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Client Testimonials
The results were fantastic. Keith performed the cleaning services on both new and older carpeting and we are very pleased with the outcome. He explained everything to us and worked efficiently to complete the process. He did an outstanding job.
I like that you don't use harsh chemicals and that the cleaning left our carpets clean and soft.
I like no chemicals
I'd heard the commercials on the radio. They lived up to their claim. Green, environment friendly and my carpets look great! Very Happy with the results. I would highly recommend Zerorez to my friends and family.
The stains that I thought would be the hardest were able to come out. The smell from the carpets are gone.
The technician went over every detail with me, from pricing that would fit both my needs and budget to explain what to expect from the cleaning. The technician was considerate to my family's needs and also accommodating to our pets. He did an amazing job and worked every had to get the stains out of our carpet. I felt very comfortable with him in my home and knew he was being honest about the prices. I would recommend zerorez to all of my friends and family and will definitely use them again and again.
I was very happy with the 3 hour service window that I was given and then the follow up call from your technician, Mike, when he was 30 minutes away. In addition, he offered other services, got right to work and finished the job in a timely manner. I have already mentioned your company to a number of friends and I will definitely contact/use Zerorez again.
We were very happy with the results of the cleaning.
Our technician John was prompt, personable and professional. He did a great job, our carpet looks amazing.
punctual, quick service, and products removed our pet pee stains from our carpet (not visible under a black light).
Great job! Removed stains that I could not.
Service was good
Brad was super nice, respectful and did a great job !
Excellent results of cleaned carpeting throughout the house. Prompt and very effective work ethic of personnel and reasonable pricing. Thanks ZEROREZ.
Very honest and truthful employees
State of the art equipment and Andre was very professional. He wore booties and took the time to explain the services thoroughly. Our yacht has never looked or smelled better. I've already passed the word around Fox Chapel Yacht Club. My wife is a high producing Realtor and she will use yinz when needed. Thanks for the accuracy of the estimate too, as other services I researched wanted a nonnegotiable service call fee and then they would get into pricing only after arriving on site. Great job, keep it up.
Friendly estimate over the phone. Reasonable base price. Brian the technician was enthusiastic, professional, energetic, efficient, polite, positive attitude. Came in and got the job done. Clean operation, clean equipment. Came when they said they would come.
Our tech Taylor explained everything to my wife and I on what he was doing ..we had pet stains and food stains.
He was polite and very professional. The next day the carpet was completely dry and no stains or smell was there. We will definitely be using Zerorez in the future and recommending them to our friends.
The Technician was very friendly and efficient and not pushy about selling products yet informative. He was able to give my old carpet new life and he got rid of the pet accident odors!! I will use Zerorez from now on.
This company's commitment to customer satisfaction is unbeatable! We hired them to clean the carpet at our new apartment before we moved in. I was very happy with the results but thought I noticed a residue on a small patch of carpeting. So, in error, I originally rated them an 8 out of 10 (which I thought was a pretty good rating). However, Zerorez was not satisfied with that rating and actually contacted ME several times so that they could come back to "redo any areas of concern". I was shocked that they weren't satisfied with an 8 out of 10!
Where I work, part of my job includes carpet cleaning, so I am quite familiar with the process. The original technician did everything right. (I am recovering from surgery, so I was unable to do the job myself.) However, I thought that perhaps the extraction equipment malfunctioned. As it turned out, the issue with the small patch of carpet was caused by our landlord, not by Zerorez. And, even though the problem had nothing to do with Zerorez, the Specialist that they sent the second time went out of her way to show my husband the problem and advise us, on a personal level.
I will never hire a different company and I recommend Zerorez to everyone, anytime the opportunity arises!
the end results - how great/clean the carpets looked!
My house smells so clean & my carpets look new! No soapy residue.
Taylor worked hard to get the carpet clean and the stains out of the carpet. It seemed the equipment was new and not the usual old equipment.
On time service, technician was very friendly and professional, did a great job!!!
Mike was very professional while in our home. He explained the process and then took great care to protect walls and furniture while completing the job. When done and dry, the carpets look wonderful...clean and refreshed.
The customer service was above average from beginning to end. The communication by e mail was good, the person that cleaned the carpets was very professional and organized. The carpets look great. I would recommend this company to others.
Very satisfied with every aspect of our experience!
Honest! The price quoted was the price paid.
Rachael was very friendly and helpful.
No soapy residue :)