Customer Testimonials
Professionals and great service
You keep the appointments on time
Service department is very professional and took care of any issues without a oroblem
Prompt courteous and knowledgeable staff in the service department
Dan was our guy to show us all the workings of our new Solitude 2930RL and was very thorough with everything. He gave us the time we needed and answered all our questions.
Everyone there from the sales guy Nick to the manager Keith was also good. I believe that if we happen to need special service on our RV, they will be as good as they weere during our initial process.
Very happy with the customer service.
The service department is top notch! They are friendly, honest, and efficient. I highly recommend Alpin Haus as a dealer and a service center!
Very professional very nice and great
All our service calls have been handled quickly and efficiently when the tech’s come across a problem we have been quickly notified and the problem taken care of with minimal fuss to the customer
Alpin Haus has been really good to deal with regarding Storage and repair, The Sales people at Port Jervis have been great as well.
trailer winterization was very accomidating thanks
Knowledgeable staff
Excellent service very accommodating
Brought out motorhome to your Amsterdam location for winterization and a warranty inspection. Both handled very efficiently and Victor (service department) advised me on how to upload my inspection document. Very pleased with your service and so happy we purchased from Alpin Haus.
This is the first experience I have had with Alpin Haus. The sales person Charles Weitz was great. He was very responsive to my calls, text messages, and emails; addressed all my questions and concerns promptly throughout the process; and also made helpful suggestions. Charles showed me that he was very knowledgable about the trailer (Rpod 180 then ultimately 171), confident in the quality of the product and the service your dealership offers, that it would be a good fit for what I was looking for, and that he wanted to make sure I am happy with the purchase. The tech person Lance was also great - he was very patient and explained lots of details clearly during the training session. Everyone at your dealership was friendly and helpful, Jake, Jim, the gentleman at the store (who explained to us the different options of surge protector and also generators), and the receptionist. A really great experience.
Great service bring jet skis here every year never an issue always great staff thank you
Great line of products to look at and choose from. All the staff are friendly and accommodating. They try hard to earn your repeat business.
You have a very friendly staff that gives very prompt service and everything has been done to our satisfaction.
Brian Barnes is a great asset. He makes you feel good about the services you have entrusted to him concerning your boating needs.
Dependable and convenient
Ray is excellent and your service department is very responsive.
The staff is very kind and sincerely want to help. Thank you.
They do make you feel like a VIP
I have to say, the 2 guys that came to close my pool did the best job ever. Very attentive to detail.
Incredible staff . Keith and Derrick are terrific and treat customers with care and professionalism.
Everyone at Alpin Haus were so helpful. The Imagine is an awesome trailer. The 3 month wait for it to be built and delivered was not good
Timely and professional recall work performed.
Service as promised. We can depend on the service team at the Port Jervis location.
We are so grateful to your awesome team. It was a long wait for our Jayco travel trailer but the delivery experience exceeded my expectations. Thank you Kelly, Chris, Nick and Dennis!
Everything