Fleet Feet Sports Richmond
Richmond
VA
United States

Customer Testimonials

Report a concern   January 18, 2018 — Rated 10 out of 10 by Mitchell Hall Fleet Feet Sports Richmond

Great customer service! They actually care about you and training and they know their stuff!

Report a concern   January 18, 2018 — Rated 10 out of 10 by C.C. Fleet Feet Sports Richmond

Shoes are the most comfortable that I have ever worn

Report a concern   January 17, 2018 — Rated 10 out of 10 by T.B. Fleet Feet Sports Richmond

The sales person was so helpful. He took the time to listen to my concerns and evaluate my feet. He recommended the perfect shoe (and I'm very picky about my shoes).

Report a concern   January 17, 2018 — Rated 10 out of 10 by Tina Morris Fleet Feet Sports Richmond

Service was top notch! Very much enjoyed the guidance, input and service I received at Fleet Feet. Left there feeling well cared for. Thank you!

Report a concern   January 17, 2018 — Rated 10 out of 10 by G.E. Fleet Feet Sports Richmond

John took so much time with me so that I could get the correct tennis shoes. Thank you John.

Report a concern   January 16, 2018 — Rated 9 out of 10 by K.M. Fleet Feet Sports Richmond

Helpful staff

Report a concern   January 16, 2018 — Rated 10 out of 10 by R.L. Fleet Feet Sports Richmond

Staff is great... takes the time to understand what activity you will be undertaking.

Report a concern   January 16, 2018 — Rated 10 out of 10 by M.C. Fleet Feet Sports Richmond

Great customer service! The technology used for finding the perfect running shoe coupled with the experience of the employees made for a great shopping experience.

Report a concern   January 16, 2018 — Rated 10 out of 10 by T.L. Fleet Feet Sports Richmond

Great customer service! Very knowledgeable of all the different brands of shoes.

Report a concern   January 15, 2018 — Rated 10 out of 10 by J.B. Fleet Feet Sports Richmond

Very personalized

Report a concern   January 15, 2018 — Rated 10 out of 10 by L.D. Fleet Feet Sports Richmond

I worked with Jordan yesterday. He was so great, helpful and knowledgeable.

Report a concern   January 15, 2018 — Rated 10 out of 10 by O.A. Fleet Feet Sports Richmond

Leah was super knowledgeable, understanding and informative.

Report a concern   January 15, 2018 — Rated 10 out of 10 by R.D. Fleet Feet Sports Richmond

Outstanding personalized service. They sold me what felt and fit the best, not what cost the most. They gave me running tips and even helped me donate my old shoes to a good cause. Highly recommended.

Report a concern   January 14, 2018 — Rated 10 out of 10 by Gayle Parrish Fleet Feet Sports Richmond

Jordan was very helpful in my search for a good cross training shoe. I tried on several shoes and was happy with the service and the product.

Report a concern   January 14, 2018 — Rated 10 out of 10 by C.A. Fleet Feet Sports Richmond

Great customer service and fitting.

Report a concern   January 14, 2018 — Rated 10 out of 10 by M.M. Fleet Feet Sports Richmond

Spencer was so knowledgeable and helpful. I have never had shoes fitted but this was a great experience.

Report a concern   January 13, 2018 — Rated 10 out of 10 by D.G. Fleet Feet Sports Richmond

I knew what I wanted and Seth plus Jason helped me out quickly. I will be back fo another pair and will recommend FF Richmond to others.

Report a concern   January 12, 2018 — Rated 10 out of 10 by Elliott & Traci Warren Fleet Feet Sports Richmond

Great products. Very knowledgeable associates, wonderful customer service and great muscle maintenance classes!

Report a concern   January 11, 2018 — Rated 10 out of 10 by J.H. Fleet Feet Sports Richmond

Very attentive to customers!

Report a concern   January 11, 2018 — Rated 10 out of 10 by David Spiers Fleet Feet Sports Richmond

I was really amazed at program used to computer "fit" me. The sales guy was amazing as well. He spent a lot of time allowing me to try on several different shoes. Great service.

I was even more amazed by these guys when I had to return the first pair as they hurt my feet. They were even more accommodating and gladly took shoes back (after I had run about 4 miles in them) and replaced them with a different brand. I cannot tell you how wonderful experience it was.

HIGHLY RECOMMEND Fleet Feet in Short Pump

Report a concern   January 11, 2018 — Rated 10 out of 10 by M.G. Fleet Feet Sports Richmond

The foot scanner

Report a concern   January 10, 2018 — Rated 10 out of 10 by A.S. Fleet Feet Sports Richmond

I was fitted with several shoe options to find the best fit for me. The sales team took their time and gave knowledgeable advice and even fitted me for inserts to help with my plantar fasciitis. Thank you for a great shoe purchasing experience!

Report a concern   January 10, 2018 — Rated 10 out of 10 by T.M. Fleet Feet Sports Richmond

Help with proper fit.

Report a concern   January 10, 2018 — Rated 10 out of 10 by F.R.F. Fleet Feet Sports Richmond

John took so much time with me.
Very knowledgeable, listened to my background, brought out several options, wanted me to get the best match for my needs.

Report a concern   January 9, 2018 — Rated 10 out of 10 by J.O. Fleet Feet Sports Richmond

Exceptional service, people who take time to fit you properly with the right shoe.

Report a concern   January 8, 2018 — Rated 10 out of 10 by Veronica Johnson Fleet Feet Sports Richmond

I came in for one brand and left with something completely different. I tried on several pairs of shoes and was presented with several different options and the guy that helped me was amazing! I was in there for a very long time and he worked and worked to help me find the right fit. It was a great experience!

Report a concern   January 8, 2018 — Rated 10 out of 10 by K.I. Fleet Feet Sports Richmond

Great service

Report a concern   January 7, 2018 — Rated 10 out of 10 by Dan Keller Fleet Feet Sports Richmond

Very knowledge associate who kept trying to get the right shoe fit for me.

Report a concern   January 7, 2018 — Rated 10 out of 10 by Paul And Josette Costello Fleet Feet Sports Richmond

Very knowledgeable sales associates with great customer service and top of the line merchandise.

Report a concern   January 7, 2018 — Rated 10 out of 10 by Ashray Namala Fleet Feet Sports Richmond

You all took the time to evaluate what I needed for shoes as an amateur and I walked out very confident in the shoes in my hands. I loved the experience!


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