Customer Testimonials

We enjoy the communication between our company and Service Master. SM is always quick to respond to inquiries and equally quick to help with changes and updates.

With the Pandemic in 2020 they have been responsive each time I have called or needed their service for one of our locations. I can depend on them to be there anytime night or day. I have also needed their service at my locations outside of the Lincoln area as well and they have fit our locations in. I cannot say how thankful I have been for the service they have provided through out the Covid 19 services.

Friendly service, and easy to work with

Through the Covid outbreak they have been helpful in getting our offices cleaned and have never been not there to clean one of our branches for us.

Service Master has been very easy to work with. If you don't like how things are being done they will listen and get on top of the issue and make things right. If they don't know what is going on they can't fix the problem.

Service master cares about the image of your business. I have been a service master client for 10 years and I can see they care about how things look. They provide a top notch staff that knows how to operate at full speed without forgetting the little things. Their staff are trained to put the customer first and they always do a wonderful job. I appreciate their dedication and hardworking attitudes. They help keep my facility sanitary and clean everyday making every employee feel proud to call the bldg. where they work home. They truly get the day started off and are one of the last to leave at night. I can always count on them for any janitorial job no matter how big or small. I appreciate their attention to detail and the availability to take on any task or request with a smile. Keep up the great work!

Excellent carpet cleaning.

I take care of my business and you take care of the cleaning business. I have very few complaints and the customer satisfaction survey results are outstanding.

Service master first and foremost is professional in every way. From the time a request is made throughout the completion process. They were there to handle any task with the right solution. There is know job to big or small. I feel more comfortable when they are on the job. They have a great hierarchy and leaders who are very eager to please and all employees are trained in a professionalism not always guaranteed in today's job force. I am very satisfied with the services I have received. Thank you Service master!

Best regards,

Shane Neemann
Building Maintenance
NRECA Operations

Correction and attention to cleaning details.

Restrooms are kept very clean and we never run out of products.

Professional and convenient!

The place is clean and other than that I would never know you were there. The way it should be.

Excellent Job!!!!!! Professional and clean!!!!

I like the interaction with the crew to try and create really good communication between ServiceMaster and my company

They have been easy to work with. If you have a problem with something, all you have to do is visit with the staff when they come in and the problem is usually always taken care of there.
Everyone has been very understanding and always are trying to make things better.

Very responsive when I have any cleaning issues. I use the communication log to let the cleaner know when there are issues.

They keep me updated on any issues.

good response on issues and clearly trying to do a good job

The occasional "special request" (such as base board in office splashed with coffee), is always met with professionalism and is taken care of in a timely manner. The on-site maintenance staff and those in the corporate office are all most helpful and willing to take care of any concerns as they arise.

Great customer service.

We loved Jessie that worked for us. She was very easy to communicate with and did a great job cleaning our big, old building. She was able to work around our building use schedule and always had the rooms cleaned before groups needed to use them.

The quality of service is excellent and a receive very few complaints from the occupants.

The friendly people that work for your company and the job they do.

consistent cleaning

ServiceMaster Professional Building Maintenance has a very poactive approach in determining and handling the occupants needs, even if they are over and above the contract rewuirements.

Give ServiceMaster your expectations and they take care of everthing with very little oversight needed.

The cleaning service does a nice job and I like the regular carpet cleaning. Service Master staff do a good job of keeping us informed of issues they see while cleaning. Service Master has been responsive to any concerns that we have.

Things are routinely cleaned according to the schedule but special requests are also accommodated in an effort to maintain great customer service which is much appreciated.

Excellent Service and Communication!