleaner but decided to try ServiceMaster and we now use only your business. Was very easy to get an appointment, too!

Report a concern   December 10, 2015 — Rated 10 out of 10 by R.F. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Carpet appears to be very clean. Technician was friendly, knowledgeable, and efficient.

Report a concern   December 10, 2015 — Rated 10 out of 10 by W.T. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

They do a fabulous job, and are very professional.

Report a concern   December 1, 2015 — Rated 1 out of 10 by M.G. ServiceMaster Of Allentown
How did we disappoint you and what can we do to make things right?

While cleaning a sofa in our home a technician wore shoes on off white carpet and left some dirt spots. While the technician came back the next day and spot cleaned the areas they are still visible. Shoe covers should be provided and used.

Report a concern   November 30, 2015 — Rated 10 out of 10 by K.E. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

Friendly, great job, explained well

Report a concern   November 24, 2015 — Rated 10 out of 10 by C.C. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

thorough, professional, cleaned up after self

Report a concern   November 23, 2015 — Rated 5 out of 10 by V.M. ServiceMaster Of Allentown
How did we disappoint you and what can we do to make things right?

I must recommend you on the cleaning and promptness. There are some slight wrinkles after drying

Report a concern   November 23, 2015 — Rated 10 out of 10 by F.D. ServiceMaster Of Allentown
What do you like about our residential cleaning services?

The team of Jorge and wife were professional, courteous, thorough and cheerful. We would like to contract this team for our business offices and our home.

Report a concern   November 23, 2015 — Rated 6 out of 10 by P.K. ServiceMaster Of Allentown
How did we disappoint you and what can we do to make things right?

THE KITCHEN CARPET AT HARD USE NEEDED ALITTLE MORE ATTENTION OF CLEANING
YOUR SERVICE MAN WAS A VERY NICE AND HARD WORKER!


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