1732 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Amerispec Montréal Est - Laval vous remercie. Vos commentaires positifs sont toujours très appréciés. Nous avons le devoir de vous offrir un service impeccable et de bien vous guider pour cette étape de votre transaction!
Chris was very detailed and thorough
le service courtois et impécable ainsi que le service par MR.Sébastien L,archeveque
Merci beaucoup M. Marques pour vos bons mots. Amerispec Laval et son équipe sommes heureux de savoir que vous êtes satisfait de votre inspection!
Prompt, friendly inspectors, detailed report provided. Couldn't ask for more!
After seven months and repeated phone calls to Amerispec requesting the promised revisit to confirm purchase of heat pumps and re-evaluate efficiency after recommended improvements were made, I called Efficiency Nova Scotia to complain that I was getting nowhere. We have not seen a penny of any federal or provincial rebates because Amerispec made no effort to provide the necessary follow-up. Efficiency Nova Scotia had to put pressure on Amerispec to send an evaluator down from Dartmouth to perform the needed brief evaluation. We have no idea when we will receive the federal or provincial rebates that have been promised, but the inefficiency and inertia of Amerispec has delayed the process by almost eight months.
Thank you Ian for a very smooth and informative inspection service you had done in our house. Will surely recommend you to our friends.
they where polite and explained everything I wanted to know. thank you very much Ken Whetham.
Brian did a great job answering all of our questions and went through our inspection thoroughly. We really appreciated all the details offering during the service and the document created for us to review. We had an appointment very quickly and the whole process from booking to consult was seamless!
Thank you !
The both gentlemen, Steve Reid first inspection and Jesse, second inspector were excellent! They did a professional job with no pressure whatsoever. Made us feel comfortable in our home and were very respectful! They let us know in plenty of time when they would be herer and both were on time! The young lady whom we talked with on the phone was also very helpful and pleasant! We thank them!
Friendly, thorough, non-intrusive
Showed up on time. Very efficient process
Very through in their assessment. I was well please.
Very professional and knowledgeable
Knowledgeable, efficient, interactive
Your service rep, Nigel, was very pleasant and professional. He made everything easy to understand.
Friendly and knowledgeable
Aidan was top notch. Friendly, knowledgeable. Great customer service.
Friendly and knowledgeable inspector. Straightforward. Resources provided.
We weren’t able to attend our inspection but Murray listened to our concerns beforehand and made sure he placed emphasis on those points in his report. He took time to go over the report with us verbally and made us feel confident that we had a good understanding of the home we were buying
Not sure it was quick to get an appointment and the tech was friendly and informative.
I was out of town but my family told me that all was done in a very professional and timely manner.
Steve was very thorough! He explained everything in great detail and made sure we understood. He was quick with booking us in. Will recommend to everyone!
N/à
Merci Mme. Bigras pour cette belle évaluation!
Fast and unobtrusive, good communications.
Cory took the time to explain the report and offer suggestions. Great service and the Home Binder will be very helpful!
Graeme is very polite, considerate, and focused on the task at hand. He explains as much as you need or want to know, then guides you through the government rebate program so that you know what to expect and when. He was "in and out" in less than an hour on both visits (before and after), and did all of the work needed to get the job done.
My volunteer work take me into several government grant programs for the charity I support, so that opens my eyes to what Graeme stickhandles on my behalf. It is very much appreciated.
Very courteous young man.
Everything went on time, clearly explained what was happening and paper work etc. for us.
The long delay in having the follow up inspection was a disappointment. I understand your rep in Cape Breton was sick. However, In my opinion, alternate arrangements should have been made much earlier to have someone else do the follow up inspection.
Thorough. And great client service!
L'inspecteur a été sur les lieux avant le rendez-vous. Très professionnel. il a pris le temps de nous expliquer et de répondre aux questions. Le rapport envoyé rapidement. C'est mon créancier qui me l'a conseillé. Mille Merci!